The owner of Superior Interiors had done nothing, insisting the manufacturer has to make it right and the manufacturer of the carpet, Kraus, said no, that Superior Interiors had to make it right. So, we are left with a fray carpet that we paid in cash, $900. NOTHING was done.
Description of Work: We had commercial carpet installed in our entry way which was suggested to us that would be very good for our house. Within two weeks the carpet started to fray. We told the owner, Dan, and he came out and looked at it. He agreed it should not be fraying. BUT, he would do nothing about it. He insists that the carpet manufacturer has to make it right. Kraus carpeting. We contacted them and they said it was up to Superior Interiors to make it right. He still has not done anything for us to this date. June 22, 2017. Also, his installers broke two doors and tore molding off another door, which Dan saw and would not pay for the repairs.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$900
Ronald S.
08/2015
3.0
ceramic tile, flooring contractor, hardwood floor
 + 1 more
unknown
Description of Work: Refinished hard wood floors (600 sq ft) Could not remove spots on wood and finished over the stains to make a horrible floor appearance. I called another professional and they redid the floors and got the stains out completely with a beautiful finish.(additional $1k). The other part of the business is fine to deal with: Carpet, tile, etc. That part of the business is run by the brother which I have dealt with over 30 years. |
Rating Category
Rating out of 5
$1,850
Brad F.
06/2015
5.0
hardwood floor
 + -1 more
unknown
Description of Work: Hands down the most professional company I've ever worked with. If only all contractors could be as good as Gary, life would be a lot easier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William D.
11/2011
5.0
hardwood floor
 + -1 more
They were prompt and when there were some blemishes they did come out and fix them. I was happy with their work. I didn’t check any competitor prices so I am not sure about the price. We do plan to use them again.
Description of Work: I used the service of Superior Interiors on October 15th to refinish our floors.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Terry F.
09/2011
5.0
flooring contractor
 + -1 more
They came out and we discussed everything. We discussed in which way the wood would be laid. They did everything we wanted. Our experience with them was great. It was fantastic.
Description of Work: We used Superior Interiors to remove existing carpet and install new baseboard in the kitchen, hallway, and bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michelle E.
07/2011
5.0
hardwood floor
 + -1 more
The worker came on time, completed the job efficiently, was pleasant and professional. We are very pleased with the results.
Description of Work: Refinished wood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Robin H.
08/2009
4.0
hardwood floor
 + -1 more
Nice personnel. Very nice job on the floors. Messed up the molding on stairs and other spots, which required significant painting. Balked at repairing some of the floor before refinishing it.
Description of Work: hardwood floor refinishing
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ELLIS C.
01/2009
5.0
hardwood floor
 + -1 more
When we moved into the house 46 years ago we covered our floors with wall-to-wall carpeting, as was the style at the time. After 40 years, of course, stains seeped down through the carpeting to the oak floor beneath. We decided to pull up the carpeting and wanted to restore those Oak floors. We saw his work and asked him to do ours, and I am very happy that we did. There was never a speck of dust throughout the house from the sanding, and he varnished the floors beautifully as well. They look incredible, and for all of the work that he did, his prices were very reasonable. We were very happy with them.
Description of Work: He refinished our hardwood floors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Carpet Sales and Installation,
Marble and Granite
FAQ
Superior Interiors is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Superior Interiors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Superior Interiors offers free project estimates.
No, Superior Interiors does not offer eco-friendly accreditations.
No, Superior Interiors does not offer a senior discount.
No, Superior Interiors does not offer emergency services.
No, Superior Interiors does not offer warranties.
Superior Interiors offers the following services: Residential, commercial & industrial flooring, granite, marble, ceramic tile, harwood flooring, laminate flooring, carpeting & vinyl flooring.