CITADEL

Notary, Mortgage Companies, Insurance Agencies

About us

ADDITIONAL HOURS: DRIVE UP MON-WED 8:30 AM-5:00 PM; THU & FRI 8:30 AM-7:00 PM; SAT 9:00 AM-2:00 PM. DBA: CITADEL FEDERAL CREDIT UNION.

Services we offer

CHECKING, SAVINGS, CDS, MASTERCARD, PC BANKING, INVESTMENT AND RETIREMENT PLANNING, EDUCATION FUNDING, IRA ROLLOVER PLANNING AND TRUST LIAISON SERVICES, VEHICLE AND PERSONAL LOANS, MORTGAGES AND HOME EQUITIES, AUTO, HOMEOWNER'S AND RENTER'S INSURANCE, DRIVE UP, NOTARY SERVICE, SIGNATURE GUARANTEE SERVICE, FULL SERVICE 24 HOUR DRIVE-UP ATM, FULL SERVICE 24 HOUR ATM LOBBY, COIN MACHINE, AFTER HOURS DROP BOX.

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

Kitty H.
05/2013
5.0
notary services
  + -1 more
I have never had a problem with the Notary Service at Citadel Federal Credit Union. They usually have a Notary in-house. I call ahead to make sure, if I need one. I go to the desk, I tell them what I'm there for, I don't wait very long, they Notarize it and off I go. I've been with them for 30 years and I have different accounts so I didn't pay anything. I wouldn't stay with them for 30 years if they weren't top-of-the-line A!
Description of Work: I use Citadel Federal Credit Union as my Notary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin W.
12/2008
1.0
mortgage broker
  + -1 more
Went to Citadel to refinance my mortgage. They provided me the paperwork and there after we reviewed it. Rates were good and service person indicated it would be best to lock in the rate with a 1 point rate lock. Cost is approximately 2K and the customer service rep indicated I would get this back at closing. All seemed fine, however after the property appraisal did not meet the numbers they indicated they could not refinance my loan and would be keeping the 2K rate lock fee. I indicated I had the cash to get the loan into the 75% value to loan ratio and the service person was un-interested. Will not be doing business with this company again.
Description of Work: Refinance of existing mortgage - Recommend not providing them the 2K rate lock fee.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    40 N BAILEY RD, Thorndale, PA 19372

    citadelfcu.org

    Service hours

    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Notary,
    Mortgage Companies,
    Insurance Agencies

    FAQ

    CITADEL is currently rated 4.3 overall out of 5.

    Saturday: 9:00 AM - 2:00 PM

    No, CITADEL does not offer free project estimates.
    No, CITADEL does not offer eco-friendly accreditations.
    No, CITADEL does not offer a senior discount.
    No, CITADEL does not offer emergency services.
    No, CITADEL does not offer warranties.
    CITADEL offers the following services: CHECKING, SAVINGS, CDS, MASTERCARD, PC BANKING, INVESTMENT AND RETIREMENT PLANNING, EDUCATION FUNDING, IRA ROLLOVER PLANNING AND TRUST LIAISON SERVICES, VEHICLE AND PERSONAL LOANS, MORTGAGES AND HOME EQUITIES, AUTO, HOMEOWNER'S AND RENTER'S INSURANCE, DRIVE UP, NOTARY SERVICE, SIGNATURE GUARANTEE SERVICE, FULL SERVICE 24 HOUR DRIVE-UP ATM, FULL SERVICE 24 HOUR ATM LOBBY, COIN MACHINE, AFTER HOURS DROP BOX.

    Contact information

    40 N BAILEY RD, Thorndale, PA 19372

    citadelfcu.org

    Service hours

    Saturday:
    9:00 AM - 2:00 PM