The Pipeshark Inc

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The job has some unexpected complications due to the age and lack of maintenance of the sewer line, but John and his crew performed the work on time and according to the estimate they provided.  They even put the clean out in my yard because their primary concern was doing the job right which is a pleasant surprise these days.  I cannot say enough about how professional and knowledgeable he and his crew were about pipe bursting, the sewer line business and local ordinances with our township.  Not only did this pipe bursting process save our trees in the front yard and save us the cost of digging up the entire driveway (and then repairing it again), it also gave me the ability to rest easy that our tree roots will not affect the integrity of our sewer line system.  If you ever have the need to replace an entire sewer part or have concerns about having to dig up your yard, driveway, etc. this is the solution.  Others contractors that perform this method are cheaper, but I think this was a worthwhile investment for the payoff of really never having to worry about roots getting into your system or losing mature trees to the excavating process.  As an aside, John is an absolutely wonderful person to work with.  If you treat him and his crew with respect and courtesy, they will return the favor.

Courteous, clean, prompt, reliable, thorough, efficient,
pleasant and 100% professional! The PipeShark team is incredible and having
them fix our terrible problem of a major raw sewage back-up from tree roots
invading our deteriorating main sewer pipe was a bright light in an otherwise
miserable situation.
We interviewed four companies, all found on Angie?s List.  PipeShark was by far the most experienced
and competent, with such an impressive resume, that we selected them, even though
they were not the cheapest.
We cannot say enough great things about the PipeShark
team.  They were
extraordinary!  In fact, they had
to dig a hole in our front lawn and they even spread grass seed after they
filled it in!  We are still amazed.
A sewer back-up is a miserable experience.  PipeShark made it easy and quick and
even pleasant.
Thanks Angie?s List ? you have done it again!!!
 
Overall Rating A+
Price A
Quality A+
Responsiveness A+
Punctuality A+
Professionalism A+++

I cannot say enough about this team of people in terms of attentiveness, thoughtfulness, quality of work and overall professionalism. Rather than just blindly doing a job they  actually accurately diagnose the real problem and offer more and less aggressive remedies. 
Pricing also very competitive.
 If there was a rating higher than A,  I would use it!!!

It took a few phone calls to get them to do the work, but we were happy with the work that was done.

During our first two years in our new home, we had two minor sewer backups in our finished basement.  We had two different companies come out and do clean outs but were told by both that the line needed to be replaced.  To make matters worst, our house had no street clean out and all work must be done though our finished bathroom in our basement.  
After reading the great reviews and talking a look at their website, I decided to contact them to get an estimate.  I was very interested in their technology since my sewer line goes very close to a large tree that we didnt want removed or damaged.  I was contacted that they would be in the area and that they could stop by at my convenience.  I was able to meet them and was very impressed by Steve and Dave.  They explained their process to me step by step and what they would do on my job.  I couldnt say enough about what good guys they are to deal with.
I received numerous other quotes but decided on Pipeshark based upon their technology and reasonable price.  I received a detailed quote and explanation of the project in writing.     Dave came over and did a video examination of the line which was a difficult job in itself.  After Christmas, I spoke to Steve who stated they could do the job around the New Years holiday.  They spoke to the township, obtained the permit, and lined up the inspection for the day after the holiday.  On NYE they arrived in the morning and completed the prep work.  I noticed their attention to detail in which they took pictures of the area before digging to ensure they left it as they found it.  They opened up the two necessary holes and secured everything so that there were no hazards.  
They returned the day after the holiday as promised.  They got right to work but asked us when it was ok to shut off the water.  The actual installation took a few hours and they let us know as soon as we could use the water again.  After the township inspection they got right to work closing everything up and returning it to its original state.  They even stated that they would come back to seed when the weather gets better.
I couldnt be happier with the project and with Pipeshark.  Great company, great guys.  Worth every penny.

This is a professional company who believes in perfection and honesty. The job was done in a professional manner at a very reasonable[e cost.

 I have an engineering background and appreciated the way the entire job was handled and executed, Also, very impressed with their knowledge in the field. This is a contractor who has the experience and knowledge with sewer line issues and installation. I highly recommend this company and will use them again with no hesitation. It was a wonderful experience to deal with them .

They did a great job. It was in a very tight space in the basement. The job changed because of what they found after excavation. They were able to adapt to the problem and correct it. The price did not change even though it ment more of their time. They fixed the leak in the sewer line and warranted the work. No problems since.

Despite the high ticket, this was by far one of the best contractor experiences I've ever had as a homeowner.  I was impressed with Pipeshark from the moment I met them and was not disappointed in any way with the work that they did.  Even my township inspector seemed impressed with the job they did.  This was in November and the weather was by no means pleasant but they stuck with it and when then they left I swear you couldn't even tell that the ground had been touched.  I was really amazed.  They fixed a nagging drain problem that existed for the 12 years that I had the house and I was so pleased that I found them.  It's been 2 years now since I had the work done and I have not had a backup since.  I had gotten 3 estimates and Pipeshark was the most reasonable as well as the most knowledgeable and believable.  Honestly, the other 2 outfits didn't even sound like they knew what they were talking about...one guy was going to dig up my whole yard and insert a PVC sleeve the entire length of my sewer line...give me a break.  Steve Helms from Pipeshark explained every step of the process and only attacked the area that needed attention.  I really appreciated his honesty and patience with me, the uneducated homeowner.

They did an excellent job. They did a beautiful job. I would highly recommend them. They are very specialized but they do an excellent job. The experience was excellent. They came at 10 or 10:30 that morning and were done by 3:00 that afternoon. I would have never known they were here. They were efficient and kept the jobsite clean. There were no problems there. They were willing to talk and explain what they were doing. Under the circumstances, their prices were very reasonable compared to what it would have cost me to dig up the line and replace it. They were a little bit late, but not too much. I would absolutely use them again.

The work was performed professionally and within time and cost estimates. Although much of their work is commercial and industrial they also do homeowner work.

I needed a knowledgable engineer type company to re-route 2 pipes connected to downspouts.  My neighborhood requires that the downspout runoff be directed by underground pipe through the back yard to a swale at the corner of the property.  A previous contractor had redone the original pipes when buidling a sunporch onto the back of the house.  It was a mess, with a huge, black corrugated pipe visible above ground running thru the middle of the back yard and discharging on the surface near the border with my neighbors in the back.  Neighbors were unhappy because they already had a lot of water drainage into their backyard.
Previous contractor had also rerouted the drain from another downspout to discharge into the side yard on a slope running down to the side neighbor's property.  They then had a swampy area and were unhappy.  It took me many years to find the right contractor to correct this properly.
I discovered Pipeshark on the internet (not Angie's list).  Owner arrived and was completely knowledgable and professional.  They have a machine that threads new pipe through the old pipe, whcih bursts the old pipe leaving the new one in place.   Often they don't even need to dig up your property to do this.  Also, he and his staff had extensive training from an arborist as to how to cause the least disturbance to trees.  My property is full of mature trees.  He also explained that if they do dig up pipe, they carefully remove the sod above it, save it and replace it when done.  They installed new underground pipie in the correct place, connecting the 2 drains that were draining onto the surface and directing the water to the swale. When finished, they replaced all the dirt and sod and even spread grass seed so that you'd never know a ditch had been dug.  When they replaced  the broken  drain pipe from side of house to front curb the same quality work was done.  I was so impressed that they had cement with them to patch over the broken curb where the drain exited.
They went the extra mile on everything (even watered the plants and sod they replaced).  The owner and workmen were pleasant and fun, and clearly answered any questions as they were working.
I could have had the work done for a few hundred dollars but it was worth the money to know that it was done properly.

It was a great experience, they were honest, sincere. showed us what the trouble was at no cost... and gave us a plan on how to fix our situation.  -- all at a very very reasonable cost.