Just Ask Steve Handyman Services

"Never got any communication from customer to know they had a problem! The only reason I know now is I got an email that someone posted a review. I promptly called customer to take a look to rectify the problem. I always stand behind my work!"

"Thanks [Member Name Removed] you are a pleasure to do work for. Thank you for your business!"

"Thanks {Member's name removed} I appreciate your continued business! Steve"

"I went to [Removed Member Name] house to assemble this very large bureau in a large box that her husband couldn't even carry upstairs. It took 2 strong men to carry this heavy piece up the stairs where [Removed Member Name] wanted it. I would like to give my side of the story. She said when I got there that her husband wanted no parts of putting this together It had about 300 pcs to be put together and it would probably take him 3-4 days and needed two people to put it together. It had lots of pins, wood dowels, ends, drawers etc...I told [Removed Member Name] it was 70.00 per hour and it would probably take at least 4 hours plus she neglected to say in her story that we also had to hang two heavy pictures on a wall. She asked if she should send the bureau back or not. I said that was up to her, but she said it would cost her a lot in freight. When I opened the boxes I showed her that the directions were lousy and some of the directions were missing. I also showed her some of the pcs were marked and a lot were not. She said try to do the best you can which I did. She said she was having a student come stay with her and she had a lot of stuff in the room. The only thing that was left and not complete, was a jewelry hang box and a mirror, which we couldn't get it all in the room and she wanted it centered. We both agreed that she would have to decide what was going to go where so it could fit in her room. She had a big treadmill in the middle with no place to put it. I think it is very unfair of a few select people to post unreasonable things after the fact when she knew upfront and agreed to have it done!!! To use the logic that the bureau only cost her 350.00 and then more to put it together is completely irrational. 4 hrs to put that together is very good considering the circumstances + the pictures. It has nothing to do with experience of the special brand you get. Everyone knows when you buy something that has a lot of pcs in takes a lot of time and that is why they don't want to do it themselves. I usually don’t write very long responses and I always try to go the extra mile to make sure everyone is happy. All I can say [Removed Member Name] is I’m sorry you were unhappy and I will be reaching out to you to talk. Thank you, Steve"

"Thank you for your business! I appreciate your kind words."

"Thank you I appreciate your business!"

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"Thank you again for your business and confidence. I really appreciate your kind words and you and your husband are a pleasure to do work for!"

"Thank You Very much I appreciate the work and your confidence in me to get the job done the way want it! You and your husband are a pleasure to work with. Spent time researching a paint that would work for you with no voc's and very low odor that still works well. Thank You, Steve"

"Thank You very much for your positive review. Glad you were happy the bathroom work and look forward to working with you and your husband in the future. You were a pleasure to deal with as a customer. Thank You Steve"