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Cyber Guardian Solutions

Computer Repair, Electronic Gadget Repair

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Jennifer A.
07/2017
1.0
computer repair, electronic repair
  + 0 more
HORRIBLE! The phone I bought needed "one more fix" and after I paid I waited for an hour but it wasn't ready. Finally had to leave, with the promise it would be ready the next day. They said they'd call, they never did, and when I called several times that day I was promised it was almost done. I finally complained and they said it was ready but I'd need to buy a part at my carrier's store. I was told the phone would be "ready to go" when I picked it up! I finally wanted my money back and they said no refunds, store credit only. Even though I never got my phone! I was forced to take the phone only to find it was broken! And the Wii is broken as well! I've been a regular customer, I've recommended them to friends, but not anymore. Now they won't return my calls to replace the broken items I bought, and they refuse to give me my money back. Looks like a BBB complaint and small claims court to either get what I paid for or get my money. Unbelievable!
Description of Work: I bought a refurbished iphone, a tv and a Wii console.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

John S.
12/2013
5.0
computer repair
  + -1 more
oJessie, the technician is an exceptionally well qualified man in this field. He served in our Armed Forces and was trained extensively in this field and has certifications in all requirements for the Cyber field. The business is a completely female "owned" organization administered by the owner Ms Danielle Barley and Patricia. Mr Barley (Jessie), the technician is also utilized by other companies to solve their computer problems. The repairs done on my computer system were done quickly within 24 hours and i then asked that he provide my computer with a "state of the art" security system that is used by industry and the US Government. This cost me a one time very reasonable fee of only $55.00. Since the repairs my computer is operating nearly twice as fast, and no longer is inundated with unwanted attacks. Mr Jessie Barley and his very customer friendly office staff (the owners) are exceptionally helpful and strive to ensure that YOU, the customer has a good feeling about what is being done and the money you pay is not being wasted. I have used other sources over the years and can honestly say this is the only place I would ever take my computer or purchase products needed for it's upkeep. I highly recommend anyone needing to fix or upgrade your computer to visit the shop and speak with the owners and Jessie, then I am sure you will make the decision that I am ecstatic that I chose.
Description of Work: For the amount of $50.00 my computer was diagnosed, all problems were identified and professional advice was provided as to how I could keep my computer safe from virus and Mal-ware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    100 Glenview Road Glenview Shopping Center, Spring Grove, PA 17362

    www.cyberguardiansolutions.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair

    FAQ

    Cyber Guardian Solutions is currently rated 3 overall out of 5.
    No, Cyber Guardian Solutions does not offer free project estimates.
    No, Cyber Guardian Solutions does not offer eco-friendly accreditations.
    No, Cyber Guardian Solutions does not offer a senior discount.
    No, Cyber Guardian Solutions does not offer emergency services.
    No, Cyber Guardian Solutions does not offer warranties.

    Contact information

    100 Glenview Road Glenview Shopping Center, Spring Grove, PA 17362

    www.cyberguardiansolutions.com