America's Best Mechanical & Electrical
About us
America's Best Mechanical & Electrical is your go-to cooling and heating service company. We have been helping homes stay comfortable since 1985. At America's Best Mechanical & Electrical Contracting, we can make sure that your heating and air conditioning systems are kept in the best shape possible. We'll make sure that they're always as effective and efficient as possible, so your home will be able to provide you and your family with the comfort you need.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Air Cleaners, Air Conditioning, Air Conditioning Maintenance, Air Conditioning Repairs, Air Conditioning Tune Ups, Code Violation Corrections, Commercial HVAC, Duct Cleaning, Electrical Inspections, Electrical Maintenance, Electrical Repair, Electrical Service, Furnace Repairs, Generators, HVAC Services, Heating, Heating Maintenance, Heating Repairs, Heating Tune Ups, Home Theater Design, Home Theater Installation, Indoor Air Quality, Panel Upgrades, Residential HVAC, Surge Protection
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.620 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 10% | ||
| 15% | ||
| 0% | ||
| 0% |
Showing 1-20 of 20 reviews
Ross W.
Sep 2017
I have been using them for 15 years. It is excellent work. They take care of everything that needs done, they clean up after themselves. Everything is 100%, I have never had any problems.
Arthur S.
Sep 2015
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William M.
Jan 2015
Two things - when they first got out there, they told us that - because we had multiple panels, they could only do one panel for $99...we were OK with that, but the bottom line is that the circuit breakers are simply not labeled inside the box. As I recall, they may have handed us sheets of paper with notations, but the bottom line is, when we want to know which breaker to turn off when we need to cut power...or if we have electric go off in a particular zone of the house, we would like to go down to the box...look inside...and see each circuit breaker marked with EXACTLY what circuits each breaker controls. That is what we thought we were getting...and that is not what we got.
The technicians that came to the house were nice...the scheduling went fine...they were punctual...i just feel like we wasted $99 - that's all.
The technicians that came to the house were nice...the scheduling went fine...they were punctual...i just feel like we wasted $99 - that's all.
Response from America's Best Mechanical & Electrical
"Thank you for your response and your honest review! Unfortunately, we were new to Angie's List at this time, and the "Big Deal" that you purchased from us was created by Angie's List for us. We were unaware of what was promised in the deal, and have since stopped participating in them as a result. We apologize it was not completed to your liking, or what was expected. We will document this and strive for a better solution next time. Had we been told sooner, we could have returned to complete the panel as you wished. We do apologize for any misunderstanding."
Jeffrey W.
Jun 2014
unknown
John D.
Jun 2014
unknown
Ryan S.
Apr 2014
Labeled electrical panels for both apartments in my duplex. This is particularly annoying because there is some crossover. The 2 gentlemen were perfectly professional, clean, and got the job done quickly. He labeled one panel and did the other on paper for me since he knew I was about to have it replaced anyway.
Response from America's Best Mechanical & Electrical
"Hello, and thank you for your review of our services! We are pleased to hear that you had a pleasant experience, and we hope to do business with you again in the future! Kimberley Konczyk – Office Manager America's Best Mechanical & Electrical"
Jacquelyn F.
Apr 2014
unknown
Response from America's Best Mechanical & Electrical
"Thank you for your review! We are concerned as to why you have stated you would not hire us again. Please, give us a call in the office or shoot us an e-mail at [email protected] and let us know if something went wrong and what we can do to make it better. We strive for satisfaction and your comfort is our first and foremost concern. Kimberley Konczyk - Office Manager America's Best Mechanical & Electrical"
John C.
Mar 2014
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Response from America's Best Mechanical & Electrical
"Thank you for your wonderful rating! We strive for satisfaction and professionalism. We are glad that you enjoyed your experience with America's Best, and we look forward to serving you again in the future! Kimberley Konczyk - Office Manager America's Best Mechanical & Electrical"
Jim P.
Feb 2014
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Response from America's Best Mechanical & Electrical
"Thank you for allowing us to service you. We are ecstatic that you were pleased with the work completed, and that we have gained another wonderful client! We look forward to servicing you in the future!"
Tracey W.
Feb 2014
Professional job should be backed up with clarification upon arrival what is being done and upon completion ensuring customer has a full understanding of what's been done and finalize any questions. Unfortunately this was not done. I was totally clueless on how the box was labeled or given a final report on any findings, if any, once they left. I was under the impression that was part of the service; evaluating and testing the electrical system. Normally an evaluation is followed up by discussion of any findings. I know no more now then I did before they came.
Response from America's Best Mechanical & Electrical
"We apologize for our lack in explaining everything to you prior to our departure from your home. We accept full responsibility for this, and will conduct an office meeting to educate our technicians on the importance of this matter. We do hope that you will continue to let us service you for all of our HVAC and Electrical, so that we can show you we have a dedication to customer satisfaction and comfort. We apologize again for the inconvenience and would be happy to have our technician contact you or come back to your home to explain what you aren't clear on. Kimberley Konczyk - Office Manager America's Best Mechanical & Electrical"
Jonathan W.
Feb 2014
The service was totally fine. There was one minor problem, despite specifying the address to which I need the service was different from the billing address on the account and on despite specifying my message to them, they showed up at the billing address rather than the address specified to the service. They were perfectly professional.
Response from America's Best Mechanical & Electrical
"Thank you for your review, [member name removed] . We do apologize for any inconvenience, however, the only address we were transmitted from Angie's List was your billing address. If you'd like to see the screen that we are shown when you make a purchase, we'd be more than happy to show you to clarify. We have no documentation from you (personally) otherwise stating there was a different address, and that is why our technician responded to the address listed via your purchase order confirmation in Angie's List. Although this has been an inconvenience for you and for our technician that day, this is used as a learning experience for us to verify billing/service addresses separately at time of purchase, since the billing and service addresses are not provided to us otherwise. We do hope you will consider us for future projects. Kimberley Konczyk - Office Manager"
Michael K.
Feb 2014
They were great to work with. They were easy to schedule with. The technician was very clean and swept everything up when he was done. He gave good instructions on my humidifier and I felt the price was good for the service he did.
Response from America's Best Mechanical & Electrical
"We are deeply satisfied to know that our technician, Matt, was able to give you the professional service you deserve. Your satisfaction and your comfort are our greatest concerns. Thank you for your kind words, and we look forward to working with you in the future! Kimberley Konczyk - Office Manager"
Karen F.
Feb 2014
We Had To Reschedule Several Times Due To The Weather, And The Receptionist Was AlwaysVery Friendly And Accommodating. When They Arrived, They Were Very Professional, Worked Fast And efficiently. I Plan To Use Them Again.
Response from America's Best Mechanical & Electrical
"Weather can be a tough component for the HVAC industry, and we thank you greatly for understanding this inconvenience and allowing us to accommodate you after the delays! We are thrilled to know you received professional and efficient work from our technician, and especially that you will be using our services again. We strive to be "America's Best", and becoming connected with customers like yourself, is what makes everything worth the effort along the way. Thank you for your review and we look forward to future service with you!"
John R.
Jan 2014
From the beginning, my experience with America's Best was fantastic. After confirming payment for the special, I immediately received an email from Angie's list setting expectations on the special. I had just finished reading the email when Kim from America's Best reached out to me. They were very thorough in the pre-work (getting information/pictures/etc) to ensure that the technician was able to complete his install on one visit. Additionally, they were able to get the install scheduled within 10 days. It would have been sooner, but I wasn't able to get that to work with my calendar.
The technician was on-time and completed the work in the time quoted. The work completed was clean, professional and neat.
My first experience with America's Best has them at the top of my call list for the next time I need work.
The technician was on-time and completed the work in the time quoted. The work completed was clean, professional and neat.
My first experience with America's Best has them at the top of my call list for the next time I need work.
Response from America's Best Mechanical & Electrical
"Mr. [member name removed], We are pleased to find that your service was satisfying! Matt is a great technician and is very professional. We are glad he was able to show you what America's Best can offer! Thank you kindly for the wonderful review and we look forward to doing business with you again in the future! Kimberley Konczyk - Office Manager"
Joseph M.
Dec 2013
I would recommend these people to anyone. I worked with Len Shapiro who is very qualified and respectful. They did a fantastic job for me. His workers John and Matt were also very qualified and professional.
Response from America's Best Mechanical & Electrical
"Thank you for your review! We always sincerely appreciate when our customers are satisfied, and acknowledge the strengths of our crew. We look forward to servicing you in the future."
Richard B.
Nov 2013
Came to my house promptly and stayed until the job was completed correctly. Even called in Len (Top man ) in the process.
Sande J.
Nov 2013
The guys were courteous, professional, and knowledgeable. The owner should be very proud to offer these products and services to our community. This is somebody who provides quality and can be trusted!
Donna S.
Nov 2013
We are a company based in Sarasota Fl with 14 offices in the Philadelphia area. We DEPEND on Len daily because of his superior customer service and his ability to troubleshoot for us, as it can be difficult from so far away. Len is quick to treat our emergencies as if we are his only customer and he truly cares about the operations of our business. Len has become like family and I could not recommend him high enough for electrical or HVAC.
Kimberley K.
Nov 2013
My twin sister, my son and I had no power to half of our apartment. We called maintenance out several times and they were unable to diagnose the issue. This was a huge problem because our turtles (my son's most prized possessions) were without their heating lamps for days, and we were afraid we would lose them.
We called America's Best and they sent out a technician that morning. Apparently some of the wiring had been cut/frayed and needed to be replaced. The tech ran all new wiring and made sure everything was working before he left. He tested it several times from all of the rooms. My son was so happy that his turtles now had their heat back and were going to be ok! This greatly helped us, as we were without our bathroom's electricity for days and couldn't see to do anything (not many windows in our unit). Great service!
We mentioned the heat in our apartment not working so great either, since they do heating/air and electrical. He showed us that some parts in the heater were missing, and gave us the info to provide to our landlord, so we knew they couldn't just overlook it. Great tech, great service. Would recommend highly!
We called America's Best and they sent out a technician that morning. Apparently some of the wiring had been cut/frayed and needed to be replaced. The tech ran all new wiring and made sure everything was working before he left. He tested it several times from all of the rooms. My son was so happy that his turtles now had their heat back and were going to be ok! This greatly helped us, as we were without our bathroom's electricity for days and couldn't see to do anything (not many windows in our unit). Great service!
We mentioned the heat in our apartment not working so great either, since they do heating/air and electrical. He showed us that some parts in the heater were missing, and gave us the info to provide to our landlord, so we knew they couldn't just overlook it. Great tech, great service. Would recommend highly!
Gary S.
Oct 2013
Everything went exactly as they said it would. I am very pleased and would defenetly recommend them to all my friends and relatives.
Licensing
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FAQ
America's Best Mechanical & Electrical is currently rated 4.6 overall out of 5.
America's Best Mechanical & Electrical accepts the following forms of payment: CreditCard
Yes, America's Best Mechanical & Electrical offers free project estimates.
No, America's Best Mechanical & Electrical does not offer eco-friendly accreditations.
No, America's Best Mechanical & Electrical does not offer a senior discount.
Yes, America's Best Mechanical & Electrical offers emergency services.
No, America's Best Mechanical & Electrical does not offer warranties.