Gordon Hancock

Installed new garage man door not level or plumb; refused to fix. Never returned to finish retaining wall. Retaining wall contract called for versa-loc wall. Contractor used small blocks from Lowe's that do not interlock and are only for wall less than two feet. This wall is nearly six feet and is already failing; will need rebuilt. Charged price for plan then made modification to plan by removing a different wall. I had to pay for a new engineer drawing; then contractor added 10000.00 to "estimate" for building to plan. Drain pipes not installed straight, did not install drainage behind new retaining wall. Does not admit to mistakes or poor scheduling (the reason for the patch in new concrete garage floor shown? Contractor poured concrete ONE DAY BEFORE basement waterproofing company was scheduled - weeks in advance - to install white shield, which he knew would need foundation access and should be done before concrete installation. Was to install a metal framed door at rear exterior and from garage to basement. Installed big box store prehung door at rear, no metal frame. At basement, used flimsy aluminum frame instead of steel as specified. Contractor's one page "estimates" have no detail. Do not hire unless you want months of short or non-existent work days and a lot of arguments when errors / mistakes pointed out.