MSH Masonry Services works with homeowners and contractors alike. We can help you in a small repair situation up to medium sized commercial. In these difficult economic times it it very important to work closely with our customers to ensure the budget and quality remain the focus points. We have a passion for our work. With over 25 years experience we can help you plan and design your project today!
Business highlights
37 years of trusted experience
Services we offer
Custom Brickwork,blockwork,real stone,pre-cast stone,cimney repair,fireplace repair, foundation repair, stucco,hardscaping.
I live in a twin home and my attached neighbor had their concrete sidewalk replaced...I did not have any work done myself. My beef with this company was the fact that they left garbage all over MY front lawn. They also were using MY water and hose. They cleaned off their concrete tools in MY flower beds and all over MY lawn. God knows what else they were doing, as I was at work all day, but these were the obvious things I saw when I came home! I think this is completely irresponsible and unprofessional! There is NO way this group of workers could have thought that my neighbors home and mine were 1 residence, not 2. We both have separate walkways to 2 separate front doors, there is a separation between the front porches, and we both have obviously placed different home numbers on the front of our houses. I am not a particularly petty person, and if they had ASKED to use my water I would have given them permission! However, they never asked, they just STOLE my water and TRESPASSED on MY property! I realize that the cost to me of the water they used is probably not even measurable, but it is their complete disregard and disrespect of other peoples property that disgusts me! Where is the foreman , supervisor or owner? Do they have ANY idea what THEIR employees are doing at the job site? Whether they know or not, this definitely shows a serious lack of professionalism!
Description of Work: They replaced my neighbors sidewalk/walkway
Rating Category
Rating out of 5
professionalism
1.0
Response from MSH Masonry Services, LLC
We are sorry to learn about the member's issues and respect her point of view and comments. Our crews are responsible parents, fathers and sons who do take pride in their work. If, and when there are any concerns from our customers, we welcome them to bring it to our attention and work to a reasonable solution. MSH Masonry Services strives to ensure that the appropriate protocol, safety precautions and respect for homeowners and individual’s property are maintained at the highest level for every single project and customer. I regret the experience our client’s neighbor had and look forward to addressing her concerns. Any pictures or additional documentation from the neighbor is welcome. As a local small business, we recognize the importance of customer service, before, during and after the sale. Although, as she stated, we did not do any work for her, we respect the fact she felt we trespassed, used her water hose and water and left debris. Although, we have been unsuccessful in reaching the member by phone we are offering to pay 50% of her water bill for July. Further, if there was any damage to her garden hose or specific flowers, we are offering to replace those items. Thank you Angie’s lists for providing a forum that brings this to our attention and resolve the issue with one of your members. Michael
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Chimney Repair,
Pavers and Hardscaping,
Stucco,
Fireplaces,
Siding,
Masonry,
Concrete Pouring and Repair
FAQ
MSH Masonry Services, LLC is currently rated 1 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
MSH Masonry Services, LLC accepts the following forms of payment: Check