R & M Recklau Garage Doors

Service provider arrived an hour after my call to them. He was courteous and professional; completed job in a timely manner--about an hour. Price was reasonable--less than quote I received over phone from a competitor.

Great, Rick was very responsive and showed up the following day to fix the door.

Excellent experience. Very professional. Didn't try to upsell me on a new garage, but instead repaired and replaced worn garage door springs and cables. Now, everything works again.

great, took care of the problem without incident

So three hours ago I didn't even know I had a problem then bingo the chain popped off of my electric garage door opener. Since it was almost noon on a Saturday in the summer if figured my chances of getting it fixed or replaced today were slim and none. I looked online to see if we could take care of it ourselves but since it was a Stanley and over 35 years old it seemed a better bet to just bite the bullet and replace it. I called a nearby company I saw on Angie's list that was supposedly open until 1 PM but had to leave a voicemail. I also emailed them but didn't get any response. Time was ticking so I decided to try R & M Recklau when I saw that their reviews were all "A"s. Mr. Recklau answered the phone, so far so good, and I explained the situation. He agreed that any fix for the current device would only be a temporary one so I asked if he could possibly put in a brand new one TODAY. He said sure and that he'd be here in half an hour. He came right out and went straight to work. He was very professional and easy to deal with. In practically no time we now have a brand new device with a kepad and two remotes. I am beyond pleased I'm thrilled. I have to mention that the heat index here today is over 100 degrees so the conditions he worked under were not ideal but he never once commented or complained. I will certainly recommend Mr. Recklau to family, friends and neighbors and will undoubtedly use him again if we ever have the need.

I made the mistake of replacing batteries in my remote and attempted to use it (while outside of garage) before re-programming the remote.  I was locked out of my garage with no key (new owner of home), keyless entry failed, and remote wasn't working.  
I called 8:30 this evening (Thursday).  He answered.  I explained the problem.  He was here 10-minutes later.
He replaced the lock (I now have a key), he re-programmed my remote.  I am now good to go.  He was great.  I will definitely reach out to him when it's time to replace the garage opener.

see above.

He was very nice and very professional.  He had quoted me a price when I first called thinking he knew what was broken, but since it was a minor job (but not to me!!) he lowered the quote.  He came the same day I called after I had tried to reach several other repairmen on Angie's List that were not working because of the holiday, which I really appreciated.  I will recommend him to all my neighbors.

He called back within an appropriate amount of time. He was very prompt and when I explained what the issue was, he was out to my home on the same day. He actually had just finished another job and immediately came to me. He fixed the garage door so that we could close it again. Within a couple of weeks it broke again. I called him and we both laughed about it because I knew it was a different problem and he was very relieved. Again he came right out and repaired it. He gave me a new type of rollers that would not pop off of the railing. In the meantime, I replaced the motor on my garage door. I thought that would do it but now unfortunately something has gone wrong with the door opener. He is very personable. He was the kind of person who made me feel like my garage door was the only one in the world that broke. I felt like he really cared.