Dry Tech Systems Of PA

I hired Drytech Systems of PA to clean our carpets, 2 chairs and a sofa. The person showed up one half our late. It took him 6.5 hours to clean the furniture, 4 med/small rooms, aprox. 10 foot hall way and one set of carpeted stairs. We had ALL of the furniture etc. ready and out of the way for him, so he did not even have to move ANYTHING. We've been in our house for 6 years and have had numerous businesses clean our carpets and they were ALWAYS done within 2 to 2.5 hours. The furniture should have only taken aprox. one half hour. This person was very slow and stopped aprox. 10-12 times (not exaggerating) to talk on his cell phone. I told him to dump the dirty water IN the pipe for our sewer line and he dumped it BESIDE the pipe in the grass (we had also placed new grass seed there) Their ad in our local coupon advertising insert stated that "your carpets dry within 1-2 hours". He finally got finished at 4:00 PM (started at 9:30 AM), and when we sat down to relax at 8:00 PM the carpets were still very damp, NOT dry enough to walk on. This is "Bait and Trap" and FALSE ADVERTISING. The furniture was too wet to sit on. Also he asked to use OUR aluminum foil for under the feet of the furniture, seeming too cheap to even bring their own foil or plastic. The carpets are clean, but it took a large chunk of the day to get this accomplished. My wife and I had places we had to be together and did NOT get to go to all of them because we had to wait for him to get finished. Even though the person is bonded we are still not comfortable leaving a stranger in our home alone. This is all valid and truthful information. Thank you, Donald P. Getz Sr.