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About us
Platinum Paperhanging is a full service Paperhanging & Painting contractor. We specialize in the sale and installation of all major & designer brands of wallpaper. Please view our website for further information!
Business highlights
Emergency services offered
22 years of experience
Services we offer
Wallpaper Sale & Installation; Interior Painting
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 9
Assorted photos uploaded by Platinum Paperhanging
Reviews
5.046 Reviews
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Filter reviews by service
Showing 1-25 of 46 reviews
Kelly L.
Jul 2021
They were great,
Ben O.
Nov 2019
Excellent, well done.
Kendall W.
Oct 2018
John and his team are very polite and efficient; working with Platinum Paperhanging was a wonderful experience from the time John came out to give a quote for the project. We had a nursery done with full wallpapering as well as new paint on trim and it is our new favorite room in the house. The work is meticulous and it looks absolutely wonderful! Would absolutely work with Platinum Paperhanging for projects in the future, and feel lucky to have found John & his team.
Response from Platinum Paperhanging
"Your kind review is so greatly appreciated!! Working with you was such a pleasure which always makes our job easier! Thank you again for your business and we hope to hear from you again in the future! We wish you and your family all the best!!"
Kim R.
Apr 2018
Wow! John is absolutely amazing! If you need wallpapering and painting done, don't even think about calling anyone else. John is a pro. And, Chrissy does a fantastic job of communication. We're thrilled with the work. We will definitely hire Platinum Paperhanging again.
Response from Platinum Paperhanging
"Thank you so very much for the great review; we greatly appreciate it! It was such a pleasure working with you, you made our job easy!! We wish you all the best and look forward to working with you again in the future!"
Steve S.
Apr 2018
Excellent work and professional. Would strongly recommend if you need wallpaper done.
Response from Platinum Paperhanging
"Good Morning [Member Name Removed], Thank you very much for the positive review; it is greatly appreciated! We hope to hear from you again in the future! All the best... ~Chrissy"
Marilyn B.
Jan 2017
Read above
Response from Platinum Paperhanging
"Thank you very much for your kind review! It was a complete pleasure to work with you!! We hope to hear from you again in the future. All our best in the new year..."
Tony S.
Dec 2016
Installed 500 sq ft of wallpaper. Installation was amazing. They did great work. Arrived on time, very clean with their own drop clothes, vacuumed. They did very precise, careful and thorough work. Sanded and spackled walls beforehand. Could not recommed more.
Response from Platinum Paperhanging
"Thank you very much for your kind words! It was a pleasure working in your home and hope to hear from you again in the future! All the best in the new year..."
Douglas S.
Mar 2016
Perfect! On time(5 minutes early), clean and finished a half hour early so he gave us $50 off. He also had me run to Home Depot for an out let cover/powerbox cover that we were not using, so he could wallpaper the cover and make everything look uniform. He even finished without using all of the rolls so we got to return so rolls too. I highly recommend.
Response from Platinum Paperhanging
"Thank you so much for your kind review! We greatly appreciate it and hope to work with you again in the future! Thank you again, happy Spring!"
Eric S.
Dec 2015
John and Matt arrived at the job site early. The company is responsive to communication/emails. Scheduling was prompt, as was an estimate.
We contacted Platinum to do wallpapering for a wall that had wood paneling. They provided us with an estimate for $500, which we agreed on. We sent pictures to John/Chrissy to let them know what the walls looked like. And, they agreed to take the job.
We had let them know that we did not want the wallpaper painted based on the reviews of other buyers who had purchased the same wallpaper (and indicated that the quality and color of the wallpaper worked well without needing paint). They pushed for it, but was fine with it in the end.
John and Matt came to the house. They first met with my husband. I arrived home shortly after (about 5 minutes). We discussed what needed to be done. The description of the job work request (as indicated on the invoice) included and QUOTE "All surfaces to be sanded, caulked, primed, spackled & glazed as needed."
There were edges along the wall that needed to be spackled to make the edges even. When John saw this, he was not proactive in offering suggestions on how to address the issue and I felt, seemed to undermine my comments. I felt his responses were very terse, to the point of rudeness. He then asked about the spaces between the panels and how that should be addressed. I replied that it should be caulked as was done by the previous owners (or spackled), and was a bit surprised at his question because as a professional wallpaper hanger and given the fact that I had provided up-close pictures of the paneling, he would know how to best address the spacing. That was the reason we hired them. The spacing between the panels was something that he was already aware of through our correspondence.
The straw that broke the camel's back was when he extended the same attitude in a conversation about areas where the wood panel wall met the ceiling and an adjacent wall. My understanding was that there are preparations that are included in hanging wall paper - hence their quote "All surfaces to be sanded, caulked, primed, spackled & glazed as needed" that was on the invoice estimate.
He said, "All I do is wall paper." I then communicated to him that perhaps they were not the best fit for this job and that I felt he was being rude. He acknowledged that his comments were sarcastic, and something about knowing that this was going to happen right when he arrived at our house. Not sure what he meant by that or how he "knew."
The room where we needed wallpaper to be hung was cold because our home has three levels of zone heating. We didn't use the upstairs level/room where the wallpaper needed to be hung and thus had only turned on the heating on the main floor. We did not realize that the room needed to be warmed up for wallpaper. Had we known or was informed beforehand, we would have made sure to turn on the heating. When John mentioned that it needed to be warm, we promptly turned on the heating.
All in all, what turned us off was his lack of professionalism in his terse comments. I am glad to have made the gut decision to NOT go forward with Platinum. It didn't seem to be a fit for either side.
We contacted Platinum to do wallpapering for a wall that had wood paneling. They provided us with an estimate for $500, which we agreed on. We sent pictures to John/Chrissy to let them know what the walls looked like. And, they agreed to take the job.
We had let them know that we did not want the wallpaper painted based on the reviews of other buyers who had purchased the same wallpaper (and indicated that the quality and color of the wallpaper worked well without needing paint). They pushed for it, but was fine with it in the end.
John and Matt came to the house. They first met with my husband. I arrived home shortly after (about 5 minutes). We discussed what needed to be done. The description of the job work request (as indicated on the invoice) included and QUOTE "All surfaces to be sanded, caulked, primed, spackled & glazed as needed."
There were edges along the wall that needed to be spackled to make the edges even. When John saw this, he was not proactive in offering suggestions on how to address the issue and I felt, seemed to undermine my comments. I felt his responses were very terse, to the point of rudeness. He then asked about the spaces between the panels and how that should be addressed. I replied that it should be caulked as was done by the previous owners (or spackled), and was a bit surprised at his question because as a professional wallpaper hanger and given the fact that I had provided up-close pictures of the paneling, he would know how to best address the spacing. That was the reason we hired them. The spacing between the panels was something that he was already aware of through our correspondence.
The straw that broke the camel's back was when he extended the same attitude in a conversation about areas where the wood panel wall met the ceiling and an adjacent wall. My understanding was that there are preparations that are included in hanging wall paper - hence their quote "All surfaces to be sanded, caulked, primed, spackled & glazed as needed" that was on the invoice estimate.
He said, "All I do is wall paper." I then communicated to him that perhaps they were not the best fit for this job and that I felt he was being rude. He acknowledged that his comments were sarcastic, and something about knowing that this was going to happen right when he arrived at our house. Not sure what he meant by that or how he "knew."
The room where we needed wallpaper to be hung was cold because our home has three levels of zone heating. We didn't use the upstairs level/room where the wallpaper needed to be hung and thus had only turned on the heating on the main floor. We did not realize that the room needed to be warmed up for wallpaper. Had we known or was informed beforehand, we would have made sure to turn on the heating. When John mentioned that it needed to be warm, we promptly turned on the heating.
All in all, what turned us off was his lack of professionalism in his terse comments. I am glad to have made the gut decision to NOT go forward with Platinum. It didn't seem to be a fit for either side.
Response from Platinum Paperhanging
"It's very unfortunate that you did not experience what thousands of our other clients through out the years have! We have built our company on professionalism, craftsmanship and integrity and beings that this is our vey first negative review ever, we feel we have upheld just that! We took your job via email, without physically seeing the space. We moved things around to be able to accommodate your rushed timeframe before the holidays; able to do so as that it was to be just an accent wall to be hung. We arrived as scheduled to an interior bedroom that was 43 degrees! We were then expected to fix ceiling and adjacent wall issues that were not discussed prior or agreed upon for this scope of work. We would have been more then happy to correct existing issues had we been told about them, thus a lotting more time for your job. We offered our professional opinion of over 20 years when confronted with several questions, yet the trust from the homeowner was just not there. Unfortunately, not all contractors and homeowners make a good fit but we wish you all the best!"
Carol K.
Nov 2015
unknown
Response from Platinum Paperhanging
"Thank you so much for the review; we greatly appreciate the kind words! It is always a pleasure working with you and hope to hear from you again in the future! All the best to you and your family!"
Nancy B.
Jul 2015
.
Response from Platinum Paperhanging
"Thank you very much for the positive review! We are glad that you are pleased with the work you received and hope to hear from you again in the future! Enjoy your summer!"
Mary V.
Jun 2015
Excellent, John was prompt. very neat, and the wallpaper looks amazing. He removed the old paper, prepped the walls and installed the new imported hand painted wallpaper in 2 days. Visitors think I had my hall walls professionally painted- it is beautiful.
John & Chrissy were great to work with, very professional and responsive.
Response from Platinum Paperhanging
"Thank you so much for your kind review, we greatly appreciate it! We are so glad that you are pleased with the work completed; it was a pleasure working with you! We hope to hear from you again in the future! Happy summer...."
Ed H.
May 2015
Excellent work. Done quickly and professionally.
Response from Platinum Paperhanging
"Thank you very much for the positive review, we greatly appreciate it! It was a pleasure working with you and hope to hear from you again in the future!"
Alun H.
Apr 2015
great.
responsive
good price
professional
responsive
good price
professional
Response from Platinum Paperhanging
"Thank you very much for your positive comments; we greatly appreciate it! It was a pleasure working with you and hope to hear from you again in the future! Happy Spring!"
Christine M.
Mar 2015
Platinum Paperhanging was excellent! Clean, neat, courteous and truly experts in the art of Paperhanging. I couldn't be happier with the results.
Response from Platinum Paperhanging
"Thank you so much for your kind review; we greatly appreciate it! We are so glad that you were pleased with the results! It was a pleasure working with you and hope to hear from you again in the future! All the best..."
Marian P.
Jan 2015
John is the most professional businessman we have ever had. Prompt, Neat and Clean in his personal appearance and work habits as well.
Response from Platinum Paperhanging
"Thank you so much for your thoughtful review, we greatly appreciate it! We are glad that you had a positive experience and it was a pleasure working with you! We wish you well and hope to hear from you in the future!"
Lisa R.
Jan 2015
I had two bathrooms wallpapered and I am very pleased with the results. They were incredibly responsive via email and a pleasure to work with. I am thrilled with the results.
Response from Platinum Paperhanging
"Thank you for the kind review! We are very glad that you are pleased with your rooms! All the best in the new year and hope to hear from you in the future!"
DIANA K.
Jan 2015
Service was professional, on time and friendly. I would easily ask this company to do work in my home again if needed.
Response from Platinum Paperhanging
"Thank you very much for the nice review; we greatly appreciate your business! It was a pleasure working with you and wish you and your family the best!"
J M.
Jan 2015
John Clift was excellent. The paint touch up around the window blended perfectly with the paint that was already on the wall.
His wallpapering skills are exquisite!! In addition to papering the walls and matching the pattern precisely, he placed the pattern in exactly the right place on the wall. Then, he did an excellent job of covering the wall outlet covers. Most amazingly, he papered the heat vent cover so that every little strip of metal fin was covered precisely to blend in with the surrounding wallpaper, while not covering the vent openings in the cover. It blends right into the surrounding wall.
I provided the wallpaper so the price includes only paint and labor.
I plan to call on him again when I Need another paint or wallpaper job.
His wallpapering skills are exquisite!! In addition to papering the walls and matching the pattern precisely, he placed the pattern in exactly the right place on the wall. Then, he did an excellent job of covering the wall outlet covers. Most amazingly, he papered the heat vent cover so that every little strip of metal fin was covered precisely to blend in with the surrounding wallpaper, while not covering the vent openings in the cover. It blends right into the surrounding wall.
I provided the wallpaper so the price includes only paint and labor.
I plan to call on him again when I Need another paint or wallpaper job.
Response from Platinum Paperhanging
"Thank you so very much for the kind words! It was a pleasure to work with you and am so glad you are happy with the outcome! John sure is very meticulous and a master of his art, haha! I wish you and your family well and hope to hear from you in the future!"
Karen V.
Dec 2014
The plaster and lathe walls and ceiling of my c.1845 house could not have been in worse condition. The result, however, is amazing.
After a convenient and prompt estimate of the job, we scheduled the project. John worked diligently and masterfully to create the astonishing transformation. He was consistently on time, courteous and always left the jobsite very clean. The extra work he did just because he is an exceptional professional added significant value to an already high quality job.
The entire process was extremely pleasant. Chrissy, too, was a delight, working to suit my schedule, sending samples, answering questions and keeping me continually updated.
The following month (March) I engaged John to do a smaller, but almost as challenging, project. Perfection.
I would unconditionally recommend Platinum Paperhanging.
Response from Platinum Paperhanging
"Thank you so very much for the kind words! It was a real pleasure working with you and wish you well!! We hope the New Year brings you good health and happiness!"
Maureen M.
Nov 2014
Great!! They arrived on time (during morning rush hour traffic) and got right to work. Took 2 installers about 3 hours to complete the job. Extremely happy with the results! Would use this company again for sure. Very professional and friendly. All correspondence leading up to job was quick and professional- some of my emails were answered at 10 pm, exceeds expectations. Highly recommend!
Response from Platinum Paperhanging
"Thank you very much for the positive review; it's been a pleasure working with you! We hope you enjoy your paper for many many years! Please keep us in mind for any future projects! All our best!!"
Raymond H.
Jul 2014
John and his associates (Chrissy for online questions and scheduling, Matt with the actual paperhanging) were very professional and provided a fantastic finished product. I contacted them for an estimate and heard back the next morning. Chrissy was especially helpful on the back-end of the process, always getting back to my emails promptly. When I realized I needed more wallpaper, they were very flexible in keeping the originally scheduled date after the rest of the product arrived. John and Matt arrived within the provided time frame and completed the job in about 2.5 hours (they had allotted 3-4 just in case). They were nice to be around, complimented my choice of wallpaper, and even answered a couple questions I had about the trim. I would absolutely recommend them to anyone in their service area and beyond. Forgot to mention that their website was easy to navigate and had fantastic photos in a gallery of their work.
Response from Platinum Paperhanging
"Thank you so much for the positive review; we greatly appreciate it! It was a pleasure working with you and hope to hear from you again for any future projects! I hope you enjoy the rest of your summer!"
Karen P.
Jun 2014
unknown
Response from Platinum Paperhanging
"Thank you very much for your positive review; we greatly appreciate it! It was a pleasure working with you and hope to hear from you again in the future! Have a wonderful summer!!"
Neil W.
Mar 2014
John & Brian did amazing job. It's so hard today to find skilled tradesmen. Platinum is beyond skilled, they have clearly mastered their trade & all aspects leading up to my job. Their estimate was a little higher than others i received, but i have no regrets.
Response from Platinum Paperhanging
"Thank you so very much for your kind review! It is appreciated to be recognized for our skill and hard work! We hope you enjoy your room for many many years and hope to hear from you again in the future! All the best..."
Philip D.
Jan 2014
His wife?s phone-call etiquette was delightful and helpful. John exceeded my expectations. He is professional, efficient, and
trustworthy. He left the house immaculate. The work was done well.
trustworthy. He left the house immaculate. The work was done well.
Response from Platinum Paperhanging
"We greatly appreciate your kind review! It was a pleasure working with you and hope to hear from you again in the future! All the best in the New Year...."
Licensing
Insured
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Platinum Paperhanging is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 8:00 AM - 6:00 PM
Platinum Paperhanging accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Platinum Paperhanging offers free project estimates.
Yes, Platinum Paperhanging offers eco-friendly accreditations.
No, Platinum Paperhanging does not offer a senior discount.
Yes, Platinum Paperhanging offers emergency services.
No, Platinum Paperhanging does not offer warranties.
Platinum Paperhanging offers the following services: Wallpaper Sale & Installation; Interior Painting