First appointment no one from company showed up. I called to reschedule. Set up a second appointment a few days later. Again, no one showed up. When I called the woman said the foreman had called the day of the first appt and whoever answered said they did not have an appointment. She claims someone else answered my phone and gave incorrect information. This is false. I gave my cell number and no one else answers it. Either the foreman never called or he called the wrong number. The woman then claimed she didn't no that he didn't come this morning for second appointment. I wasted two days waiting at home for them to show up. Very unprofessional!!! Hire someone else.
Description of Work: Asked to have two trees trimmed
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
NANCY J.
04/2019
5.0
tree service
 + -1 more
I can't say enough good about this company. They're one of the best contractors I've ever worked with. Its important to me that contractors are polite and friendly. I would recommend them to anyone I know. The quality of work is excellent.
Description of Work: They have removed big masses of trees and shrubs from around a house we're trying to renovate. Steve, the owner, is so polite, friendly, and nice. They also put in topsoil and seeded grass on top of the trees that were removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Penny F.
09/2017
5.0
tree service
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
WILLIAM E.
10/2014
5.0
tree service
 + -1 more
Steve came and gave me a quote and proceeded to promise me everything they would do. I have dealt with many different providers of services that make lots of promises, and never has one given me the service they promised. Well let me say Penn West NOT ONLY DELIVERED, BUT WENT BEYOND any expectations. All the guys were great and respectful and put in a hard days work. I would say don't even look elsewhere, go straight to PENN WEST!!!!
Description of Work: Removed trees from yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Gia H.
12/2013
5.0
tree service
 + -1 more
Removed my tree. Very professional and cleaned up was flawless. Worked well with my insurance company. Wonderful service
Description of Work: Removed my tree. Very professional and cleaned up was flawless. Worked well with my insurance company. Wonderful service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Maryann M.
05/2013
5.0
tree service
 + -1 more
I was impressed that the estimate appeared to be honest. They did not fluctuate in the amount and informed me that they would not ask for more money than what the first estimate was. They had insurance and the necessary equipment. They were here for a very short period of time approximately less than three hours to take out three large pine trees which were probably 60 feet tall. They do good work with up to date equipment.
Description of Work: I took possession of a property and used Penn West Tree Service to cut down three pine trees which were 60 feet tall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Lizette O.
10/2010
5.0
tree service
 + -1 more
They were fabulous. They showed up on time. They also did three neighbors at the same time. The rate was reasonable. They had their insurance documented. They had there crew. They cleaned up and it was at a reasonable cost. I will be using them again next year.
Description of Work: They took down two trees and two big bushes.
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Service Categories
Tree Service
FAQ
PENN WEST TREE SVC is currently rated 4.9 overall out of 5.
No, PENN WEST TREE SVC does not offer free project estimates.
No, PENN WEST TREE SVC does not offer eco-friendly accreditations.
No, PENN WEST TREE SVC does not offer a senior discount.
No, PENN WEST TREE SVC does not offer emergency services.
No, PENN WEST TREE SVC does not offer warranties.
PENN WEST TREE SVC offers the following services: tree company, sharpsville