Pams Cleaning

Pam Radick was hired as a housekeeper. As one of the lower cost options, her services at first seemed to be of reasonable value. However, you get what you pay for. We noticed that some areas were not thoroughly cleaned, but that was something we accepted initially. However, it appeared to get worse over time. When an independent housekeeper came in while Pam Radick was unavailable, they commented on how bad a job had been done. That's when we knew things were starting to go downhill. That wasn't the biggest issue. The biggest issue is that Pam Radick is UNTRUSTWORTHY. She has asked for double payment, and we have had to show her checks she already cashed to prove she was paid already. She apologized for her bad record keeping. Later on, she claimed to have done work for which there was no record of her entry into the building - all entries are to be logged; any other entry would not have been appropriate or permitted as she had been notified and apprised of. We gave her the benefit of the doubt and paid her anyway. Not long after, she started claiming she had not been paid. Again, we had bank records showing she had already been paid. Clearly her memory is not good and her record keeping is even more concerning. The last straw was when she refused to refund us back a balance owed after we prepaid her for work to be done - and she did not do that work. We even gave her painstaking accounting and documentation of each time she had gone in to our home according to the condominium entry logs PLUS giving her credit for times she claimed to have gone in without logging in - nevermind the inappropriateness of this. Even after all that documentation was given and it was proved that she owed us a refund, she still REFUSED to give that money back. We are no longer working with this woman who STEALS from her CLIENTS. (All of the above, by the way, can be proven as we have proof in writing.)