Alpine Wood Floors LLC

Alpine was wonderful! I had a diswasher leak which damaged a small area of hardwood flooring. I had some contractors out for a quote which said that due to hardwood aging, I would have to replace the hardwood in my entire house, since new hardwood would not match the old hardwood. Alpine told me that they could likely match the old hardwood, so we went with them. They did a spectacular job, perfectly matching the old hardwood such that there is no way to tell where the old hardwood and the new hardwood meet. They were reliable, friendly, and thorough, and were very reasonably priced. I would definitely recommend Alpine to anyone needing hardwood work!

They did not stain the floor with the original stain (it was new) that we had provided, which matches the rest of the floors in the entire house. Our entire house has the same hardwood floors since the day it was built. Instead they used something else. The color was much lighter in the end and they said it would darken over time. It has now been almost 2 years... the floors have not held up at all. They are also still much lighter than the rest of the house. The finish is literally chipping and flaking off in hundreds of places on the floors. I sent them a message with pictures and they responded that we need a better fan in the bathroom and to wipe the floors off of all water, that basically this is our fault. I let them know we have had the same floors with the original finish for 20 years with none of these issues. We have it in all our other bathrooms and it is in very good shape. We also installed a very powerful fan when we redid our bathroom and use it every time we shower/bathe. We also do not let water sit on the floor as these are all tongue and groove pine floors with no sub floor, so it will leak into the drywall ceiling below. They will not even come out to look at it... so in less than 2 years the floors are absolutely awful and the rest of the floors at 20 years old look great. Not only did they not do even a decent job, they don't stand behind their work. Please do not use them! we hired them through the good reviews on Angie's List, very disappointing.