KEITH MARTIN ELECTRIC

On time and good job

unknown

unknown

They were fine. They're our go-to people on electrical work.

It went excellent.

He is a huge operation. He is really good and he is really expensive. They are an outstanding electrical company. They are stocked so they do not have to keep running around to get stuff. They roll in with drop clothes and roll themselves out with them. They leave the place as clean as when they arrived. They are an exceptional outfit. I would give him a list of things that I wanted done and he would give me a price. One time when I went to my mom's his crew was moving paintings around for her. I will continue to use him.

Very professional and provided clear information about the cause and the possible cures. |The initial contact by phone was dicey as they were busy and indicated it would be a significant wait before anyone could come out. (weeks!) Then I received a call a couple days later saying the electrician was on his way to my house. Fortunately I was able to leave the office and let him in. All's well that ends well...

Great experience all around. The young lady I spoke with on the phone to schedule the appointment was friendly and efficient. The 2 guys that came out to do the repairs were on time and polite- they were actually early and called ahead to make sure it would work with our schedules if they arrived early. We had a porch light out and a doorbell that has not worked since we moved in- the 2 guys from Keith Martin that came out were able to quickly troubleshoot both issues without difficulty. They were friendly and professional and knowledgeable; really a pleasure to have working on the house. We were thinking of upgrading a portion of our home security system which is integrated with the house and have had a few other odds and ends of electrical issues that they were able to check out and advise us on, as well while they were there. They came to me recommended by my Uncles and I am so glad to have found them! I know other reviewers have said they feel they are expensive but I feel like I would rather pay a little more for hard working honest workers that do a good job so I was fine with the pricing. Have added them to our list of people we will use for home repairs in the future.

I was generally satisfied with Keith Martin Electric. They were very responsive and I would give them high marks in every category. They don't maintain the generator, but they referred me to somebody else. Their price depends on the size of the generator, but the price was good. I would use them again.

With the bad weather ahead I decided to get quotes on getting a back-up generator installed. After having work done in May, I choose Keith Martin Electric to do the work. They did the install, contracted the plumber for the gas, and had the generator company do the start-up. I feel very confident going into the winter months with the generator, and pleased again with Keith Martin Electric's service.

I called for a quote on the work I needed done and was scheduled for a free estimate the following day. Keith came out and walked through my job and gave me great suggestions for the lighting I wanted him to do.

I received my proposal via email in a day or two.

Scheduling the work was easy too. The guys came to do the work they, were on time, clean, and I felt comfortable with them in my home.

I added a few items and was charged reasonably for them. I was very impressed with Keith Martin Electric the were professional knowledgable. I would use them again and have recommended them to others.

They are very good about coming quickly when you call them and they don't make a mess; they clean up after themselves. We have been happy with their work, I think and I will use them again in the future.

He's not cheap or inexpensive, but his work is worth it. His people are very pleasant, knowledgeable, and they get their work done quickly and neatly. It does take a long time for them to get back to you. I will continue to use him in the future.

Once I was finally able to schedule the work with Keith Martin, the connection of outdoor lights, outlets and connection of Hot Tub went fine, however, installation of the bathroom exhaust fan has not gone well. Initially, bathroom exhaust fan installed did not exhaust (soffet vents inadequate). Keith's crew came to investigate and then came back when no one was home and installed new soffet vent (I had to connect fan to exhaust myself). Shortly thereafter, fan kicked off while running. A different employee from Keith Martin came as scheduled and simply installed a new exhaust fan. Shortly thereafter, fan kicked off again. Keith has never returned multiple calls, email and faxes to resolve the problem. Everytime I call, his admin seems annoyed to stay on the call for more than a few seconds and seems unconcerned about the problem. Overall, terrible customer svc. and follow-up from a larger operation which has a big presence on the mainline. Will not use again and still have fan problem.

GOOD SERVICE ONCE THEY RETURNED MY CALL, WHICH TOOK ABOUT A WEEK.

THE WORKER WAS ON TIME TO FIX OUR LIGHTS, AND HE DID A GOOD JOB. HE WAS KIND, POLITE AND BROUGHT THE SPECIALLY ORDERED BULBS TO FIX OUR LIGHTS CORRECTLY.