Gutter Doctor
About us
Clean Gutters are vital to your home's function and appearance. When seasons change, gutter cleaning, repair or installation becomes necessary. Rely on the Gutter Doctor for your Gutter Cleaning, Repairs, Replacement and Covers. With 30 years experience servicing all of Pennsylvania, New Jersey and Delaware, Gutter Doctor is committed to 100% customer satisfaction. Contact us for a free, no-obligation quote from our courteous, professional staff. We will accommodate your busy schedule and special requests. Additional phone - (610) 776-2000. Additional email - [email protected].
Business highlights
Services we offer
Repair, chimney cap, driveways & outdoor lights., foundation repair, gutter guards and cleaning, lighting, replacement and installation - siding, roofs, rotting wood
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 7% | ||
| 2% | ||
| 5% |
HIRE AT YOUR OWN RISK.
Did not properly measure the roof and their estimate was too low. Their mistake was discovered before work began, so they had to give a new estimate.
Cost of work doubled once they tore the shingles off the roof. Did not put tarps down to protect the attic and allowed shards of wood and nails to fall into the entire attic, into the vents, the gutters, and onto the second floor of my home. The foreman returned several times to clean up the debris in the attic, but a substantial amount remains and everytime I pull a box down from the attic there is dirt and debris and nails inside. Many of my possessions (such as a CD player and speakers) were damaged beyond repair.
Hammered one of the roof supports through the second floor ceiling. Numerous nail pops. They sent a painter two seperate times to repair the damage, but the painter would spackle and not paint, or fix one nail pop and not the one a few inches away from it.
Littered the yard and parking lot with debris, wood shards and nails. I made three complaints, and after each the foreman or owner came to the house but failed to fully clean up. The owner then accused me of planting nails in the yard. I hired another roofer to clean up. He cleaned up an entire full size trash can of roof debris in one hour.
I requested an itemized list of their materials and costs to give to my insurance company, and they were unable to provide it, and when they finally did, it was incomplete and incorrect. Ultimately, they were unable to account for how much they used in materials.
When I refused to make the final payment, the owner called me and threatened me and screamed at me for several minutes.
I hired a roofind inspector who concluded that the roof met neither the shingle manufacturer's standards nor was it up to acceptable roofing standards. Although the roof past inspection (inspection only being that the right plywood was used in the right area), the township inspector said the roof was very poorly constructed. There was substantial exposed plywood, shingles incorrectly laid and nailed, and missing plywood is other areas. There were places where you could see daylight through the roof.
The roof leaked horribly and caused substantial damage to the interior of my home. I had to hire another roofer to repair the damage.
Not completely sure but I assume it went well as I was not at home when the job was done. I called the company the previous day and I believe I spoke to Marc who scheduled the job the next day. He informed me that his company was highly rated by Angie's List to which I responded that I too am a subscriber of Angie's List and the main reason for calling. Upon learning this , he gave me a discount of 10%. This was nice since I did not ask for one.
As mentioned above, the job was done when nobody was at home. A couple of observations that the provider should be aware of. One of my bushes was trampled upon and there was some debris on the lawn that I had to clean up.
There was a follow-up call to let me know that the job was done. Again, this was nice.
"Our follow-up calls are not only to let customers know that the job has been done, but it also allows them the chance to express any concerns they may have had or ask questions. If you had mentioned to us that debris had been left behind, we would have had someone out there immediately to correct the problem. We are truly sorry for any inconvenience."
Licensing
State Contractor License Requirements
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