CUTTINGS

Delivered a day late. Told me they tried to deliver on time several times but my video surveillance showed 0 delivery attempts. Didn’t call me but said they did but 0 missed calls. It’s ok to be expensive but excellent customer service has to go along with it. Owner never got on the phone during 4 phone calls from me explaining how disappointed I was in the service and how they really had ruined my intent on sending flowers as a surprise for my anniversary. When flowers arrived, they were pretty but very meager arrangement for what I paid.

The flowers we bought were just absolutely stunning. They delivered them to the Carnegie museum for us. I called them and asked if I could take some of the flowers home and they told me yes. They told me that once the flowers had died to bring the vases back. I do not know the charge right now off hand. The flowers were so beautiful though and they delivered them right as they said they would.