Don Shriver Video Drain Service

Don Shriver Video Drain Service cleared a large clog in our garage drain. Mr. Shriver quoted the price upfront. The technician arrived within two hours of our call, quickly identified the target area, and released the clog within minutes. He jetted the pipe and problem solved with no mess. The work quality was exemplary!! These guys are at the top of their game: prompt, professional, highly skilled, and have the right equipment to get the job done. Don Shriver Video Drain Service does an outstanding job - we highly recommend.

Charged us $550 to come out andTurbo jet our pipes and also video scope the lines to tell us we have a collapsed or collapsing pipe and marked the ground where they thought the issue was. The guys that came out did not show us any of the video, even though my husband was out there the entire time. Then they said that Don would be in contact to come out and do an estimate for the pipe repair. A month later, we are still waiting. So, did they lie and say there was a problem (since we didn't see it) or is the customer service just that bad. Very bad service for the amount they charged and the little time spent.

Charged $643.00 for one hours work. Identified the problem but did not repair. Completely overpriced for the work performed. I would love to know what he thinks he did that justifies $643.00 per hour for diagnosing a problem...NO REPAIRS WERE COMPLETED!

Mr. Shriver came when scheduled and did what he said he would do. His promptness and reliability were good. The quality of work was good, although I would have preferred that he provide a recording of the video inspection. My primary issue was the cost of the excavation and pipe replacement, $1850, for about 1/2 day of work. This was about twice what two local excavators had estimated. I chose Mr. Shriver because he was willing to do the work in late December. The local excavators were booked out for a month or more. Mr. Shriver did not provide a detailed bill (parts and labor etc), just a total price.

Very nicely.  He explained everything before the job and did as he said.  His workers were friendly and professional.