Brandywine Valley Heating & Air Conditioning Inc

Brandywine is well organized and well run. It always sends reminders and calls to make annual maintenance visits. They are prompt, clean, and professional. They have been our contractor for >15 years and we've never had reason to look elsewhere. We've had a couple of emergency calls and they always arrive within the window and sometimes earlier. Their fees are reasonable and they don't try to "make" work or sales.

Awesome great

I’ve had them forever, they’re great. They’re always responsive. They take care of everything for you. They’re pretty much comparable with everybody else. They’re usually here when they say they are going to be. There was a contract thing included, it was like $453 and that also paid for a maintenance contract. They will come and check it twice a year, both of my systems. I have 2 heating systems and cooling also. I haven’t changed them in years.

It went very well

Excellent. They billed me five hundred dollars for all the lost refrigerant. I was under contract for all that period of time. The system is maybe ten years old. That was kind of ridiculous, and I thought they should have stand behind the thing a little bit. The price for refrigerant is a very expensive. I was very disappointed in that aspect. Their quality was very good. They thawed it out, and took care of it.

I've been using them for 22 years. It's a yearly contract. I have heat and I have air conditioning is why I stay with them. The workers are very nice.

Steve was our technician and he is excellent. He is informative, expert and friendly.

Good quality work, punctual.

Brandywine Valley Heating & Air Conditioning was incredibly professional. They care about addressing making sure their customers are delighted with the workmanship and provide excellence, diagnostic expertise and thorough evaluations of the HVAC system. My technician was superb.

The tech said the water line for the humidifier need to be taken from the hot line, but he was scared to touch it to make a switch, then he said the whole humidifier setup was wrong and gave me a 600 quote to fix it all. I did not want to entrust a 600 dollar job with someone who was not even confident to make a simple water line switch.

Brian, our technician, was prompt, courteous, friendly and professional.  He reassured us that our old system did not need to be replaced immediately and encouraged to continue to maintain the system as we regularly do.

Chuck worked quickly and efficiently with perfect results

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It was part of my service contract.

Ron is our technician. He is always very courteous, clean and efficient.

Steve was extremely helpful and tried to find us as many options as he could to keep our current furnace. We ended up deciding to replace the AC and furnace at one time. Joel and Zachary the installation and they were very professional and courteous. Kept everything clean and stayed to get the job finished. Joel really seemed to know what he was doing.

Technician kept me informed of arrival time so I knew when to expect him. Tech was courteous and cleaned up the work area when done.

He was in and out with the problem fixed in 30 min. He showed me the part the was bad, and replaced it. Sorry, but I can't remember what it's called. I'm very pleased with the work.

Wonderful company. Extremenly professional and helpful.

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Brian is very professional and courteous.  He left the area clean.

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I had used Brandywine Valley for routine semi-annual heating/cooling checkups and this past June, when our A/C starting acting up, we gave them a call. They found a tech quickly to come out (within 24 hours) and check things out - we weren't completely without A/C, just warmer than we wanted. He found the source of the problem, a coolant leak somewhere in the system was causing the issue and he explained a few of the options. If it was a simple leak, it could only be a few hundred dollars, but if it was the coils or more, we're taking a few thousand in total. 
Well, considering the age of the system, it was enough for me to talk about replacing the whole unit, plus the furnace - since it was the same age. Steve from Brandywine was at our place the next day, gave us a run-down on the options, using Trane equipment. We opted for much more efficient units than we originally had, but not the highest (costliest) units. We were also able to get a whole house humidifier and advanced air filter well below my budget. 
They arrived in about 3 days to do the work, wearing proper foot covering, laying down protection on our hardwood flooring and basement stairs. They took about 1-1/2 days to complete the installation of the new heater, A/C, new piping and duct work. Once installed, it tested and operated perfectly. We were very pleased with the outcome. 
After the system had been installed for about a week and a half, Steve was on-site again doing a follow-up on the install, verifying our satisfaction with the job and taking pictures of their fine work. 
All in all, I'm very impressed with their organization, everyone I've talked to has been helpful, respectful and courteous. I made the right decision to go with them years ago for tune ups to my old system, and the right decision on having them put in the new system.