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66 years of trusted experience
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Reviews
2.67 Reviews
Showing 1-7 of 7 reviews
jayne L.
06/2022
propane sales
 + -1 moreJerked me around on appointments. Never came through. Local Stroudsburg PA employees not nice to deal with.
Description of Work: Gas tanks & delivery
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linda W.
01/2021
propane sales
 + -1 moreNever came. 5 calls! On the delivery list never came! Not on list! Put on list! Not coming! Not on list! On list since dec 15. On recurring deliveries! Wanted to talk to supervisor. Hung up on. Still no propane for heating and oven. Read about 20/30 complaints about no delivery . Taking plenty of $. Deposits and auto payments
Description of Work: Delivery of propane
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ALEXANDER A.
05/2017
propane sales
 + -1 moreThe process of coordinating between furnace installer went very smooth
Description of Work: New furnace needed to be connected to new propane tanks by running piping.
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Yes, I recommend this pro
$500
Amy H.
12/2015
propane sales
 + -1 moreWe bought a house in Hemlock Farms in October and have been trying to get gas delivered from Amerigas ever since. We were told because it was a new account (since it changed owners) they had to inspect. They inspected on Nov 13 and it passed. That very day we ordered gas. They said "in two weeks" and we said "OK sure." Two weeks pass, no gas. Ever since then we have been constantly calling, using the web site, emailing, etc, -- over 7 phone calls and 6 emails and still they will not deliver gas. They keep saying it's scheduled. They said it'll be "two weeks." After being told "two weeks" three times I said NO. We're using our gas and it's going down. So I reached a woman at corporate named Candy, and she said we'd get a delivery on Dec 18, and sorry for the issue and they're investigating what happened. Well it's Dec 23 now. Do you think we got gas for Christmas? Nope. So it's been nearly two months and we're unable to get gas delivered. Avoid at literally ANY cost. Delivering gas is literally the ONLY thing Amerigas offers as a service -- and they can't even do that.
Description of Work: Lied.
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$500
Robert L.
11/2013
propane sales
 + -1 moreAmerigas is a good company. But they have two policies I don't like. First, if they own your tank, you will pay much more than the market rate for propane. Second, if you are a renter, they will charge you a $500 deposit which they hold forever--or until you discontinue the service. I can see a one or two year deposit to establish a payment record (without interest). After that, this policy is exploitative.
Description of Work: .
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$500
Michael S.
11/2013
propane sales
 + -1 moreDO NOT USE THEM
Description of Work: This Amerigas office here in Stroudsburg PA is the worst customer service ever. Everytime you call unless its in the morning, you get an answering machine, even if you leave a message they don't call you back. The prices are far above other companies in the area, for example they quoted us $2.51 per gal "As the special community price" we went to another company and the first fill up is $1.49 a gal and then for one year it will be $1.83 per gal, finally even if you don't have a contract with this other company their highest price is $2.18, so Amerigas with their horrible service is a full $1 per gallon over competitors. This is a horrible company price wise and customer service wise, do not use them.
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Mark W.
10/2012
propane sales
 + -1 moreI haven't had any issues with them. They always seem to be here when it's needed. There is always propane in the tank. They deal with the scheduling. I just pay them to keep the tank full. I will continue to use them in the future.
Description of Work: I use Amerigas for propane sales and services. Mainly, they come here. We use propane for heating. They probably came by in the Spring to see if it was full.
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Yes, I recommend this pro
$100
Contact information
1495 Rockdale Rd, Stroudsburg, PA 18360
www.amerigas.com/find-amerigas-propane-locations/Licensing
State Contractor License Requirements
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Service Categories
Propane Sales Services
FAQ
AmeriGas is currently rated 2.6 overall out of 5.
No, AmeriGas does not offer free project estimates.
No, AmeriGas does not offer eco-friendly accreditations.
No, AmeriGas does not offer a senior discount.
No, AmeriGas does not offer emergency services.
No, AmeriGas does not offer warranties.
AmeriGas offers the following services: Propane sales.
Contact information
1495 Rockdale Rd, Stroudsburg, PA 18360
www.amerigas.com/find-amerigas-propane-locations/