
Vesey Plumbing & Heating, Inc
About us
We are a full service plumbing company. We do repair, installation, construction,and bathroom remodeling in the plumbing field. In business over 10 years, servicing Philadelphia and it's 5 county area. We are licensed in philadelphia ( #4156 ), and registered with pa ( #017398 ). Fully insured and experienced, we're here to serve.
Business highlights
Services we offer
Water heater installation tank and tank less, bath remodel, bathroom addition ( in finished basements ) garbage disposers, drain cleaning, leak repairs, public sewer and water connections, water treatment systems & faucet replacement/repair.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
9% | ||
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Great product, service and price. Strongly recommend.
He did a good job with the hose faucet outside the house.
"(removed member name): Thank you for your feedback. We are sorry you are unsatisfied with your faucet, but we do appreciate that you commented on Mike's friendliness and the condition in which he left your home. We strive to make our customers happy, and we are sorry that we were unable to meet your needs. For the record, many customers select their own faucet. That is, they visit a showroom or look on-line and tell us what their preference is. In this case, your only request was a "high-arc" faucet and your windowsill proved to be an issue immediately. This work was completed one month ago and we did respond to your email on Sunday 6/1 (which was our first communication since date of installation.) We wrote that we would be in contact with you and look into this further. Again, we apologize for any inconvenience and will look into the confusion with our Angie's List coupon. Thank you for bringing this to our attention. Regards, Megan McNicholas Office Manager - Vesey Plumbing 215-918-1768"
For the estimate: Mike was punctual. He reviewed the job and provided an estimate by email when he said he would. The estimate was clear and he provided options, indicating which, in his professional view, was the better option. When we agreed to the price, he was honest about when he could get the job done and how long it would take to complete.
On the day scheduled for the job, Mike was punctual. He wasted no time once he arrived, Everything was as indicated. The job site was left in clean condition.
Anyway, we did that and selected a faucet. On the day of the install (a Saturday which was great!) Mike showed up on time and started working. About halfway into the job he realized we didn't have the plate needed to cover the three holes on the sink as this new faucet only used one. We thought maybe someone at the supply house removed it because they had told us that it came with one.
This is where Mike's extraordinary service comes in, he called the supply house and drove down there to get one. Then once there, it was discovered that the suppler had told us the wrong thing and that the faucet did not come with or have a plate available for our type sink. So Mike picked out the same brand faucet which is so similar we really can't tell the difference and which came with the plate for a 3 hole sink, then drove back to our house and finished up the install. We were very happy. Some places would have just stopped the job and waited until we had straightened everything out but Mike really went the extra mile for us.
On top of everything else his prices are very reasonable and he is a very professional and personable guy. We'll be using Vesey Plumbing for future jobs.
Unfortunately this is as far as we have gotten. Hope to solve the problem permanently, soon.
"Our apologies, but our records indicate that we have never worked for this homeowner. If we can be of any assistance in the future, please contact us."
Although price was not cheap, I recoginized professional, experienced people cost money- plumbing is an example of you get what you pay for!
Vesey plumbing answers their phone quickly, arranges their appointments to thier clients needs, and arrives on time.
We agreed to this so Mike went right to work. He cut a hole in our closet wall to expose the shower pipes (the cuts were straight and he saved us the drywall, so we should be able to reuse it). He cut the pipes and capped them. Then we turned the water back on and everything worked fine. The job took about an hour to complete.
Mike was very professional and nice. I would definitely recommend him and I look forward to him returning to install our new shower fixtures. I just wish I had called him in the first place!
Licensing
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