TOTALLY EXHAUSTED CHIMNEY SWEEP

Brad arrived as scheduled. He confirmed that the chimney itself did not block the airflow directly. He then promptly determined that the flue was not positioned correctly. He toggled the flue a number of times to reset and started a fire to confirm that the smoke was correctly flowing upward. He answered my many questions and reassured me that the fireplace is now working properly.

very honest. very informative. did not charge for unnecessary work. I will highly recommend to friends

Well, as always.

Great job and information

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He answered the first time I called and was able to come to take a look at the fireplace within 24 hours.  He arrived on time.  He did a brief inspection of the fireplace, then offered some good advice on how to use and maintain it.  Exactly we needed.  He has been in the business a long time and seemed to be very knowledgeable.

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He is very knowledgeable and makes sure the work is done right. I would trust him with any chimney work; the guy really knows his stuff.

Brad came within about a week to do the cleaning.  He came on a day I was off work and was punctual.  He replaced the 2 chimney  caps and inspected the fireplace.  I was going to have it cleaned.  He took a look and said it did not need a cleaning and that it was fine.  This saved me some money.   He repaired some caulking in the firebrick and took care of the 2 caps.   He was clean and I was pleased with the services.  In a couple years when I will need a fireplace cleaning I will be calling Brad.

I first met Brad when I needed a second opinion on a chimney inspection I had performed prior to the sale of my house.  The hack who first inspected the chimney recommended $3000 in repairs, with a dire warning that my house would burn down if I looked at the fireplace wrong.  This after 12 years of substantial use of said fireplace.  Brad came out for the second opinion and explained in great detail how the first inspector was most interested in separating me from my money, and assured me that although not a perfect flu, it was in no danger of starting a fire.  And the house past inspection after the sale.  I have gone back to Totally Exhausted ever since.  I now have three fireplaces and when he inspects them he only does the work necessary, sweeping only those that need it.

Totally happy with Totally exhausted. I called Brad late at night and left a message. He called back soon thereafter. I wan't expecting that but it was a bit of an emergency so I was very glad he did. One of the properties I manage had a furnace go out it took the repair people I hired 4-5 to fix it (mostly waiting for certain parts). They finally told me the chimney needed to be looked at and he couldn't instal until it had been fixed. The tenants had already been without heat this whole time. I explained this to Brad and he went there that next morning and diagnosed and cleaned in no time. Finally got things figured out for the tenants. Definitely will be back for future chimney needs.

I called. They were about two weeks backed up. In about two weeks they called and said they would come out the next afternoon. I was lucky enough to have somebody available to meet them. Job was done. Cleaned up. I left him a blank check because he was not sure of the cost. If both were very dirty it may have cost more. He quoted me two prices. It turned out to be the lower of two. Just need to be patient this time or year because he is busy.

He did a great job inspecting both fireplaces - told us about how the one should have a second layer of brick; and how the other may have been closed because of downdrafts because the chimney worked fine and how we could fix the draft.

The service was quick, efficient and reasonably priced.    My only "complaint" is that I called to make an appointment and identified the desired date(s) I wished to have the service done.  They took a message and said they'd call me back with some dates that would work.  2 weeks went by and they called the afternoon before they proposed coming out.  Luckily I was planning on being home or it would not have worked.  This is the height of their busy season so I guess booking appts. can be a bit challenging during this time but they could probably be more efficient.... at least in my case.
They cleaned both flues without an issue and even opened a section in the back of my traditional fireplace to help with the drafting at no charge.
Smooth and plan to have them clean my chimneys again in 2 years. 

I had been bothered with chimney swifts nesting in my chimney this year.  After they had left for the season I called Totally Exhausted and arranged for them to install a cap.  They said initially it would be around two weeks before they came.  Because of weather conditions they called about a week later to see if I was available.  I was and they came that afternoon and did the work.  I felt a little bad for them because they worked in the pouring rain but they were fine with that.
They also spent some time talking to me about  the swifts are in terms of eating insects,  helping keeping the chimney clean, how they raise their young and other interesting information about them.  The elder sweep is quite the expert on them and has some good stories about chimney swifts.  It was all quite interesting.

It went fine.   A good job was done.

Went very well. Actually, I had requested chimney clearning along with cap installation since it had not been cleaned for a couple of years. After inspection it was determined that the chimney was in very good order and really didn't need to be cleaned this year. So that saved me some money.

See above

Very good experience. They were very knowledgeable and efficient. I had another estimate of $3500.00. for the same work only I was told all kinds of things were wrong with my chimney. Totally Exhausted is very honest and didn't try scare me into getting work done that wasn't necessary.

The work turned out well. They were very good. They showed up when they said they were going to. They did the work very quickly and neatly. I thought the price was fair.

We were completely satisfied with the work performed.

I thought the price was a little high, I thought he was going to install a stainless steel, but it was not. He comes off pretty strong and does not have a lot of customer charm.