BIG Jewelers (Diamond Importers & Fine Jewelry)

1.0(
1
)

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items

About us

BIG Diamond Importers and Fine Jewelry is also a diamond wholesalers, supplying top quality diamonds to the Tri-State area for over 23 years. As diamond wholesalers, we have traveled to dozens of retail jewelry stores throughout the Philadelphia region and beyond. These jewelry stores would in turn sell these diamonds to their customers with a high profit margin. Now, the public can buy their diamonds directly through us at our West Chester store. Unlike internet wholesalers, our customers can come to our store and see our quality selection in person. Our priority is to provide our customers with experienced, personal service and complete satisfaction

Business highlights

33 years of trusted experience

Services we offer

Expert Jewelry Repairs / Diamond Jewelry Appraisals/ We Buy Diamonds And Gold / Pearl repair – restringing knotted or unknotted / Platinum, Gold, Silver welding and ring sizing / Prong work, re-tipping, replacing prongs / Shank work – which includes soldering, ring sizing, re-setting / Stone setting, tightening / Ultrasonic cleaning

Amenities

Warranties
Yes
Senior Discount

15%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
Write a review
Showing 1-1 of 1 reviews
Sirpa C.
07/2014
1.0
jewelry stores
  + -1 more
Beware! Don't sell your jewelry to this dealer. He will cheat you! He lied to me and cheated me and induced me to accept a very low price ($1,600) for my VS1, G color, 1.24 carat diamond solitaire round brilliant ring, when the current wholesale value for that stone really was somewhere between $7,900-$11,284. He lied and said the stone was not VS1and not G color and "milky" and all kinds of other misrepresentations. I found my lab report later, which confirmed that my stone was as I had stated. However, the owner would not give me my stone or ring back just after a few hours later that I had left his store. He intentionally deceived me!
Description of Work: Diamond dealer and appraiser. I went to this dealer in an effort to understand the current value of my diamond, because my appraisal was 14 years old and I had misplaced my diamond sleeve and lab report, which I later found. However, this dealer induced me into selling my diamond to him for a low price by misrepresenting both the quality and the value of it.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
$1,600
Response from BIG Jewelers (Diamond Importers & Fine Jewelry)
The customer came to our jewelry store to sell her engagement ring. She was a knowledgeable seller as she is a lawyer and had previously received jewelry training at the Gemological Institute of America. After negotiations, she was offered $1,600, which she readily accepted. If she did not like the offer, she could have rejected it and taken the ring to another jeweler to see if they would buy it. After leaving the store with her cash, she later contacted me with seller's remorse. Since this was a case where she sold me the ring, the paperwork that she signed as a lawyer, indicated that the sale was "final and complete" and as a result, the stone was subsequently sold to a diamond wholesaler. I tried to offer her all my profit but she rejected that. Thereafter, she filed a claim in court which involved a several hour hearing. After the Judge heard the testimony and viewed the videotape of the entire transaction, the objective Judge properly ruled against her. Now that she lost in court, she continues to lie and defame my name. Again, I never try to deceive her or force her to sell her diamond to me. Eran.

    Contact information

    15 W Gay St, West Chester, PA 19380

    http://bigsdiamonds.com

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Jewelry Sales/Design/Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    BIG Jewelers (Diamond Importers & Fine Jewelry) is currently rated 1 overall out of 5.
    BIG Jewelers (Diamond Importers & Fine Jewelry) accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, BIG Jewelers (Diamond Importers & Fine Jewelry) does not offer free project estimates.
    No, BIG Jewelers (Diamond Importers & Fine Jewelry) does not offer eco-friendly accreditations.
    No, BIG Jewelers (Diamond Importers & Fine Jewelry) does not offer a senior discount.
    No, BIG Jewelers (Diamond Importers & Fine Jewelry) does not offer emergency services.
    Yes, BIG Jewelers (Diamond Importers & Fine Jewelry) offers warranties.
    BIG Jewelers (Diamond Importers & Fine Jewelry) offers the following services: Expert Jewelry Repairs / Diamond Jewelry Appraisals/ We Buy Diamonds And Gold / Pearl repair – restringing knotted or unknotted / Platinum, Gold, Silver welding and ring sizing / Prong work, re-tipping, replacing prongs / Shank work – which includes soldering, ring sizing, re-setting / Stone setting, tightening / Ultrasonic cleaning

    Contact information

    15 W Gay St, West Chester, PA 19380

    http://bigsdiamonds.com