Hapchuk Inc

Very professional. Reasonable price. Didn't try to pressure us into unnecessary services. Highly recommend them!!!!!

We used Hapchuk's for a septic system inspection for a home we were under contract with. We only had a few days to get the inspection in and they made time to get us scheduled. The inspection was thorough and they pointed out many issues with the septic system. Based on the inspection, we decided to get out of the contract. Hapchuks probably saved us from a lot of anguish in the future.

On one of the coldest days this winter, Steve and another associate agreed to come out and hydrojet my sewer line. This was after I had contacted 6 other providers in the North Hills area and was told it was too cold for them to come do it. The price that was quoted, $500.00, was cheaper than any of the competitors and that included travel time from Washington to the McCandless area. I had several short phone conversations with Steve prior to him arriving where he told me exactly what he needed when he arrived. He arrived promptly when he said he would and we proceeded to uncover the manhole behind my home. The initial jet from the manhole up the outbound sewer line from my home proved ineffective but in the process, we discovered where the cleanouts were for my system so they proceeded to jet the line from one of them and were able to get the line free of whatever was stuck. After discovering and clearing the issue, we thawed out all the ice that had built up in the house trap and outgoing sewer line from the home (about 8 feet) and then Steve proceeded with a thorough inspection of the overall functionality and health of the sewer line by having me turn on various faucets and flush all the toilets in my home to ensure that there was not a problem inside the home. After he was satisfied with the performance of the system, he instructed me on where to look if we had future problems with the system and what work may need to be done in the future if we did have problems. I was extremely satisfied with the work that was done and the professionalism that he showed was above and beyond what I had experienced from similar providers. I would absolutely use them again for any future problems with our sewer system.

On time and work done cleanly

It went very well. They answered all of my questions. Had a communication problem and had to call twice, other than that the service was great.

Excellent all around service. I will use them next time.

Steve and Ryan were terrific. Explained how the system worked in a very simple and clear manor. They were able to spot a few potential issues with the system. I would hire them again in a second.

Inspector did a great job with the inspection and explaining the results.

We had Hapchuck come out to do a routine septic pump. This is our first home and had no prior experience with a septic system. They operator they sent was very patient with all of our questions .

Told us what needed to be done and who to call...very helpful

It couldn't have gone better. They sent a truck out within a day or two of my call. The truck was brand new and immaculate which impressed me for a business of this nature. The driver/operator was friendly, polite and competent. The cleanout went quickly and was very reasonably priced.

Jeffrey the gentleman that serviced the septic called to alert me exactly what time he would arrive. He was punctual and polite.  He managed to maneuver his large truck down a steep driveway with confidence and skill to be closer to the system.  He worked efficiently and was very neat.  He made sure everything was working properly after completing the service.  The price he quoted was exactly the price I paid.  And as a bonus, Jeffrey was very neat in appearance and his truck was impeccably clean despite the dirty work he performs.  The company seems to be a family business that takes great pride in their work.  I was exceedingly pleased with the service and will continue to recommend and use Hapchuk Inc. in the future.

We have used them for cleaning before and they are excellent.  Responsive, on time.  We had a problem with the exit pipes for the septic (mowers had crushed them).  We had had others out to "fix" and it was never fixed.  We asked them to look at it and it was fixed for good.

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Drains in basement were backing up with sewage. I called and left information with someone and received a return call within a couple hours.  They came to the house within a day. We did not know where our septic tank was as this was a recently purchased old home with no records. They spent time helping to locate it and dug until they found the access to the tank. The tank was then pumped out and they attempted to snake back into the house because the water flow was still slow. Although the problem was not completed resolved they stated someone else from their company could come out and attempt to clear drain. The problem resolved shortly after that so we did not have them come back. The two young men that came to the house were polite and professional.

We are pursuing a new septic system

When scheduling an appointment to get my septic tank pumped, the receptionist was very friendly and straightforward. She gave me a quote over the phone before I asked for one. Scheduling a date to pump the septic tank was quick and easy. I was given a time frame of 8am-noon. On the day of our appointment, Brandon called at 9:30am to say he would be there between 10:30 and 11:00am. At 10:30, he arrived just like he said. Brandon was very friendly. After he completed pumping out the tank, he took the time to explain to me about the septic tank system and how it worked. (This is my first experience owning a house with a septic tank and this was the first time I had it pumped.) 
My entire experience with Hapchuk, Inc. was very positive and I would recommend them to anyone.

I called for service and the receptionist sounded friendly and was helpful and patient with my questions. We scheduled for a day the technician would come out. I received a call at 8:20am the day of service and was given a heads up that he would be there in about 25 minutes. He arrived around 8:40am. The technician was Andrew. He introduced himself and verified the location of the tank and asked if I have known of any problems. He told me what he was going to do and when he would need me again. I was asked to flush the toilet 3 times. Then he showed me the tank and explained it's condition and size. He seemed kind and efficient. The whole job was done after payment at 9:10am. Honestly this was as good as it gets for a service call. And as a new septic tank owner, I felt very comfortable with this company and the job. I would recommend absolutely.

Arrived right on time scheduled.  Steve is very polite and professional.  He and his helper got right to work, located the problem and cleared it.  Well worth the cost for two workers, two trucks and 90 minutes.

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I have been using Hapchuk for years.  They are honest, fair hardworking people.  They are old school, they believe in people.

Very responsive, easy to schedule, and the young man that came was very friendly and professional... My husband wanted to tip him! we will definitely use them for any future service needs!

Hapchuk went above and beyond what was expected and I appreciate the fast response time from their office personnel and the quality of their work from the field level. The field guys approached the job from every angle to ensure the job was done correct. I researched prices from various companies and Hapchuk definitely price their services comparable to their competitors. With that said I am looking forward to using Hapchuk in the future.
Thank you Hapchuk!