
BOB WAGNER'S FLOORING AMERICA
About us
Your local Bob Wagner store also offers Hunter Douglas Window Treatments, Dust-Free Hardwood Refinishing and expert installation of all flooring products. You can trust our installers to create a great-looking floor/window treatment for your home. Whether it's patterned carpet, a custom tile design, or a second-story window treatment, our professionals will get the job done accurately and beautifully.
Business highlights
Services we offer
Hardwood refinishing, hardwood, sales and installation of carpet, tile, vinyl, window treatments.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
7% | ||
0% | ||
0% | ||
7% |
The carpet people came in and moved furniture. They were very careful with the furniture and did a great job with the carpet.
A different group of men came to install the hardwood floors. They worked all day and did a beautiful job. This may be picky, but I wish they had dressed up a bit more.
"We are glad you had a great experience with Bob Wagner's! Hope to see you again in the future."
"Thank you for your review! We always appreciate hearing from our customers."
"Dear [Member name removed], Thank you for your feedback. We appreciate your kind words about your flooring installation. We hope you will consider us for your future flooring needs."
"Dear [Member name removed], Thank you for taking the time to write a review. We truly appreciate all customer feedback. If you need any flooring or window treatment repairs or installations, please consider using Bob Wagner's once again."
"Dear [removed member name], Thank you for the complementary review. All of our sales staff works hard to make sure our customers are completely satisfied with their purchases. I am thrilled that this is the case. I am very excited to be able to pass this review along to Bruce, Kathleen and the installers. Thank you for taking the time to write us a review and I look forward to hearing from you in the future. Best, Josh Wagner"
"Dear [member name removed], Thank you for your kind words. We are all very lucky to have Kathleen as part of our team and I am thrilled (but not surprised) that she was able to service you satisfactorily. I hope you consider us in the future for any flooring and window covering needs. If you have any questions or further comments, please don't hesitate to contact Kathleen or myself. Best, Josh Wagner"
The installation was a challenge, requiring a wrap-around of 18 open stair steps. She sent her A team and they did a perfect job of installing (cleanup afterward could have been a little better).
BUT the person who came out to do the measurement was the B team. She miscalculated the number of steps, and there was only 2/3 of the carpet ordered (remember, this was discontinued carpet).
But fortunately our salesperson located the final batch. And gave us $100 discount. But that put the final installation back two weeks.
Scheduling was also an issue. We were told installation would be Tuesday and we arrange our schedules accordingly. About midday Tuesday we called and the scheduler told us we were down for Wednesday. A day wasted.
All in all, the carpet looks great, a good price and installation was handled well and we would go with Bob Wagner again (we have done business with them for 25 years).
Licensing
State Contractor License Requirements
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