GenPro Power Systems

I'm very happy with it. So far, so good. We haven't had a power failure since the installer had it installed but it works okay. Every Wednesday, it turns on and goes through the cycle.

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The interaction with GenPro Power Systems could not have been better.  From the time Jay Vorchheimer, President of GenPro, came to my home to provide information and a cost estimate, through the finished installation, I was extremely impressed.  He was extremely professional and personable.  Jay took the time to explain the features and functionality of the generator system thoroughly.  On the day of the installation, Jay and his employee, Matt, took time to protect my home, covering their work surface and wearing protective booties.  They left all of the areas where they worked, inside and out, as clean as they found it.  The installation was completed in less than 8 hours, including clean-up and Jay's thorough explanation of the generator's operations.
If you are looking to install a generator in your home or business, I  highly recommend GenPro Systems!

It went well, they inspected the system, changed the oil and tested the generator.  all Ok.  They are a reliable, professional outfit.

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The rain was pouring when they installed it.  They had a tent.  They did the work regardless of the situation.  They came in with booties and map and sheets.  They had to drill through the wall and they vacuumed.  The place was fine when they were done.  They were wonderful.  The quality and the customer service stood out.  Another company is closer but I chose them because of the volume of work that they have done.  They responded immediately.  When I called them, they called back and set up an initial appointment.  I also called other companies but they said that they were busy and that they would just call back.

Very pleasant.

The crew showed up on time, took every precaution not to track mud into the house. They covered the washer and dryer so that they were not damaged while they worked above them.

When they were done my house looked better than it did before they started. They made sure all of the debris was cleaned up (even debris that was not caused by their work).

After they completed the install, the lead installer (I believe his name was Matt) did a complete system review with me. He explained everything to the letter and showed me how to properly operate the generator.

I deal with one of their competitors at work and they are no where near as friendly to work with.

They got backed up with work, had to wait for install but was compensated.  the last power outage lasted four days and my power was seamless.  Most of my block had to evacuate, but I had light and heat for me and my dogs.  Best decision I've made in a long time.  Good vender to use. They were not the cheapest estimate I got, but I am more than pleased

They arrived early for the appointment which worked out well. Tested and demonstrated equipment at the end of installation and did an excellent job cleaning up

 THE CREW OF THREE ARRIVED PROMPLY ON THE SCHEDULED DATE.

  ALL OF THE CREW DISPLAYED A "CAN DO ATTITUDE'  IN THE PERFORMANCE OF THEIR ASSIGNED TASKS.

  THEY WERE EFFICIENT, FRIENDLY AND PROFESSIONAL  AND NEVER ONCE TIRED OF ANSWERING QUESTIONS.

The company was excellent to deal with, but you'll have to wait for the service -- two months for our generator to be installed. The installers were terrific and the owner stopped by to see how the job was going during installation. We were very pleased and would highly recommend them. Just order early! :)

Jay came out and walked around my property and looked carefully at all the things I wanted to have power for if the electricity goes off.  We discussed details of all appliances and trade-offs. I had 3 other estimates. JCM was not the lowest but I had confidence in them.  They gave me a rough date for installation, realizing that generators are somewhat back ordered after Sandy last Fall.  The actual date for installation was very close to the estimated date. The 2 Matts showed up in the pouring rain, set up  tents and put down thick protective carpets to protect my floors from their wet feet.  They were fast and did an excellent job, according to the inspectors who came through later.  They answered my questions and said they would send a reminder when service should be performed on the unit. Now I'm almost hoping for a  power outage.

Had to wait for generator but worthwhile, especially during hurricane Sandy.