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Rich's Rugs
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,
About us
My name is Rich. With more than 29 years of experience in the residential and commercial flooring industry, we provide quality products and workmanship for the residential or commercial markets. We are licensed and fully insured professionals that take our jobs very seriously. Whether you are a homeowner, a business owner, or an architect working on a big commercial or small residential project, we will meet you at the site of installation and determine the best flooring for your exact needs. Our goal is 100% customer satisfaction. We take pride in our work and continuously attend workshops and seminars to keep up to date on the latest and greatest flooring products, installation methods, and refinishing techniques.
Business highlights
Emergency services offered
32 years of experience
Services we offer
LVT flooring installation, VCT flooring installation, carpet installation, repairs, tile installation, vinyl plank installation, wood flooring installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0379 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 99% | ||
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Filter reviews by service
Showing 1-25 of 379 reviews
Rita R.
Sep 2025
Carpet - Install
Rich is so great at what he does! We needed to have a rug runner installed over our main stairs and Rich was amazing. We underestimated how much we needed that he was so creative and patient and somehow just made it work! We're so extremely grateful for his professionalism and his skills! Highly recommend his work! Do not hesitate to, he is the guy you want to do the job!!! Thank you, Rich!!! 🙏👍
Ulrike B.
Mar 2024
I needed a small project done, just a single staircase carpeted. Not the kind of job most places make a priority but Rich was prompt, efficient and happily worked with us to get the job done. The price was very reasonable and we couldn't be happier with the end result. I would definitely recommend this business.
Response from Rich's Rugs
"I really appreciate your review andof course the job. Thank you for the generous tip have a blessed day"
Yvonne A.
Apr 2023
It was a pleasure doing business with Rich! He did a fantastic job replacing the floors in my daughter's room and our basement. The floors look amazing! He gave us a fair price and did great work. We will definitely use Rich's Rugs in the future and recommend him to everyone. Thanks Rich!!
Tommy H.
Dec 2022
We wish Rich did more than just rugs, we would hire him for everything. He is very attentive; he listened to what we wanted and recommended a carpet that exactly fit our needs. He answered calls right away, coordinated getting the materials as soon as we chose them, and was prompt with all appointments. He also took a lot of time to educate us on different types of carpeting and how installation works. On the day of the install he and his team showed up right on time and worked really hard; they were all friendly and professional, finished faster than expected, and were conscientious about cleanup. We had just painted our walls and woodwork, and they were very careful about not leaving marks. The results are excellent. We highly recommend Rich: he's a great guy, very knowledgeable, and passionate about doing great work.
Response from Rich's Rugs
"You guys were great to wort with THANKS FOR WALKING ON RICH’S RUGS!!!"
Donna T.
Oct 2022
Awesome job!! Looks so good. Very knowledgeable explained the carpet differences and which one he thought was best. This was a difficult job and it was done with no problem. There was something with our closet we couldn’t fix and he came back to fix it after he left.
Response from Rich's Rugs
"So grateful and I know you will love your carpet for many years. THANKS FOR WALKING ON RICH’S RUGS"
Eric S.
Dec 2021
Rich was amazing. He was the only person that came out to give us a quote who genuinely cared that the work was going to be done right. He pointed out several areas of potential problem like dips and unlevel areas in the floor and how he would address them. Rich gave us several options and helped us pick the perfect one that would best fit our budget without any pressure or sales tactics. He was able to come out very quickly to install the carpet and did a thorough and professional job. I 100% will hire him again in the future for other installations, and I highly recommend you do the same.
Response from Rich's Rugs
"Thank you very much. I really appreciate you. I know your carpet will be beautiful and hold up to whatever your new edition to the family will bring. GODBLESS and “THANKS FOR WALKING ON RICHS RUGS ”"
Matthew W.
Dec 2021
Awesome. Great workers. Very nice job
Response from Rich's Rugs
"I really appreciate your review. This service hasn’t worked for me for a couple of years now. I need everything I can get. Thanks"
David H.
Sep 2021
I was very pleased with the carpet installation by Rich’s Rugs. Rich came over and showed us samples and options and also looked at some of the repair work needed on our existing carpet. Rich is also the one doing the installing and repair so no worries about something getting lost in translation. He is a very positive guy and did what was needed to make us happy. His helper Eli is also a great guy the the two work great together make a great team.
Response from Rich's Rugs
"Thanks I really appreciate you. I’ve been very very slow with Angie’s list and I lost 90 % of my business since the new Angi I’m hoping this review will allow other customers to know I’m still providing an A plus rating. With the product and the installation I know you will get many years of happiness. “THANKS FOR WALKING ON RICHS RUGS”"
STEPHEN S.
May 2021
Rich was a pleasure to work with. He promptly set up an appointment to meet us in our home to review the work, show samples and give an estimate. We moved the project up 2 months from the end of July and he was able to schedule us quickly within his upcoming projects. He and Eli came in, moved the items we were unable to and did a great job- quick, professional. He left our old rugs cut down and bundled in our garage for later pickup by our township and the workplaces was left clean, items placed back in position. We are going to use Rich for some small future projects on our steps and front door entry area- a mix of carpeting and some flooring type TBD...maybe the downstairs powder room.. yes he does other flooring as well as rugs. We are very pleased!!!
Response from Rich's Rugs
"I really appreciate your review it really helps. I’m grateful for the generous tip and I will see you on your next project thanks again."
Robert F.
May 2021
Rich is a pleasure to do business with. Honest, fair pricing, and quality workmanship. I had Rich install new carpeting on my stairway and entire 2nd floor (4 bedrooms and hallway). He did the measurements and brought carpet samples for me to select from. Totally professional and detail oriented. I'm very pleased with the results, and highly recommend Rich's Rugs.
Response from Rich's Rugs
"I’m very grateful for you and your review. I appreciate all your help with the small items and your efforts getting your project ready for me. Thanks again!!!"
Elizabeth S.
Apr 2021
Excellent installation of our basement carpet back in November, and has been back twice to repair damage to our padding due to water, which the carpet has survived due to it's quality! The product is great, and the service is top notch. They work fast, are very reliable and do excellent work! Thank you Rich for all your help.
Response from Rich's Rugs
"I’m so happy you chose a quality product otherwise your misfortune of water would have resulted in having to buy new carpet. I appreciate your loyalty and I will see you on your next project. Thanks"
Eric S.
Mar 2021
Very helpful on the phone, quick appointment available, and prompt, courteous and excellent work performed to fix carpet ripples left by poor workmanship from a prior contractor. Would 100% hire again! Price extremely reasonable too.
Response from Rich's Rugs
"I really appreciate your time to provide a review to allow other members to know I still carry a high standard and I really appreciate the generous tip. I know that your carpet is professionally installed now and you will be able to get many more years out of your investment. Thanks again"
Rick L.
Jan 2021
Everything was done with great efficiency and at a great price. And Rich even added an extra bonus by carpeting my living room closet. It was not requested but much appreciated. My home was left clean with everything put back. Thank you Rich for a job well done!
Response from Rich's Rugs
"My pleasure and I appreciate the generous tip. THANKS FOR WALKING ON RICHS RUGS"
Donna Z.
Dec 2020
Awesome, we needed it done quickly and Rich got it done....
Response from Rich's Rugs
"Thanks"
Susan T.
Dec 2020
This is the second time we've worked with Rich -- and we would use him again! Rich is a great communicator -- he called soon after I contacted him, came to our house on a weekend (Sunday afternoon), helped us pick out carpet (and padding) for our family room and stairs/landing, and then came (with his brother-in-law & another installer) and installed the carpeting perfectly! He kept in contact throughout the process (texting and calling) -- and he made sure we had our new carpet in time for the holidays. Rich, his brother-in-law and friend (Eli) worked hard, were kind and polite, and cleaned everything up before they left. There were no surprises -- and the cost was very fair.
Response from Rich's Rugs
"I really appreciate you and I’m so grateful for the generous tip. Thanks for everything and have a blessed holiday."
Urszula P.
Dec 2020
Rich from Riche’s Rugs did a fantastic job with my stair runner. He Is very responsive, reliable and professional. He was meticulous and asked me a lot of detailed questions/options to make sure the runner looked just the way I wanted. I’ll definitely use Rich again.
Response from Rich's Rugs
"Thank you very much. It’s beautiful I’ll see you on your next project"
John M.
Nov 2020
Great! Professional service, friendly guy. Very helpful in getting the work done and good advice for future cleaning and care of the carpet. Very responsive! We were anxious to get this done, and Rich was there when he said he would be, ready to work.
Response from Rich's Rugs
"Thanks for the job and review. I appreciate you and your time."
Rose W.
Nov 2020
Rich did an excellent job repairing my carpet. He is an expert at his craft and I would highly recommend him and use him again. Thank you Rich!
Response from Rich's Rugs
"I am truly grateful and I appreciate you and your review thanks"
Joseph M.
Oct 2020
Excellent! Richard from Rich's Rugs installed carpeting in one bedroom. Even though it's considered a small job, he did it with so much enthusiasm and did an great job. Within a period of 48-hours or less after posting a request via Angie's list, Richard returned our call, measured, and installed the carpeting. Richard is honest and knows his business well. In addition, he informed me of what he was doing during the process. Seams were necessary due to the design of the room which are considered to be a royal pain to do, however, Richard did such an excellent job, you would never know seams were required. I will highly recommend him to family and friends. We plan to have Richard do additional installations for us.
Response from Rich's Rugs
"I really appreciate your time to write this review it really helps support my family and allows other people to recognize I’m gonna give an A+ effort on their project also. “THANKS FOR WALKING ON RICH’S RUGS “"
Ashley W.
Sep 2020
Very professional and personable. Did a great job fixing low quality renters carpet
Response from Rich's Rugs
"I appreciate you and I’m grateful for the review. Thanks"
Diane W.
Aug 2020
Works was done quickly and efficiently! He was on time and professional. I plan to hire him again to install new carpet next year.
Response from Rich's Rugs
"Thanks for your review. It was my pleasure and I will see you when you’re ready for new carpet."
Louise P.
Jun 2020
Excellent.
Response from Rich's Rugs
"Thank you very much for this review. I’ve been out of work due to this pandemic and this will help me and my customers. I’m grateful for everything"
Phil M.
Apr 2020
Rich is very responsive and professional. He is easy to work with and shared a lot of insight and information that made this a stress free project. I would absolutely hire Rich's Rugs again in the future.
Response from Rich's Rugs
"I really appreciate the work and your time to review."
James K.
Feb 2020
Rich was great! He and his crew were very professional from start to finish! Rich explained everything concerning the carpet and wood look vinyl flooring installation. Rich texted us the night before the date of installation and told us he would be at our house at 8:00. He showed up early and went over everything that he would complete that day. They moved all of the heavy items for us. He and his crew cleaned up during the entire process. I can not say enough about Rich and his crew. I told Rich and his crew we would call again for any other carpet needs for our house. We will also tell family and friends that Rich's Rugs is the best! Jim and Noreen
Response from Rich's Rugs
"I really appreciate the time for your review. Life is busy for everyone and I’m very grateful. Thanks for everything and I’ll see you on your next flooring project. “THANKS FOR WALKING ON RICHS RUGS”"
MICHAEL S.
Jan 2020
Rich was awesome from start to finish. We needed to put my grandmother’s house on the market quickly and the first floor needed new carpet. It was one week from the time I called Rich until the project was done. He gave me great information on our initial call, showed up early (that never happens!) for the quote and actually helped my wife with some manual labor at the house while doing his quote. Rich is very knowledgeable, listened to my feedback and got the job done on my quick timeline. He went above and beyond at every step. The carpet looks great. I would highly recommend him.
Response from Rich's Rugs
"Thank you very much for the review and the work. I hope your grandma is comfortable in her new house and I really appreciate everything."
Licensing
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FAQ
Rich's Rugs is currently rated 5.0 overall out of 5.
Rich's Rugs accepts the following forms of payment: CreditCard
Yes, Rich's Rugs offers free project estimates.
No, Rich's Rugs does not offer eco-friendly accreditations.
No, Rich's Rugs does not offer a senior discount.
Yes, Rich's Rugs offers emergency services.
No, Rich's Rugs does not offer warranties.