
Roll-Off Dumpster Direct
About us
Roll-Off Dumpster Direct works tirelessly to provide the best possible roll-off dumpster rental service in a courteous and cost-effective manner. We pride ourselves on meeting the needs of our customers while making the dumpster rental experience as easy and transparent as possible. But enough about us – we are here to serve your roll-off dumpster needs, just as we have done for thousands of customers and counting!
Business highlights
Services we offer
Your dumpster rental experience with Roll Off Dumpster Direct begins with our quick and easy online ordering system, allowing you to receive an honest and transparent price quote within minutes. Roll Off then supports your dumpster rental from start to finish, in addition to the longest standard rental time in the industry- 21 days. Our knowledgeable and courteous telephone support and overall tireless commitment to excellence will ensure your rent, providing superior service at the best prices
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
"Hi {Member name removed}, Thank you for taking the time to provide us with your review. We do pay attention to customer reviews and do our best to address any issues that come forth. We will work with Operations to ensure all dumpsters are properly maintained, including well-oiled hinges.We apologize for any inconveniences you experienced as a result of the door problem."
Since Roll-Off Dumpster Direct is a broker, they are not actually the owner's of the dumpster. They bargain with the waste companies in your area to give you the lower price. I was actually surprised to see that the waste company who provided the dumpster was the one who quoted me well over $600 for the very same dumpster. Roll-Off Dumpster Direct was able to provide it to me for $376.
When I was finished with the dumpster, I requested the pick up date online. Just as with delivery, the dumpster was picked up exactly when requested with no problems whatsoever. I definitely would use Roll-Off Dumpster Direct if I needed to rent a dumpster again.
When we finished with the dumpster I scheduled a pick up online. This winter has been very snowy and our driveway, while not very long, is longer than average. We had had a storm a week or so earlier and my husband snow ploughed and salted the driveway. As we didn't have any trouble with access (I drive a minivan, the mailman and FedEx are up and down it every day, and my 19 month old twins had been playing on it safely) I didn't even consider that it would be a problem for the large trucks used to pick up the dumpsters.
The pick up guy came as scheduled, but left without knocking or calling (I was home the whole time) and he left the dumpster. When I called Rolloff the following day they were unaware of what happened. They called me back after speaking to their dispatcher and told me that the driveway had to be "100% clear of all ice and snow" before we could schedule pick up. Well, it took about a week before we had 2 or 3 days above freezing so that I felt sure we were "100% clear." The second pick up attempt was successful, although they showed up the day before I had requested. I would have been fine with all of this (it HAS been a terrible winter!) except that I was charged an extra $100 for the "wasted visit" and I was also charged a rental fee for the week between the two scheduled pick ups. While I understand that I am responsible for snow removal on my property, this felt wrong. This may have sat better with me had I been told a head of time given the winter that we were having that this was their policy. I don't know that they did anything wrong, it just felt uncomfortable to me. Ultimately, the dumpster I expected to pay $450 (plus a few extra weeks for at $25 a week) ended up costing me closer to $850. We are starting a kitchen renovation next week and I am using a different company- and I was very careful to ask lots of hypothetical questions this time :)
Licensing
State Contractor License Requirements
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