M & M Plumbing Heating & Air Conditioning Inc
About us
Owned & operated by Mike and Carolyn Meredick. M & M Plumbing Heating & Air Conditioning Inc. Headquartered in Scranton, Pennsylvania. We have more than 25 years of industry experience and offer unparalleled service to our customers. Award winning. Military Veteran owned and operated. Military Active, Reserve and Veteran Discounts.
Business highlights
Services we offer
Comfortmaker, Fujitsu, LG, Peerless, Sales, Weil McLane, Williamson, central and ductless air-conditioning, gas, heat pumps & BACK FLOW installation, installation and repair of energy saving products including heat pumps, plumbing, propane and oil heating, tankless water heaters, testing & certification. Some of the Products offered and serviced: Rinnai, water heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
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"Thank you [Member Name Removed]. We appreciate your continued business. Have a great Summer!"
"Thank you Mr. and Mrs. [Member Name Removed]. It's been a pleasure working with you. We look forward to working with both of you in the future."
"Thank You Mr. [Member Name Removed]. We appreciate your business and look forward to working with you in the future. We wish you and your family a Happy and Safe 4th of July. Mike and Carolyn Meredick M & M Plumbing Heating & Air Conditioning, Inc."
"Ms [Member Name Removed], We just became aware of your "D" review this date. Your review is unwarranted and the facts are not correct. You NEVER PAID US $120.00 AS YOU INDICATED...as we NEVER performed services for you in October 2016. Secondly, you utilized our company one (1) time in 2012 for an annual clean/service/heating tune up. We have never heard from you since that 2012 preventative maintenance appointment. You have been utilizing another contractor from 2013 on....You indicated (which we have on your account) that you had been repeatedly call the contractor you had been utilizing over the last 3 1/2 - 4 years, but he never showed up for scheduled appointments and won't return your calls. We NEVER made an appointment with you....we indicated to you that our current customers were our priority and we were booked for the next two (2) weeks to meet our current customers needs and jobs already committed to. You indicated that you would continue to call your current contractor and call us back. You called back and we still had no availability to meet your needs. So to say we wasted your time is NOT TRUE and you LEFT OUT MANY FACTS AND TRUTHS IN SUBMITTING YOUR REVIEW. M & M Plumbing Heating & Air Conditioning, Inc."
"Thank You [Member Name Removed]. It's always a pleasure working with you. We hope that you are enjoying your new permanent residence, as well as your family and grandchildren. Wishing you a Happy and Safe 4th of July. Mike and Carolyn Meredick M & M Plumbing Heating & Air Conditioning, Inc."
"Mr. & Mrs. [Member Name Removed] ~ It was a pleasure working with you. We appreciate your business and the confidence you have placed in us. We look forward to working with you in the future. Have a great weekend."
Letter of Appreciation
Last month, two gentlemen came to our home to do some plumbing repair work. They were from the Mike Meredick?s M & M Company. We explained our problems. They reviewed the areas and informed us what was necessary for the job. We had four separate areas of concern. They left for 10 or 15 minutes to purchase parts and in less than 2 hours the task was completed. They let us know what was needed, why it was required, how long it should take, and approximately how much it should cost. They did a fantastic job. We understand the work was done a month ago but the job they did still speaks for itself. We are so happy to have contacted this company. These men are a reflection of a company that has been doing business for a long time. Thank you!
The Collier?s
"[member name removed], Thank you for your review. Please accept our sincere thanks for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. We look forward to working with you in the near future. Sincerely, Mike & Carolyn Meredick"
"[Member Info Removed], We look forward to working with you again. Have a great Summer!"
"[removed member name] We are pleased that you are happy with the services provided. We hope all is going well for your Aunt. We look forward to working with you in the future as well. Mike and Carolyn Meredick"
"Mr. [member name removed], Thank you for your review. We look forward to working with you in the future. Have a Happy & Healthy New Year!"
"Thank you [member name removed]. I'm glad that everything worked out for you. Have a Merry Christmas and Happy New Year. Mike and Carolyn Meredick"
M & M Plumbing is one of the most professional companies we've had the pleasure doing business with! The work M&M did for us met, if not exceeded our expectations. They were punctual, professional and extremely personable. We would certainly use M&M again in the future if the need arises.
"Thank you [member name removed]. You have always been a pleasure to work with. We appreciate your continued business and look forward to working with you again in the near future. Mike and Carolyn Meredick"
"[member name removed], For you to give our company an "F" because we could not schedule you an appointment the same day you called is truly disappointing. Our receptionist Marci, after taking your initial call, as she stated she would, did call you back and explained to you that we had no appointments available until early next week. You stated to her that you were unable to wait until next week due to the nature of your plumbing issue and that you would call around. For you to say we did not call you back is false and unfair since our company spoke to you on two occasions on the same day."
"[member name removed], Thank you for your kind words and business. We appreciate it greatly. We look forward to working with you again. Have a wonderful Summer!"
"We are pleased that you are happy with our services. We appreciate your business and the confidence you have placed in our Company. We look forward to working with you in the future. Enjoy your Summer."
M & M was great to work with from start to finish. I recommend them highly. They arrived to survey the job as scheduled within a day or two after I contacted them, and followed up a few days thereafter with a detailed three page estimate that was very competitive with other estimates. I was able to discuss the estimate over the phone in detail with the owner who answered all of my questions directly and completely. Subsequently, M & M completed the job in its entirety on time in one day at the price estimated. M & M conducted themselves in what I consider to be a highly professional manner.
A few weeks after the job was completed a relative of mine that was in the heating and plumbing business before his retirement surveyed the completed work. He said that he found nothing amiss and that in his opinion the job was well done and without any corners cut. For instance, he was impressed by the piping design and how the joints were laid out and connected as if by someone that knew his craft well. He said he didn?t see any cheap foreign parts or anything else to detract from the quality of the work, noting that three capped connectors were already in place should I ever decide to hook up other devices such as a gas dryer, gas grill and gas fireplace.
I initially contacted M & M in September, and instead of hurrying me along, they recommended waiting on the installation until after more of the valuable oil left in my tanks was drawn down. They then worked with me on the final timing of the installation until mid-December, and that saved me a lot of money. During the intervening time other questions came to my mind and I had the opportunity to speak several times with Carolyn who manages the office side of their business. She always returned my calls promptly or emailed back and addressed all of the issues I raised, and without minimizing any of my concerns.
A month or so later, I had M&M back to do a small job on a radiator leak that over the years had been a problem. The owner and an assistant showed up on time and tried several ways to fix the problem without my having to buy a new part needed in the end. All in all, more of the same excellent service that I am expecting now to be able to rely on into the future.
"(member name removed) ~ Thank you for your kind words and comments. We are happy that you are pleased with our services and quality of work. It has been a pleasure working with you and your wife through the entire process. We appreciate your business and look forward to our continued relationship. We will always do everything possible to merit the confidence you have shown in us. Have a wonderful Spring and Summer!"
"Thank you [Member name removed]. We are glad to hear that your situation worked out. Please feel free to give us a call should you need any further assistance."
We have used Mike several times now for general maintenance of our two furnaces and minor repair work but this was the first time he has done a major job. Every time Carol his wife has walked us through every step of making the appointment and giving us a approx. time. If things run late carol is always on the ball to let you know and handles it in a professional manner. Since we had such great success on minor jobs we went through with the new high efficiency furnace. Mike and his crew handled the job easily and were done promptly. I have used his name now to several family members and friends and they have had the great same service! Let me tell you for this area.........THAT IS NOT COMMON!.....Mike and Carol have me for a customer for life!
"[Member name removed]~ thank you for your kind words. We are very happy to hear that you are pleased! Thank you for giving us the opportunity to serve you as well as referring your friends and family. We will always do everything possible to merit the confidence you have shown in us. We look forward to working with you."
"Mr. [member name removed] ~ We are happy to hear that you are pleased! Thank you for giving us the opportunity to serve you. Carolyn and I, along with our staff, will always do everything possible to merit the confidence you have shown in us. We look forward to working with you in the future."
Licensing
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