Services we offer
Reviews
1.03 Reviews
Showing 1-3 of 3 reviews
JEFFREY T.
07/2015
appliance sales
+ -1 moreIt was a mess which amounted to very poor communication and customer support. sort of like dealing with Comcast. i bought the unit on 03/02/15. it was inspected by the repairman on 06/23/15. the Haier America replacement unit arrived on 07/28/15. by the way, my last phone call to Haier was answered by a person that i could barely understand (English was her second language.). i thank Haier America for replacing the refrigerator/freezer, but suggest that they revise their online manual to make it easier for repairmen to locate, identify, and order parts. they may also want to designing a freezer-temp control less prone to freezing up. the plastic knob broke off, once the control froze in place.
Description of Work: Haier America sent repairman to my house on 06/2315 to examine problem with refrigerator/freezer. He ordered needed part from online Haier manual (which he described as a disaster because the manual was vague and imprecise.). Later, they sent the repairman the wrong part. Haier America later decided to replace the refrigerator/freezer, but they failed to notify me of that decision. i called the repairman to tell him not to bother with the repair because i had decided to buy a Whirlpool, but he informed me that Haier had called his company to inform them not to order any new parts because they were replacing the refrigerator/freezer.
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Beverly W.
10/2013
appliance sales
+ -1 moreI had the washer and dryer delivered from a local appliance shop. They were delivered and installed with no issues. Within (9) months, I had to have repair technicians from the manufacturer out twice. They ended up giving me a brand new replacement washer after weeks of negotiation. Getting the replacement was not very easy. Once again after about (9) months the washer stopped spinning. The Haier brand washer is just no good. The warranty is no longer valid and I am stuck without a washing machine. Buyer beware of the Haier brand.
Description of Work: I purchased a Haier brand dryer and washing machine.
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Mari-Jo S.
08/2013
appliance repair
+ -1 moreThey are awful. Got a washer dryer combo. Does not work and they will not do anything about it. They keep on telling me that instead of getting someone here they will just give me a new one, even though I can’t be sure that the new one will work. I would not recommend them to anyone.
Description of Work: They provided me with a washer dryer combo.
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Contact information
unknown, Unknown, PA
Licensing
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Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
Haier is currently rated 1 overall out of 5.
No, Haier does not offer free project estimates.
No, Haier does not offer eco-friendly accreditations.
No, Haier does not offer a senior discount.
No, Haier does not offer emergency services.
No, Haier does not offer warranties.
Haier offers the following services: Appliances, cool, heat, air quality, televisions, wine, beer, beverages, Energy Star, small space living.
Contact information
unknown, Unknown, PA