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Hydroscapes Inc.

4.8(
106
)
Outdoor Lighting Plan and Installation, Outdoor Lighting Repair, Designer - Landscape,

About us

Hydroscapes is a local, family owned and operated company, founded in 1998 to service the landscape irrigation and drainage needs of Southeastern Pennsylvania. Whether it is new landscaping that needs to stay hydrated or heavy rains that regularly leave standing water in your lawn, Hydroscapes can customize a solution for you. Hydroscapes lighting division, Nightscapes, specializes in outdoor illumination. Owner and operator Rob Kratz utilizes a background in hydro-geology to lead and innovate the company. We take great pride in our high quality workmanship and outstanding customer service & communication.

Business highlights

27 years of experience

Services we offer

Design, and maintenance of Landscape Irrigation and Landscape Lighting systems. Custom landscape Drainage Solutions. Holiday Lighting design and installation., installation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8106 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
1%
2
2%
1
1%
Write a review
Showing 1-25 of 106 reviews
Lawrence O.
Jun 2020
5.0
Yes, I recommend this pro
I have used Hydroscapes Inc services since 2012. They installed lawn irrigation and flower planter drip irrigation systems. I had thoroughly evaluated alternatives to Hydroscapes before I selected them, and I found that they were by far the best irrigation contractor in SE Pennsylvania. They completed an excellent installation in 2012 that has stood the test of time, and they perform regular service 3 times per year on these systems. These systems perform extremely well, and Hydroscapes is always very responsive to fix any issues. They have occasionally resolved fairly complex issues that arise and completed the diagnosis quickly and accurately -- and fixed the issue right away. Their prices are fair and the technicians and office staff are a pleasure to work with. I would highly recommend Hydroscapes Inc for your irrigation needs.
James K.
Apr 2019
1.0
I requested a quote for the work I needed done,and still have heard nothing back from them, even after following up. Very disappointing that this company is so non responsive.
James L.
Sep 2018
1.0
Called several times and practically begged for a return call for a drainage repair evaluation. Two weeks later I receive a call back to schedule an evaluation and they are a no show for the appointment.
Response from Hydroscapes Inc.

"Dear Mr. [Member Name Removed], My apologies. This year has been most challenging with the amount of rain fall we have received. No one would have ever predicted this amount of rain and this amount of demand for drainage solutions. It has caused me to juggle so many things and I'm sorry that I was not able to come to your home in the time frame that you needed me to. Sincerely, Rob Kratz, Owner and New Installation Consultant"

Florence C.
Aug 2018
5.0
Yes, I recommend this pro
Perfect! On time and provided requested service
Marjorie F.
Jun 2018
5.0
Yes, I recommend this pro
$135
It went well, as scheduled, with no problems or "surprises."
GARY W.
Jun 2018
5.0
Yes, I recommend this pro
$300
Great! Their team members are very professional and punctual.
Ana E.
Mar 2018
1.0
Never get it
MICHAEL S.
Jan 2018
5.0
Yes, I recommend this pro
I have not "shopped" irrigation system maintenance, so while I have a feeling they are not the cheapest for routine maintenance, I have no competing quotes. However, I have been satisfied with their work, convenience of scheduling and responsiveness.
Mariano Y.
Nov 2017
5.0
Yes, I recommend this pro
Hydroscapes workers were very professional they were very prompt and finished the job as promised and the service after installation is very good in terms of responsiveness.
Alex W.
Sep 2017
5.0
$2,500
.
Traci R.
Jul 2017
1.0
$3,280
They came, discussed the issue with me and my husband. We explained that when it rains hard we get a river of water that comes into the house. They did the work, collected the money and went home to their dry homes.
Response from Hydroscapes Inc.

"Dear. Mrs. [Member Name Removed], I am sorry to hear that you are having flooding in your home. If you believe that the cause of the flooding is specifically due to our system under performing what it is designed for and under warranty to do, then please call us. We will review this situation and visit you at your home. Our systems are designed with specific objectives that we guarantee. The systems must also be properly maintained. In the future, please contact our company directly so that we have the opportunity to make good on anything that may have been overlooked on our end. I believe a poor rating on Angie's list would be for someone who won't respond when asked. Please call us at 610-469-9890. Sincerely, Rob Kratz, Owner and New Installation Consultant"

Florence C.
Jun 2017
5.0
Yes, I recommend this pro
We were happy with the resolution of the problem and will use them again.
Pierce P.
Jun 2017
5.0
Yes, I recommend this pro
$300
Tech was very knowledgeable and very professional. He was patient with my questions and did a great job inspecting the system and educating me on its operation and maintenance. They inspected and repaired all in the same day. Will use them again.
Sudarshan I.
Jun 2017
4.0
Yes, I recommend this pro
$5,000
Rob came over provided estimate and which was very reasonable compared to other offers. Rob team came over on agreed schedule and completed the job. They were extremely professional and able to explain me all the functionalities after installation. The only concern I had though was delayed email responses that took us several months to finalize the installation. Other than this minor inconvenience, I am satisfied with their work.
Alicia T.
May 2017
5.0
Yes, I recommend this pro
$90
The best sprinkler service I ever had, very professional and friendly. I would definitely recommend to all of my firneds and relatives.
Ann F.
May 2017
3.0
Yes, I recommend this pro
Again, I never heard from them again after the initial call.
Response from Hydroscapes Inc.

"Dear Mrs. [Member Name Removed], You certainly deserve a better response than that. I'm sorry! We can get a little overwhelmed in April and May. Sincerely, Rob Kratz, Owner"

Marge R.
May 2017
5.0
Yes, I recommend this pro
It was a few years ago, and we haven't had water in the basement since
Wendi H.
May 2017
5.0
Yes, I recommend this pro
$80
They are fine.
Ryan B.
May 2017
1.0
$3,000
They came out for a consultation and never gave a proposal. I followed up, and they made excuses, but still no word from them. Must be too busy to help a potential customer in need.
Response from Hydroscapes Inc.

"Dear Mr. [Member Name Removed], I am really sorry to hear about your frustrations. I can relate as I've been on the other side of this as a consumer. Please note, I actually did send you a proposal well prior to this complaint, but unfortunately, the email address was typed incorrectly. Upon realizing this error, I sent the proposal to the correct address, you should have received it on May 5th. We are a very responsive company, but we do make mistakes. There are times, especially in April and May, when the demand for our services can explode and we sometimes struggle to keep up with all of the inquiries. Delays during this time can cause people to feel devalued and I am sorry about that. Sincerely, Rob Kratz, Owner and New Installation Consultant"

Frank S.
Mar 2017
5.0
Yes, I recommend this pro
They did a good job all around the house. They were quick. They came in, gave me an estimate, they started the work within a week, they were courteous, and efficient, like they did the work, it took them two days, and they weren't jerky. Just every thing about them. They are very professional. I have actually contacted them again for additional work. Price was comparable to another estimate I got, only they did more work then the other estimate I got. They are really good.
Toni D.
Mar 2017
5.0
Yes, I recommend this pro
Great. When one place needed adjusted, they were right there.
Marc K.
Feb 2017
5.0
Yes, I recommend this pro
$5,000
Job went smoothly. Only issue is that the ground settled where the pipe was layed leaving a groove in our lawn. They're regular irrigation system maintenance is always timely and professional.
Marc K.
Feb 2017
5.0
Yes, I recommend this pro
$5,000
Smoothly. No issues except that the ground settled where the pipe was layed, so we have a groove in our lawn. Irrigation system service is always timely and professional.
GARY W.
Jan 2017
5.0
Yes, I recommend this pro
Fine. Uneventful.
GARY W.
Jan 2017
5.0
Yes, I recommend this pro
Fine. Uneventful.
Showing 1-25 of 106

Licensing

State Contractor License Requirements

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FAQ

Hydroscapes Inc. is currently rated 4.8 overall out of 5.
Hydroscapes Inc. accepts the following forms of payment: CreditCard
Yes, Hydroscapes Inc. offers free project estimates.
No, Hydroscapes Inc. does not offer eco-friendly accreditations.
No, Hydroscapes Inc. does not offer a senior discount.
No, Hydroscapes Inc. does not offer emergency services.
No, Hydroscapes Inc. does not offer warranties.

Contact Information

2438 New Schuylkill Rd, Pottstown, PA 19465

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