Scranton Craftsmen Inc

The "first" time they placed the banister and when my wife and I got home from work to see it, she almost cried, It was the WORST welding job I have ever seen, I never welded and could have done a better job. After MONTHS of waiting, and dealing with a very rude salesmen, who of course wasnt rude when he wanted our money, they came back and deciced they couldnt fix the issues with it, and cut it completely out of our patio, by the way we waited for them over the winter, and in the spring there were rust spots all along where this was installed, and this was a BRAND new patio! They cut it out, took it back and placed new cap on it. They brough it back installed it, and this time the welds were better ( not perfect ). Now just a few months later, the paint is bubling on it, and it is rusting at almost every scroll. We called the salesman back again, and of course we get the rudeness again, this is same guy who said that these were treated so well that it wouldnt need but slight touch up in spring, they dont rust bad, he said he would put complaint in and we would be called. Well week later no call, so I call them again, and said I would like someone to come see it, well we will see how long it is before we see someone, but totally unacceptable the way we were treated and the workmanship totaly unacceptable. Still waiting, and totally disgusted with this product. My wife wishes they would just come and take it back and give us our money back.