Lawrence Plumbing, LLC

Originally very happy with their service, a bit expensive though. My issue is now, I found the cracked pvc pipe where water was going on my floor after the furnace install. I figured after $15k worth of work from them they would have caught something like this. I had to fix myself. I also was sold a whole house water filter, which I actually like. What I didn't like is they wanted to charge me $360 for a $130 part which I was able to change myself in 10 minutes, and I'm a woman who's never done it before. I believe they charge way too much money for the work they do. They're quick so it's obvious they're paid by the job. I overheard a worker say the faster they get done the more jobs they get. So it's quantity over quality. I would much prefer to have a single individual and not a company from now on. I also do not appreciate the AI bot answering service. I much prefer talking to a human. Will not be doing business again.

They dont have a boiler selection selection so. Do not call them. The techs know little to none about steam boilers. They will act like they know what they are doing and instead of fixing the problems they will cause more. They flooded our house for 4 hours after the techs thought I had a water boiler system and filled all our radiators with water. They then said theyd fix what they did wrong and go over our system to make sure we had no leaks. This I was told by Jen the service manager. After 4 techs and countless hours of headaches and tons of damages from the constant running water for 4 hour they decided they were not going to fix the screw ups or diagnose what is wrong. However they offered to give us a refund of our money and they handed us the replacement part they broke free of charge. So now not only do I have to fix the system they broke more but I have also taken days off work to meet with them numerous times for nothing but to have the tech hand me the part.

GREAT SERVICE!

Great Job !

Outstanding communication throughout the process.

The service was efficient and complete in a timely manner Bob was great at explaining the benefits of the tankless water heater and basic maintenance that could be required Price was very competitive and combined with excellent service this was a win- win Highly recommend Lawrence for all you plumbing needs if if minor compared to this installation of tankless and water filtration system Everything should be this easy

The team quickly made an honest evaluation and checked for safety and upkeep without need to replace water heater. Just charged minimum service call.

Pleased with the work that was done

Very polite and friendly. Took the time to explain what was happening clearly.

Expert installation and advice.

Plumber arrived on time and handled the job quickly.

Lawrence plumbing replaced an old cast iron drain pipe and repiped all the drains leading into it. Existing drains had to be rerouted to improve flow and move them above the bottom of basement joists. They final product was aesthetically pleasing and they were very professional and they were the lowest quoted cost which did not change.

Got job done quickly.

Got the job done. Very satisfied.

They are a very professional company! They were great with following up and scheduling! They did great work and I had an awesome experience working with them!