For over 100 years, my family has been serving residential and commercial customers in the Chester County area with high quality professional service and septic system cleaning equipment to handle any septic problems that arise, as well as A Anchor Portable Toilets, for any setting where they are needed. If you need repairs or a new septic system, our expert staff will provide skilled service. Contact us any time you need help.
They were responsive to the tenants and did the work requested. However, you cannot trust the price they quote you over the phone, and the owner is shockingly unprofessional. When I attempted to discuss the price discrepancy with him, he was arrogant from the beginning. I expressed surprise that, as the owner, he was being incredibly rude during the phone call, and his response was "You're not the first person to say that, and I don't give a s*** what you think", after which he hung up on me. Needless to say, I would never use this company again.
Description of Work: This company cleaned the septic tanks at one of the rental properties I manage.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$400
Daniel M.
06/2012
2.0
septic tank
 + -1 more
.
Description of Work: Called for an estimate. The gentleman on the phone was very rude and pushy.
Rating Category
Rating out of 5
professionalism
2.0
Bob C.
03/2012
5.0
septic tank
 + -1 more
The job went very well. my advice is to talk with your contractor. Describe your problem and ask if their might be options. he might have to see the problem before giving you any other options. David is an honest man, and things can get hectic sometimes, but be patient and his experience will lead to the right solution.
Description of Work: I had David out about wo months ago to fix a overflow and blockage problem, and this was a similar problem. David is an honest man and I guess he felt it wasn' righto charge a full fee to do the job again.Hickman's people are responsible, and show up on time. they are knowledgeble qnd answered all my questions. The job was done efficiently and quickly, and the clean-up was just a ordinary part of the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bobbie C.
12/2011
1.0
excavators, septic tank
 + 0 more
I called this contractor to give us an estimate to empty our septic system. The representative who arrived was unable to find the entrance and began digging random holes in our front lawn. I stopped him as soon as she saw this within 5 minutes. He then left, unable to help us. A month later a bill came in the mail for a service call when no service was performed. My husband called and spoke with the owner - David Hickman. When he questioned why there was a bill he responded immediately "pay it or I will sue you. If you have a problem tell it to the judge." When he asked if we were even going to have a conversation about it he insulted me on a personal level (I am a jerk according to him). The lack of professionalism was stunning. I would recommend you take great lengths to avoid using this company.
Description of Work: See below, no serice performed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Bobbie C.
12/2011
1.0
septic tank
 + -1 more
I called this contractor to give us an estimate to empty our septic system. The representative who arrived was unable to find the entrance and began digging random holes in our front lawn. My wife stopped him as soon as she saw this within 5 minutes. He then left, unable to help us. A month later a bill came in the mail for a service call when no service was performed. My husband called and spoke with the owner - David Hickman. When he questioned why there was a bill he responded immediately "pay it or I will sue you. If you have a problem tell it to the judge." When he asked if we were even going to have a conversation about it he insulted me to my husband on a personal level (I was called a jerk. The lack of professionalism was stunning. I would recommend you make every effort to avoid this business.
Description of Work: See below, no services were performed
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
punctuality
5.0
PETER W.
09/2010
5.0
septic tank
 + -1 more
I called David in the early morning and he came out a few hours later. I had called him earlier in the month so that her could be prepared with a riser that i need since my access cover was buried deeper than code allowed. He was very knowledgeable about his line of work and and knew a great deal about my housing development and details of the septic tanks used. He offered some advise on system usage and maintenance. I enjoyed talking with him about my neighborhood history and he even brought me an article about a local historical home. Overall, a great expeerience.
Description of Work: Cleaned out and inspected ~1500 gal septic tank and installed a six-inch riser on the existing opening to bring it closer to ground level. (I dug out the dirt to access the tank.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Paul S.
07/2010
5.0
septic tank, sewer cleaning
 + 0 more
He's unbelievable. You could call him today and he'll be there this afternoon. He won't drive his truck on your lawn, he is extremely prompt, and he's a pleasure to deal with. Also, he has very fair pricing.
Description of Work: He cleans out my cesspool every year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas D.
03/2010
5.0
septic tank, sewer cleaning
 + 0 more
I called Dave at 10:30pm to report I had an issue, the next morning Dave showed up with a full crew. They quickly cleaned up the mess sparing me additional embarassment. A follow up crew showed up within the hour to diagnose the pump, they determined pump was bad, located and picked up a new pump that day. I have used Dave for 15 years and found him to very knowledgable, responsive and affordable. Thanks Dave !!
Description of Work: My pump to my septic tank failed and I had effulent running down my front yard.
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Service Categories
Septic Systems,
Sewer Cleaning,
Excavating
FAQ
David Hickman Sanitation is currently rated 4.1 overall out of 5.
No, David Hickman Sanitation does not offer free project estimates.
No, David Hickman Sanitation does not offer eco-friendly accreditations.
No, David Hickman Sanitation does not offer a senior discount.
No, David Hickman Sanitation does not offer emergency services.
No, David Hickman Sanitation does not offer warranties.
David Hickman Sanitation offers the following services: Residential septic tank, cesspool, & commercial system cleaning & portable toilets