Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Business highlights
Family Owned & Operated
Emergency Services Offered
Services we offer
Water heaters, new installs, mini splits, heat pumps, oil, gas and propane furnaces, maintenance programs, much more!
Yes everything they said they did for me. No hidden fees. They were on time.
Description of Work: Worked on heating unit , they were polite and very professional. They were great to work with very clean . They answered the phone promptly, and answered all my questions. I recommend them totally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget F.
01/2024
5.0
heating & air conditioning/hvac
 + -1 more
We hadn't heard of this company before we found them on Angi, but we decided to give them a try anyway. We're so glad we did!! They came to do the work within a week or two of when we got in touch with them, they completed the work in just a couple of days, and they did incredible work. Everyone who works for this company is friendly, professional, and hard-working. They even brought treats for the dog! We couldn't be happier that we found 5Star! I never even leave reviews anywhere for anyone, but I wanted to leave this one here for 5Star - they've earned it! Give them a call. You can't make a better decision!
Description of Work: Installation of a new high-efficiency furnace and heating system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 5 Star Heating & Air
Hi [Member Name Removed], Thank you so much for your review! We enjoyed working with you and [Member Name Removed]. We are so happy to have you as a new customer! 5 Star Team
Rick H.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
Late on July 8th, my AC unit decided it no longer wanted to cool my house down. I called a local service first thing Monday morning on the 11th and I was told that no one could get to my location till late Thursday, 14th. They did arrive on that day and told me I needed a whole new AC system and that I was looking at around $10k plus but that their estimator would contact me for an accurate estimate. Frustration sets in by Wed the 20th, and I called Five Star Mechanical, after using a Google Search. I spoke with Brittney who said that they would try to have someone out that day but that if not, Friday morning. Not even 20 mins later I received a call from Kevin, the owner, who stated that he would arrive shortly. The Five Star team arrived promptly and assessed the issue of a small hole in the coil. They gave me multiple options of what could be done along with price points and positives and negatives for each. I went with a repair for the time being, and within 2 hours, they had repaired and thoroughly tested my system for leaks, at a tenth of the of the cost of a brand new unit. I am no longer cooking in my home. I cant thank the Five Star Team enough. I appreciated the honesty, timeliness, and service, so much so that I signed up to have them service my oil burner for the heating season. I had been looking for a business I could trust and now I have one. Side note: I am an actual customer and not someone just posting up a good review. It is so hard to find businesses you can trust anymore so I wanted to take the time to share my personal experience for anyone else that may be in the same situation. By the way....Thursday the 21st and I'm still waiting on my estimate from the first company.
Description of Work: A/C Unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from 5 Star Heating & Air
Hi [Member Name Removed], Thank you so much for your honest review. We are happy to have you as a customer! 5 Star Team
Joel M.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
Amazing company! Prices are incredible. Service is top notch! Customer service was amazing! Strongly recommend!!
Description of Work: HVAC annual maintenance Replaced hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from 5 Star Heating & Air
Thank you [Member Name Removed] for you honest review! We have enjoyed working with you over the years! 5 Star Team
Amy R.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
The Five Star team is a totally professional HVAC company! Extremely knowledgeable and goes above and beyond for their customers!
Description of Work: Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 5 Star Heating & Air
You rock [Member Name Removed]! Thank you for your honest review!
Tyler W.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
The experience went great. I had a week to get it done and they got the job done before I went to vacation.
Description of Work: They removed my old furnace and installed a new furnace.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 5 Star Heating & Air
Thank you [Member Name Removed]for your review! We hope you had a wonderful vacation!!
Danielle F.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
Amazing!!! They were top notch with their recommendations and followed through with every step! Any time I had a question they were happy to help.
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 5 Star Heating & Air
[Member Name Removed], Thank you so much for you honest review! We really enjoy working with you and we loves the pups!!!
Bill H.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
Had Five Star out for a checkup and cleaning of my York ac/heat pump. The technician did a thorough check and a tremendous job cleaning the outdoor unit. He also went over the indoor air handler thoroughly. He then hooked up sensors to check temperature and make sure that pressures were within specs. In this era we are living in, quality service is very hard to find anymore. Glad I switched to this company a few years ago and will continue to keep using them. If you're looking for quality service at a fair price, look no further.
Description of Work: Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from 5 Star Heating & Air
Thank you so much [Member Name Removed] for your kind words! We are so happy you are satisfied with our work!
Dorene A.
03/2023
5.0
heating & air conditioning/hvac
 + -1 more
Kevin and his crew were extremely professional. They arrived when they said they would and completed the job to my satisfaction. I highly recommend Five Star Mechanical to my friends and neighbors.
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 5 Star Heating & Air
Thank you so much for your Five Star review!! We appreciate your honest feedback!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
5 Star Heating & Air is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
5 Star Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 5 Star Heating & Air offers free project estimates.
No, 5 Star Heating & Air does not offer eco-friendly accreditations.
No, 5 Star Heating & Air does not offer a senior discount.
Yes, 5 Star Heating & Air offers emergency services.
Yes, 5 Star Heating & Air offers warranties.
5 Star Heating & Air offers the following services: Water heaters, new installs, mini splits, heat pumps, oil, gas and propane furnaces, maintenance programs, much more!