Star Penn Pool Service
About us
Are you looking for a competent, reliable and flexible company to clean, service, and repair your pool? Star Penn is at your service. For years, we have been providing a wide variety of customers with top-notch service. Our professionally trained staff and environmentally friendly cleaning techniques have made us a local success.
Business highlights
Services we offer
PA 18976. Free water testing at store., Pool Maintenance, high quality swimming pool chemicals, parts and supplies sold at our retail store located at 1424 Easton Road Warrington, pool closings, pool equipment repairs, pool inspections, pool openings, pool renovations, spring service
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 0% | ||
| 4% | ||
| 8% | ||
| 4% |
Star Penn was amazing and I highly recommend them for anything that has to do with your pool. They did an amazing job with our pool. They were courteous and responsive to all my questions and with such a large project, I had many questions. We decided in May to have the pool renovated which is the busiest time of year for pool companies but John still found the time to get out to us, give us and estimate and get the work completed so that we will now be sitting by our beautiful pool to celebrate the 4th of July. John made sure our pool was up and running and even fixed a skimmer that hadn't worked in years. I cannot say enough about this wonderful family owned business. We have always opened/closed our pool ourselves but we have already decided that we will use Star Penn from now on.
However after a week pool was still leaking (though not as much). John came out 2 days later and found a leak in skimmer and repaired it. This was not part of the original job, however he said no charge as he should have found this leak the first time.
Star-Penn is the best! They are professional, responsive, respectful of your budget, on time, and do great work. I hope to use them for a more comprehensive renovation (coping and tile) in the future. They have earned my highest recommendation (in over 20 years of pool ownership)!
My pool service of 3 years was totally unresponsive when calling...no call back...no response by e-mail. Found Star Penn on Angies List. They returned my call immediately and squeezed me into the schedule next day. Service technicians who came were extremely friendly and courteous....found problem and fixed.
Would highly recommend and I will certainly use in the future
We have been using John and Star Penn Pool since moving in to our home 4 years ago. We use them each year to both open and close our pool. They have been consistently top notch each time we have dealt with them. The appointment process is easy for setting the opening and closing. A team of guys pulls up for the scheduled appointment and immediately get to work with the efficiency of a well oiled machine! The cover is removed, folded and placed in storage, pool deck power washed, pool vacuumed, pump and filters reassembled and powered up, initial chemicals added. The guys are very friendly and take time to acknowledge the kids and dog. We received a reminder call on 4/1 that it was time to add the algaecide to the pool. We can't say enough good stuff about John and Star Penn. We will continue to use them and refer them to our friends and neighbors with pools. We do have a pool with a liner, and luckily haven't had to replace it yet, but when we do, they'll get the job. We feel their service is a great value for the price.
When John initially told us his time estimate for the work, we couldn't believe it -- we expected it to take far longer. His crews were able to meet every target set, and the job was completed less than 3 weeks from when we first met. We now have a great looking new pool and patio for less than we expected, far earlier than planned. We would recommend Star Penn to anyone looking for a reliable, family-run pool service company.
While John and his crew did a lot of the work themselves, they hire subcontractors for the specialty work of tiling and plastering. This is a big positive, because instead of trying to be the expert in everything, he brings in the true experts. Because he works with these subs a lot, they give him good attention, so while we had a day or two waiting for the plasterers to be available, it was not a big deal and John finished the whole job within the window he originally told us.
We had a few little hiccups early in the project regarding communications, but John was open with us and we worked through everything amicably. In the end, we have and quot;a new pooland quot; just as John promised and are very happy.
Licensing
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