Kitchen Tune-Up

It was a great experience, from the initial consultation to the day of install. Everybody was friendly, professional, and very helpful. We are very satisfied with the outcome.

We met with Dave Pellegrini to discuss our kitchen remodeling options. He described the different cabinet services Kitchen Tune-Up provides, from a basic restorative "tune-up" to refacing to installation of new cabinets. We settled on the refacing option with us removing all the doors and drawer faces and painting the cabinets to match the new doors. By doing the painting ourselves, we were able to cut the cost significantly and spend a bit more on some other work we planned for the kitchen. Mr. Pellegrini worked with us and two other contractors (for wallpaper removal and counter top/back-splash installation) to coordinate all of the work we had planned so that it could be completed within three weeks. It was obvious from the beginning that this was a family business that took pride in providing outstanding service. Before finalizing the contract, Dave's wife came to the house and did extensive measuring while Dave showed us an awesome array of knobs and handles for the new doors and drawer faces. Mrs. Pellegrini also had a great suggestion for adding faux doors to the back and end of the demi-island cabinets. Two weeks before the cabinets were scheduled to arrive, Dave dropped of all the supplies we needed to paint the old cabinets to match the new materials. Since it had been very many years since we had painted (foam brushes--who knew?), we got a quick primer on the job ahead from Dave. We then waited until the counter tops and back-splash work was finished, then we double-primed followed by two-three coats of white paint (to get dark oak to look snow white) over three days, just in time for the installation. The installation itself was fabulous. Son Mike was head of a crew of two other installers (I'm not sure whether or how the other young men were related to the family, but they were a great team) who worked steadily over the course of much of the day to complete the work. When the work was done, Mike pointed out that one of the doors had a slight imperfection, so he was ordering a new one, and one of the "faux" doors was the wrong size, so he was ordering a replacement for that as well. He explained the reordering process in detail, so that I would be clear about all the steps (ordering, manufacturing, shipping, etc.) and why it would take about three weeks before the replacements would be available for installation. I felt like Mike did a great job of looking out for me--the customer--by pointing out the problems, coming up with solutions, and managing my expectations, all in the course of two minutes! Unless there is a remarkable problem with the two replacement doors--which I would report--I can say that we have been very pleased with the quality of the service and products that we purchased from Kitchen Tune-Up, and I would be happy to recommend them.

Kitchen Tune-Up has our highest recommendation. The price was the lowest we found, and they gave us just exactly what we wanted (new cabinet fronts). There was no "sales pitch" like we got with Sears -- just easy answers. They went above and beyond to create innovative solutions to our tricky problems, and seemed to enjoy doing so. When we noticed a small problem with the installation, the installer came back and fixed the problem right, NOT taking any shortcuts. These folks are very easy to like. A nice touch was that we got a note that a tree was being planted in our honor. I'm sure they will do the same for you. :-)

This was a very professional experience from getting an estimate to the completion of the job. Mr Pellegrini was extremely competent in presenting the proposal and explaining exactly what would be done and also very patient in showing the samples of the colors and the other materials. The appointments were punctual and pleasant and all of our questions were fully answered. The payment options were extremely fair and reasonable, and the time frame for doing the work was absolutely on the mark. The work crew ( 3 people) were punctual and professional and took extra care to keep the dust and noise at a most minimal level. The crew worked efficiently and certainly knew what they were doing. They cleaned up after each days work and did a great job on the final day cleanup. A special thanks to crew chief Mike, who is defintely an asset to the company.

I called them and they came out for measurements and an estimate. I was very pleased with them right then and there. They worked with me on color. You can't tell at all that the whole unit didn't come as one. They polished the existing cabinets as well. It took about 6 weeks to 2 months to receive the cabinets and I gave them a half of the deposit. They were installed all in one day. No problems.

They are professional and on time. A couple of doors were damaged and they admitted to it. Two of the doors were the wrong size and they reordered immediately. A couple were cracked and they replaced them with no questions asked.

EXTREMELY FRIENDLY HUSBAND AND WIFE TEAM. VERY NICE WORK. CAME BACK FOR A FREE TOUCHUP THAT WE REQUESTED.