Daley Stone and Concrete

Mr. Daley was very responsive when i called for my estimate appointment. He arrived on time and was very professional. He measured the areas and we discussed what i was looking to do. He was honest and helpful regarding advice for my driveway as well. However, he was out at my home in early October and has still not provided an estimate for the work. I went so far as to call and ask for a time frame. Please keep in mind that i know these projects won’t be started until the Spring. However, my wife and i need to budget for this type of expenses, as well. Unfortunately, we haven’t heard anything from this company.

BEWARE! Let me preface this by stating I am not disgruntled, an angry person nor do I typically write reviews. Nor am I anywhere near being anal retentive. However, I would be remiss if I did not provide information for my fellow consumer regarding the quality, character, and general overall experience with this contractor. I will STRONGLY caution you NOT to consider this contractor. Please know this review is honest and fair. I only wish I could include photos. I see in other reviews, the owner responded with counterpoints. Any retort from the contractor for this review should be dismissed as rubbish—trust me. 1. Poor craftsmanship, no care for attention to detail, took money, tucked tail and ran, no response to concerns—BEWARE!!!!!! 2. Awful high labor and material cost for sheet replacement – separate from quote (we knew there would be additional cost though. 3. Seriously—all fours main windows were not reset correctly –1/4 to ½ gaps in sill, nails and insulation sticking through jambs on inside of house, actual breakage in the plastic framing, and three of the four are no longer functioning properly—seriously! 4. Though we were told we could choose any stone veneer offered, later in the game owner called me to tell me that the stone we picked would cost more because it still had to be cut—no way. Miraculously, they had enough in stock. Good news, there will be no additional cost. Shady! 5. After stone install, windows are covered with concrete residue that will not come off with pressure washer—will have to scrape each window myself though guaranteed cleanup after job 6. About ½ way up, I noticed the sample stone is not what appeared to be installed. Was told it was the way they were cut (veneers) by Rolling Rock. It was all one color with no variation (gray, gray gray). Our sample had tans, rusts and some mauve as well. No virgin stone faces being set. Quality control issue. Owner responded quickly to complaint, came out early in the AM, negotiated fix. Initial fix—though their QC issue—would, what do you know, cost more money. I kept hearing about labor costs and material costs. Look, bottom line, the owner did not have proper oversight of QC and let a bland looking, not representative of the agreed upon sample be installed on our home. I mean come on, it just didn’t even look good. He admitted that as we stood there. I’m not a jerk but this is the front of our home and VERY expensive! Since we were having a matching mailbox installed as well, I negotiated a deal on that instead and received a guarantee he would ensure variations would be integrated. 7. A number of the stones were poorly cut and installed. No kidding throughout the first 8-10 feet of stone there were MANY areas where small rock size stone chips (scraps) were wedged into misshapen gaps. It was pathetic. Complained and had some fixed but some still remained 8. This was stack stone which generally runs parallel to the ground. Nope, not in one of the large sections near the second story window. Looked like and archway—had to fix. Did so to a reasonable attempt but not fully. 9. Shutters installed upside down, twisted and crooked 10. Stupid me, gave final payment with agreement from owner about addressing some remaining punch list items when he returned to complete mailbox. Told me he had to order more corners for mailbox and that they needed time to be ordered, cut and picked up. 11. After not hearing from owner for over a week past the initial completion date for mailbox, I reached out via email. Got a response that they would be there immediately following Easter 2017 and that the delay was due to weather. Okay. Almost two weeks past that time has now gone and owner is not responding to my emails. By the way, called Rolling Rock and they have had the corners in stock! Again, shady! 12. There’s more, but you get the point. If you hire this guy, you are NOT thinking it through! 13. BEWARE, BEWARE, BEWARE!

Our hopes for a high-quality result were dashed by delays, silence, omitted inspections, poor workmanship, and finally aggressive and alarming behavior from the owner. We eventually terminated the contract with the work still unfinished. We would never hire this company again for any job no matter how big or small, and we are telling all our friends and neighbors the same. We strongly recommend that you look elsewhere.

We made 2 mistakes - choosing a bid that was much lower than all the others and paying the final balance even though we had reservations about the final product. We initially thought the finish didn't look right to us because we weren't expecting a float finish and weren't familiar with it (the contract said only that the patio would have a slip resistant finish and we didn't know to ask exactly what that meant or whether there were different options, such as broom finish). Up to that point the owner, Pat Daley, seemed like a decent guy and was easy to work with so we paid the bill the day they finished, believing that if we had any concerns about the finish after living with for a few days he would come back and address them. We did quickly come to realize the issue was not the type of finish technique used, but rather sloppy execution of the float finish and the stamped border work. After the concrete dried we identified an area that slopes toward the house, discolorations, very uneven texture (lumps, bumps, ridges), and cracking in the stamped area (another contractor has since informed us the concrete was too wet when the finish was applied.) When we contacted the owner a few days after the job was done he said he'd come back the next day, but then canceled on us and has not responded to any of our attempts to contact him since then. Lesson learned: you get what you pay for.

unknown

Buyer beware. Unethical contractor. Tried to charge us for work never performed and then abandoned the job when he was caught. Very poor craftsmanship. Stone was literally falling off the house after installation, and then he had the audacity to claim we tried to sabotage his work. You won?t get what you paid for, and you will likely need to hire another mason to complete his shoddy work.