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Waterpro

5.0

(30) Verified Reviews

Founded 2005 • With Angi since February 2012

Licensed
Trade License Number
PA032317
Trade License Locale
PA
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2023
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

4 SOUTH SWARTHMORE AVE

Ridley Park, PA 19078

Description

Waterpro began in 2005 providing emergency water and fire damage cleanup to the Delaware Valley. We are family owned and operated. John and Debbie Sullivan oversee the daily operations. Our dedication to providing red carpet service is extended to each customer. At Waterpro we understand that we are not only restoring property, but we are restoring lives. When someone has suffered a water or fire damage in their home they need guidance and support throughout the whole process. Our well groomed uniformed employees understand that we are not just restoring property, but we are RESTORING LIVES. Every customer is treated with care, kindness and respect....

Verified Reviews

5.0

(30) Verified Reviews

Ratings Distribution

5

30

4

0

3

0

2

0

1

0

Rating Details

Price

4.9

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Responsiveness

5.0

Read reviews by category

water damage restoration (28)mold removal (8)carpet cleaning (4)plumbers (3)biohazard cleanup (2)door installation (2)woodworking (2)window treatment (2)roofing (2)hauling (2)pressure washing (1)water heaters (1)
Showing 1-10 of 30 reviews
5.0

01/28/2020

They came out and worked very professionally.

Description of Work
Water heater went and flooded basement

Category water damage restoration

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/28/2020

5.0

06/14/2018

Josh was friendly, punctual, and professional. The water is gone and fans are drying the whole basement. He and his team took care of our belongings that were stored in the basement, many of which were water damaged. They put everything in boxes and raised them off the floor on wood pallets.

Description of Work
Our basement flooded after a heavy rain. We needed to have the water removed and the basement dried out.

Category water damage restoration

Cost $1,400

Services Performed? Yes

Hire Again? Yes

5.0

11/29/2017

This company was great. They were easy to deal with on the phone, communicated well, came promptly and when they said they would. The guys who came had a great demeanor - as you can imagine, it is stressfull having essentially a small flood in the basement. They were understanding and knowledgeable. They vacuumed up the water and then set up fans and a huge dehumidifier to dry things out. They lef...

Description of Work
We had a hot water heater leak in our basement and needed help removing the water and drying out the room (carpets and walls).

Category water damage restoration

Cost $1,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/30/2017

Service Provider Response

Thank you for your wonderful review. Everyone on the crew appreciates you taking the time to acknowledge their efforts.
5.0

07/18/2017

They arrived within an hour of contacting them and started water remediation assessment and procedures immediately. Willing to work with my insurance company directly. Super professional and communicate all work done. Received copy of report that they sent to my insurance company as well. Highly recommend.

Description of Work
Water Remediation, removing cabinet with mold, remove water damaged drywall. Removed damaged laminate. 3 professional grade fans working for 3 days

Category water damage restoration,mold removal

Cost $1,700

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/12/2017

5.0

06/08/2017

Two weeks before my wife was due to give birth, our toilet supply line broke and filled our master bathroom, and then dining room and then basement with water. We called Waterpro that night and they started work at 10pm and continued over the next few days. They referred me to TonyPro Painting, who I also highly recommend, and between put my house back together before the baby arrived. They were h...

Description of Work
water damage restoration

Category water damage restoration

Cost $6,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/18/2017

5.0

10/30/2016

Waterpro answered the phone with a live responsive person and pledged to come within the hour. They did. The two men who came were dressed professionally with ID assessed the situation quickly but thoroughly. For example, some of the water was seeping into the area were the hot water heater and heater were stored. They brought in their equipment, vacuumed up the water after removing the carpets fo...

Description of Work
Removed several inches of water in our basement and cleaned the carpeting.

Category water damage restoration

Cost $1,300

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/15/2016

5.0

07/26/2016

Could not be happier! Waterpro was wonderful to work with from beginning to end. Debbie was very empathetic when I called in a panic after discovering water in our crawlspace 2 weeks before we were scheduled to sell the house. John came out that same afternoon and was finished removing the water in short order. He even made me laugh and smile on what was a pretty stressful day for me. Thank you Jo...

Description of Work
clean up water in crawl space

Category water damage restoration

Cost $250

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/26/2016

5.0

04/04/2016

In a word, excellent. WaterPro was prompt, professional and very easy to work with. Mike and his crew got right to the clean-up and left the basement smelling sweet. They were very careful in cleaning up and did a terrific job. I would use them again in a heartbeat (although I hope that I don't have to). I will recommend them to my neighbors and colleagues as a first-class service provider who is ...

Description of Work
Clean up in finished basement after back up in sewer pipe.

Category water damage restoration

Cost $1,200

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/29/2016

5.0

09/11/2015

I called Waterpro for an emergency service at about 10:30pm on a Friday. My hot water heater malfunctioned and released about 3 inches of water into my entire basement, which is approx. 1,000 sqft. John Sullivan explained to me how to get the pilot off and make sure the appropriate water valves were turned off to eliminate any other issues that might occur. He explained to me that they would be at...

Description of Work
Carpet Ripout, Damage Items Cleanout, Dry Floor, Dehumidify, Mold Inspection, Water Damage Inspection, Insurance Report

Category plumbing,water damage restoration,mold removal

Cost $2,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/20/2015

5.0

07/22/2015

Steve and his partner arrived on time to perform the water mitigation service. They were professional and courteous and did a great job. They worked hard for five hours transferring contents from wet to dry boxes and removing items that were damaged. They did a great job! Highly recommend.

Description of Work
Eliminated water on basement floor due to leak from sump pump. Removed wet boxes from basement and transferred contents to new boxes.

Category water damage restoration

Cost $1,060

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/18/2015

Services Offered

Water Damage, Sewage cleanup, Structural drying, Fire, smoke, and soot Restoration, Odor removal, Contents cleaning and odor removal, mold remediation.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, PayPal
Senior Discount
No
Emergency Service
Yes
Warranties
Yes