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Economy Furnace Co
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
We offer 24 hour emergency services. You will talk to a person, not a machine - 24 hours a day. We care about you and your comfort!
Business highlights
Emergency services offered
65 years of experience
Services we offer
Furnaces, air cleaners & duct work. Gas Line repair and Energy Audits., air conditioners, heat pumps, hot water tanks
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 0% | ||
| 29% | ||
| 0% | ||
| 0% |
Showing 1-7 of 7 reviews
Dave C.
Dec 2015
Worst experience I've ever had. Called them because of other good reviews, however they came the project would cost. We agreed and $1,800 later and three visits, and I still have essential air conditioning that doesn't work. Be wise and look elsewhere for service. The lady that I spoke to on the phone promised that they stand on their good work. This is not true. They would not return my phone calls.
Donna R.
Oct 2015
They are professional and have reasonable pricing.
Response from Economy Furnace Co
"Thank you for your continued trust in Economy Furnace Company. It is our pleasure to serve you!"
Paul W.
Jun 2015
.
Response from Economy Furnace Co
"We appreciate the favorable review. It is our goal to always give quality service at an economical price."
Reed C.
Mar 2013
OK. They had to come back several times to fix so improperly install pipes
Response from Economy Furnace Co
"We installed an Aire Flo Gas Furnace for a (removed member name) in 2010. According to our records he had a renter named (removed member name). The install was a successful installation. We always offer one year free service with our installations, which we did. In 2011 the pressure switch went bad. We replaced a pressure switch which was under a manufacture warranty. We did not charge (removed member name) for the repair which was due to equipment failure, and not any fault with the installation. There are no pipes to be installed that could be faulty in an Aire Flo Gas Furnace, so we are confused as to what (removed member name) is referring to about the pipes. It is possible that (removed member name) did not keep (removed member name) informed as to why we had to have a return visit. We strive to offer customer satisfaction and are certainly disappointed that (removed member name) was not satisfied. We have a very good customer relation with (removed member name). We did a paid routine follow up service in 2012 at the request of (removed member name). We would be pleased to clarify the service with (removed member name)trusting he would adjust his review of Economy Furnace our our service."
Valerie T.
Jun 2012
I was very satisfied with the whole experience from start to finish. The secretary was very pleasant, polite, and helpful. She kept me informed each step of the way and worked with my schedule for scheduling the service call. The problem was for the cental air unit which would turn-on but then automatically turn-off after a minute or so of running.
The tech was very professional and happy to answer all my questions re: what he was doing and what he was testing for. The problem ended up being a bad thermostat which he replaced. After, he said he was going to check everything on the central air unit(outside). He had gone out ahead of me and when I joined him, he was adding refrigerant.
I bring this up as he should have asked me if I wanted the service BEFORE doing it as my problem for the service call had already been fixed. Hence, the grade of B for professionalism on the report.
I would seek their services again but would be certain to tell the tech to get my persmission for any service that would result in a charge.
The tech was very professional and happy to answer all my questions re: what he was doing and what he was testing for. The problem ended up being a bad thermostat which he replaced. After, he said he was going to check everything on the central air unit(outside). He had gone out ahead of me and when I joined him, he was adding refrigerant.
I bring this up as he should have asked me if I wanted the service BEFORE doing it as my problem for the service call had already been fixed. Hence, the grade of B for professionalism on the report.
I would seek their services again but would be certain to tell the tech to get my persmission for any service that would result in a charge.
Response from Economy Furnace Co
"We appreciated the opportunity to assist [member name removed] with her HVAC needs. It is our goal to give each customer quality service at an economical price."
Diane W.
Jun 2012
Made inquiry by telephone and questions were answered very quickly. A salesman visited and gave us options but did not pressure us to buy. After agreeing to the purchase the furnace was installed quickly. We have been very happy with our purchase over its first winter season.
Response from Economy Furnace Co
"It was our privilege to install an oil furnace for {removed name}. Our policy is to give the first routine maintenance clean and tune at no charge to our customer. We did that free service one year after the install. Diane hired us to do her subsequent clean and tune and has taken great care of her equipment. Customers that are proactive in the maintenance of their equipment are the very best customers to have! Thank you Diane it is great doing business with you!"
Paulette S.
Dec 2011
The blower motor on our furnace went out at 10:30 on Sunday night and I called their 24-hour line. I got a recording and decided to call back in the morning. Within 15 minutes, someone saw my number on their caller ID and returned my call. I scheduled an appointment for Monday afternoon. Their serviceman called when he was on his way, arrived on time and was friendly, polite and efficient. He got to work quickly and replaced the old motor in just under an hour. We're very pleased with their responsiveness, the repair and the price. Wholeheartedly recommend!
Response from Economy Furnace Co
"One of the things we work hard at here at Economy Furnace Company is to have a personal touch where people talk to people and not machines. We turn our phones at night to office staff and have a technician designated for on call when we are "closed". We do our best to get you repaired as quickly as possible. Thank you Paulette for entrusting your HVAC equipment to us!"
Licensing
State Contractor License Requirements
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FAQ
Economy Furnace Co is currently rated 4.4 overall out of 5.
Economy Furnace Co accepts the following forms of payment: CreditCard
Yes, Economy Furnace Co offers free project estimates.
No, Economy Furnace Co does not offer eco-friendly accreditations.
No, Economy Furnace Co does not offer a senior discount.
Yes, Economy Furnace Co offers emergency services.
No, Economy Furnace Co does not offer warranties.