Austin Hepburn Installs Windows and Doors LLC

We hired Mr. Hepburn to replace the original windows in our 1920's home. Mr. Hepburn is clearly an expert in window installation and was able to trouble shoot the unforseen problems with this job. Mr. Hepburn was extremely responsive to my concerns about some issues that came up. When I had questions about the technique used by his employees, he personally came out to inspect the work and create a solution to the problem. He personally ensured that everything was done correctly and to the quality I expected from his company. We are thrilled with our new windows.

Excellent, Austin got me a quote quickly, ordered the windows and took are of all installation and clean up.

We have had Austin as our contractor for putting in Pella Windows for the last four or five years! Our house is not easy, it is an old Tutor with some very huge windows that are all casement . This last time when he put in four windows, we trusted him so much that we were not even home!! He is a wonderful contractor!! Kathy Byrne-Dugan

We have hired Austin Hepburn four (4) different times on various projects. We would do so again when we have any doors or windows that needed replacing. Over the past 10 years we have completely remodeled a center-hall colonial home. We have been involved in 3 separate remodeling projects (upstairs, downstairs, kitchen and family room). The work Austin has performed has ranged from standard window installation across the top bedrooms and bathrooms, to custom work in the downstairs. We installed a large custom kitchen. To get extra light, Austin installed three (3) French doors and 2 large custom "viewing" windows. The products are top quality. Austin lends his professional opinion to the selection process, but always defers the final decision to us. The work is always on time and on schedule. His work is always clean and neat. On occasions where we had other contractors involved with a renovation, Austin was able to work into their schedules to keep the project on track. And there has NEVER been as issue with the billing. It is what it is. It's fair, it's decided upfront, it covers the whole job, windows, doors, labor, materials, and that's that. (we once got a quote from the hard sell other national company, twice as much $$) He is simply the best guy in the game.

Excellent. Austin is a professional, his work is first class. He is neat and clean and delivers what he promises. Windows and doors of excellent quality as is the workmanship. Would definitely use again.

I would highly recommend Austin Hepburn for anyone replacing windows. I found him to be very knowledgeable, helpful, honest and professional. It was clear that he really cared about the quality of his work and that he wanted me to be happy with the windows and the installation. I would definitely hire him again.