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Naugle Plumbing & Heating

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

We are a family owned and operated company since 1927, winning the Super Service Award in '13, '14, and '17. PLEASE CALL FOR THE QUICKEST RESPONSE TIME (verses emailing or using the Angie's List message center). Our staff is built from a family of highly educated individuals in the industry. We have provided professional service to Berks county and surrounding areas for almost a century and have built our reputation on customer satisfaction. Our full service company offers sales, installation, and service for your home. Take a look at our services offered, below, for a quick overview of everything we can assist you with. Our team is dedicated to providing you with quality residential plumbing and heating service. We work with more than 20 manufacturers to offer you quality heating and plumbing products., which will give you peace of mind that our products are known to last. Working with a variety of products and units allows our team to use the right system for your home. We will also update your bathroom at a price that won't break your bank account! Whether it's a small powder room or a complete bathroom remodel, you will love our dependable service and quality workmanship. (Keep in mind the additional DBAs - Walter F. Naugle & Sons Inc, Naugle Plumbing & Heating)

Business highlights

98 years of experience

Services we offer

Plumbing, bathroom remodeling, electric, heating, hot water heaters and conditioners, pumps & handyman.

Accepted Payment Methods

  • CreditCard
Reviews
5.036 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%
Showing 1-25 of 36 reviews
Joe S.
Mar 2020
5.0
Yes, I recommend this pro
Prompt, courteous service with great results! Nice neat and clean installation completed quickly and without delay.
Response from Naugle Plumbing & Heating
"Thank you Mr. [Member Name Removed]. Customer satisfaction is number one for us!"

Dave D.
Sep 2018
5.0
Yes, I recommend this pro
$900
It took three weeks to schedule for an estimate of cost and work to be performed due to Naugle Plumbings extremely busy schedule. After the estimate, work began at an agreed upon date and was completed in 3 hours. The plumbers were extremely professional and left the area clean. The final cost came in approximately 20% below estimate. I will recommend Naugle Plumbing to family and friends. I am extremely pleased with the service provided.
Response from Naugle Plumbing & Heating
"Thank you Mr. [Member Name Removed]. We appreciate your kind words."

William J.
Jun 2018
5.0
Yes, I recommend this pro
Completely satisfied - very professional, efficient, responsive
Response from Naugle Plumbing & Heating
"Thank you, Mr. [Member Name Removed]! Customer satisfaction is what we strive for!"

Barbara R.
Jun 2017
5.0
Yes, I recommend this pro
$100
Punctual, professional, competent.
Response from Naugle Plumbing & Heating
"Thank you, [Member Name Removed]. We strive to be the best in each category and we hope to do business with you again in the future!"

Barbara S.
Jun 2017
5.0
Yes, I recommend this pro
$350
They were very good and deserve a good rating. They are very nice to deal with. They would get an "A" for everything.
Response from Naugle Plumbing & Heating
"thank you for your confidence in us. We sincerely appreciate your business."

Christina M.
Apr 2017
5.0
Yes, I recommend this pro
They are a little pricey, but they know what they are doing.

Deborah L.
Feb 2017
5.0
Yes, I recommend this pro
Excellent work.
Response from Naugle Plumbing & Heating
"Thank you! We strive to perform the best work for our customers!"

Fred E.
Oct 2016
5.0
Yes, I recommend this pro
$79
It's all good!

Hazel B.
Aug 2016
5.0
Yes, I recommend this pro
unknown

ROBERT B.
May 2016
5.0
Yes, I recommend this pro
$1,100
unknown

Molly M.
May 2016
5.0
Yes, I recommend this pro
unknown

Grant A.
Dec 2015
5.0
$750
unknown

Jonathan S.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Maureen H.
Sep 2015
5.0
Yes, I recommend this pro
.

Hazel B.
Sep 2015
5.0
Yes, I recommend this pro
$114
unknown

SUSAN M.
Aug 2015
5.0
Yes, I recommend this pro
$680
unknown

Catherine R.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Christina M.
May 2015
5.0
Yes, I recommend this pro
$23,000
The radiators and several pipes in my home burst during the "Polar Vortex" in January 2014.  I had three contractors come to give estimates, and although W.F. Naugle and Sons' estimate was more than the other contractor (the third never got back to me), I told the insurance company that I wanted to work with them because Rich Naugle was the only contractor who calculated the BTUs needed for the radiators for each room, taking into consideration the location of the room, door opening sizes, and the square footage of all windows, and the direction each window was facing. I had done some research ahead of time and knew that this was necessary to get the correct size radiator. One can't just measure the depth, height, and width of an old radiator to get the correct size. The new radiators are much smaller, but put out the same BTUs.)  
     The insurance company balked at the price difference, but let me use Naugle after their adjuster walked through the house with Rich (the owner), who explained everything that had to be done, including why they couldn't use parts from (old) radiators to fix the radiators or just weld the broken pieces back on.
     I'm so glad the insurance company let me use Naugle. I wasn't living in the house at the time, just using it on weekends, with the intention of moving in when I retired in mid-2014.  So I had to trust the contractors to do what they needed to do without me watching over them all the time.  Naugle didn't disappoint -- they were very professional and it was obvious when I'd come up for a weekend that good progress was being made. The workmen were always, always, always polite, professional, and personable, and it was obvious they knew what they were doing and did it well. They also treated my house with respect and were very patient when answering my questions. I really cannot say enough good things about them.
     By the way, this really is a family-owned business - Rich is the son of the founder, and his son is one of the plumbers who worked on my house.These guys are really old-school when it comes to work ethics and knowing what they're doing.
     For more specifics, read on...
     The kitchen radiator that burst was a different type of radiator - it fit into a recess in the wall, but no one makes that type any more (it was impossible to clean behind it, as it was literally framed into the wall, so I'm glad they stopped making them!). But I didn't want the new radiator sticking out into the kitchen (it would have made it impossible to open a lower cabinet), so Rich called in the rep from the radiator manufacturer to consult on the best way to address the problem.  The radiator they ended up putting in that spot fits just perfectly into the space left by the old radiator. 
     Unfortunately, as they removed sections of the walls to get to the broken pipes, they found that the stack (main sewage pipe for the house) had cracked, and  -- and I really appreciate this -- they told the insurance adjuster that they felt that it was age, not freezing, that had cracked the stack (the house is 80+ years old). I think this is a great example of the ethical nature of this company.
     The stack (cast iron,about 6" in diameter, running from the second floor all the way to the basement) must have been incredibly difficult to remove, but they did it without making huge holes in the walls or damaging anything when they took it out. And speaking of holes, they were very careful not to make the holes in the walls any bigger than absolutely necessary, even tho' it made it more difficult for them to remove the busted pipes and risers.  
     And when they removed the old radiators, they didn't scratch the floors or ding the walls, even while bringing three of them down from the second floor. And trust me, these things are incredibly heavy and awkward. Notably, the other contractor who gave me an estimate said they would be as careful as possible when they removed the radiators, but said "it's inevitable that the floors will be scratched and dinged" and they wouldn't take responsibility for fixing them.  Mmmmm. 
     I was so pleased with (and frankly, amazed by) the work they did, I have recommended W.F. Naugle and Sons to my neighbors and friends, and even if the price is a bit higher than other contractors out there, if you want the job done right, it's definitely worth it to hire them.

Lee B.
Apr 2015
5.0
Yes, I recommend this pro
$76
unknown

David S.
Mar 2015
5.0
Yes, I recommend this pro
$125
Awesome service! Fit us in for next day service on non emergency problem. Tech very personable and knowledgable and fixed problem plus added slow sink issue which he also fixed while here. Highly recommended!

Catherine M.
Mar 2015
5.0
Yes, I recommend this pro
$700
We had an issue with a toilet that started running and wouldn't stop, complicated by a bad shut off valve.  Since we had wanted a ADA height toilet, we had Naugle replace the toilet as well as the shut off valve. The plumber provided clear guidance on our choices and his recommendations.
Since we had the plumber out, we had him replace the cartridge in our leaking bathroom sink.
He was able to get to us quickly, the plumber who came out was efficient, cleaned up after himself and was friendly with our very friendly golden retriever.



Cynthia W.
Feb 2015
5.0
Yes, I recommend this pro
It went very well.  he was very professional and punctual. He did a very good job and was very thorough. He even did more in my home than I originally scheduled him to do.

Roger K.
Sep 2014
5.0
Yes, I recommend this pro
$450
Naugle Plumbing was excellent to deal with. They install a new kitchen faucet in a timely matter and left the work area clean when they were finished. I was extremely pleased with their quality of work and the faucet. I Would have no hesitation using them in the future and would recommend them to my friends and family.

Deborah L.
Jul 2014
5.0
Yes, I recommend this pro
unknown

Francis S.
Apr 2014
5.0
Yes, I recommend this pro
$480
unknown
Showing 1-25 of 36

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Naugle Plumbing & Heating is currently rated 5.0 overall out of 5.

Naugle Plumbing & Heating accepts the following forms of payment: CreditCard

No, Naugle Plumbing & Heating does not offer free project estimates.

No, Naugle Plumbing & Heating does not offer eco-friendly accreditations.

No, Naugle Plumbing & Heating does not offer a senior discount.

No, Naugle Plumbing & Heating does not offer emergency services.

No, Naugle Plumbing & Heating does not offer warranties.