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Star Penn Pool Service

About us

Are you looking for a competent, reliable and flexible company to clean, service, and repair your pool? Star Penn is at your service. For years, we have been providing a wide variety of customers with top-notch service. Our professionally trained staff and environmentally friendly cleaning techniques have made us a local success.

Business highlights

37 years of experience

Services we offer

PA 18976. Free water testing at store., Pool Maintenance, high quality swimming pool chemicals, parts and supplies sold at our retail store located at 1424 Easton Road Warrington, pool closings, pool equipment repairs, pool inspections, pool openings, pool renovations, spring service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
13%
2
25%
1
0%
Showing 1-8 of 8 reviews
Kimberly T.
Sep 2018
3.0
$16,000
Within two weeks the plaster discolored so that it looked mottled. An internet search revealed information that the mottling is related to a poor plaster job however, Star Penn was not responsive to my repeated messages and calls and ultimately did nothing. Within months one of the concrete step repairs cracked and a season later the second stair cracked. Now just 2 years after the work was performed the Travertine coping is cracking.

Drew M.
Sep 2018
2.0
$400
Outrageously expensive. Chemicals that are not necessary are added, customer is charged. Will NOT use again

Drew M.
Jun 2016
2.0
$400
Annual pool opening cost $400.  Star Penn crew sent out to do job - 3 guys.  A few days after they left, the pool was greenish, this has happened in other years.  We back flushed, added more shock and brush down three times.  Found two plugs left in the skimmers!!! Called owner to inform him.  Got the retail guy to call me and say this guy "has been in the business for 25 years…" and he's says there is no problem.  Doubled checked all the fittings again and returned call to retail pool salesman who says he really doesn't know anything about the pool filters.  I asked owner to contact me and explain the situation.  Owner says, "Do you want me to send my guys down so you can reprimand them?"  No, but how about I inform you about the poor quality of your work and the fact that I paid $400 for an efficient, professional opening and ended up doing three days of work to figure out the problem and get the pool clean.  I won't be using these guys again.  Hard to find a good pool serviceman!  

KATHLEEN S.
Mar 2016
5.0
Yes, I recommend this pro
$8,000
unknown

Colleen W.
Jul 2015
5.0
Yes, I recommend this pro

Star Penn was amazing and I highly recommend them for anything that has to do with your pool.  They did an amazing job with our pool.  They were courteous and responsive to all my questions and with such a large project, I had many questions.  We decided in May to have the pool renovated which is the busiest time of year for pool companies but John still found the time to get out to us, give us and estimate and get the work completed so that we will now be sitting by our beautiful pool to celebrate the 4th of July.     John made sure our pool was up and running and even fixed a skimmer that hadn't worked in years.    I cannot say enough about this wonderful family owned business.      We have always opened/closed our pool ourselves but we have already decided that we will use Star Penn from now on.     



Henry B.
Jun 2015
5.0
Yes, I recommend this pro
$2,000
unknown

Deborah S.
Apr 2015
5.0
Yes, I recommend this pro
unknown

Towanda R.
Dec 2014
5.0
Yes, I recommend this pro
$450
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Star Penn Pool Service is currently rated 4.0 overall out of 5.

Star Penn Pool Service accepts the following forms of payment: CreditCard

Yes, Star Penn Pool Service offers free project estimates.

No, Star Penn Pool Service does not offer eco-friendly accreditations.

No, Star Penn Pool Service does not offer a senior discount.

No, Star Penn Pool Service does not offer emergency services.

No, Star Penn Pool Service does not offer warranties.