Sugar Run Nursery

"It's a shame that someone can post comments like this based on sheer ignorance. We keep records of everything we do. During the service year in which the commenter is referring to, on two separate trips (to accommodate their schedule) we trimmed, edged, mulched, and cut (6) 2 foot wide stumps in the back yard to a level below the ground to save costs over bringing in a large stump grinder. We used 42 yards of mulch, had 27 man hours edging all of your beds, had nine hours of expert horticultural pruning, fertilized every plant in the yard, treated all of your roses and select trees with systemics, and replaced dead plants (for the third time) because you didn't water them. All of this for a price that, in the local industry, would be considered by all to be highly discounted.., because you were a "good customer". In response to "no follow through", our records actually indicate the opposite. On June 8th, while on our separate trip to do the back, we sprayed the front and side yards for weeds. On June 20th, we sprayed for weeds and applied deer repellant. On July 10th, we spot sprayed for weeds and replaced even more plants that you failed to properly maintain and/or water. On July 31st, we spot sprayed for weeds and sprayed all of the roses for powdery mildew. August 17th, sprayed for weeds. October 11th, spot sprayed for weeds and applied deer repellant. On October 19th, applied deer repellant and replaced yet even more plants that were not watered. October 28th, applied deer repellant. November 7th, applied deer repellant. All of these dates and services were provided free of charge. I am not sure what this customer expects from our company because we were granted the privilege to put down the mulch.. These are the facts. It is a shame that an ignorant customer (by definition of ignorance) has the right to post untruths at their own will. Landscaping is the "manipulation of nature"..; requiring an understanding of the "nature" of nature. Having an award winning landscape, (as Sugar Run's work won your yard an award) relies heavily on a commitment from both the Homeowner and the Landscaping Firm. Clearly we held up our end of the bargain, only to receive bad grades on a site like this."