Go Green Cleaning Experts

There were a fair number of questions from the office manager so that the first cleaning would go splendidly, and it did! I have found Go Green Cleaning Experts to be professional, personable, and far more open to my requests than I had ever imagined! With this expert service, my house is the cleanest it has been since my husband and I moved in almost twelve years ago!

They just quit on me. There were a couple of things that bothered me. The one issue was that they would not show up at the same time. We would pick a date, but then every single week they wanted to come at a different time. They would call me several days before. They would call and call and call me until they got me because they needed to confirm a specific time would work for me. I never knew what time they were going to ask me when they wanted to show up. I would have to work my schedule around that. I found that to be extremely inconvenient.

The second issue I had was that they brought their own vacuum cleaner, and it didn't have any stair attachments. They would use it on my stairs. They would only clean the carpet, and they wouldn't clean the wood risers. I asked them to adjust that and clean it, and it's never got done, so I was cleaning my own stairs. 

In the end, they called me after I had got back from vacation, I had skipped a week. They said they had somebody quit on them. I had a very specific requirement that because of my job, I had to have a U.S. citizen clean my house. If they are not a U.S. citizen, I have to basically report the fact that I have a non U.S. citizen in my house on a regular basis. I explained that to them before they even started, and while that's not something that is very common up here, she said she understood. I think they were trying to get rid of the business because she was basically telling me that they didn't have a U.S. citizen, and that it was going to be a problem for me. I explained to them that they don't have to be a U.S. citizen, but there were steps that I needed to take. She just said she wasn't able to make me happy and clean for me anymore. She made me feel like it was my fault. I explained to them the requirements I had and the steps I needed to take to meet their requirements. They left me in the lurch at the end. 

I just found that the way they handled their scheduling, and matching their cleaners to houses not to be effective or professional. Their price was pretty reasonable. They were responsive. They showed up when they said they would show up except for once, it was just getting to a time to agree upon that was difficult.

The cleaners were perfectly pleasant and nice, but the office had a lot to be desired.  

Excellent! I have previously hired an individual and professional service and neither performed as I expected. I have asked Go Green to come back on a regular schedule.

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