Purple Heart Disposal
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The trash collection was completed satisfactorily; however, on two separate occasions, Purple Heart did not send a bill. When the bill finally arrived, it was a "Final Notice" and included a $20.00 late fee.
When I called to cancel and asked for the final amount so that I could pay any outstanding balance, the receptionist claimed that she could not find my file. She said that she thought that the bill was paid in full, but when she located the bill she would call back if there was a balance due. I never received a call or a bill until this week, when I got another "Final Notice" with a $20 late charge.
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