We are a full service plumbing company. We do repair, installation, construction,and bathroom remodeling in the plumbing field. In business over 10 years, servicing Philadelphia and it's 5 county area. We are licensed in philadelphia ( #4156 ), and registered with pa ( #017398 ). Fully insured and experienced, we're here to serve.
Water heater installation tank and tank less, bath remodel, bathroom addition ( in finished basements ) garbage disposers, drain cleaning, leak repairs, public sewer and water connections, water treatment systems & faucet replacement/repair.
Yes
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"Ms. [removed member name], We have no record of your name or address in our system. We believe this was sent in error, and your negative review was not intended for Vesey Plumbing. If you are still looking for plumbing services, please feel free to contact our office and we would be happy to speak with you. Thank you. Best Regards, Megan McNicholas Office Manager 215-918-1768"
"(removed member name): Thank you for your feedback. We are sorry you are unsatisfied with your faucet, but we do appreciate that you commented on Mike's friendliness and the condition in which he left your home. We strive to make our customers happy, and we are sorry that we were unable to meet your needs. For the record, many customers select their own faucet. That is, they visit a showroom or look on-line and tell us what their preference is. In this case, your only request was a "high-arc" faucet and your windowsill proved to be an issue immediately. This work was completed one month ago and we did respond to your email on Sunday 6/1 (which was our first communication since date of installation.) We wrote that we would be in contact with you and look into this further. Again, we apologize for any inconvenience and will look into the confusion with our Angie's List coupon. Thank you for bringing this to our attention. Regards, Megan McNicholas Office Manager - Vesey Plumbing 215-918-1768"
For the estimate: Mike was punctual. He reviewed the job and provided an estimate by email when he said he would. The estimate was clear and he provided options, indicating which, in his professional view, was the better option. When we agreed to the price, he was honest about when he could get the job done and how long it would take to complete.
On the day scheduled for the job, Mike was punctual. He wasted no time once he arrived, Everything was as indicated. The job site was left in clean condition.
"Our apologies, but our records indicate that we have never worked for this homeowner. If we can be of any assistance in the future, please contact us."
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