WHITEMARSH COLLISION

They were great! From start to finish, Whitemarsh was helpful, professional, and friendly. The initial assessment of damages was quick but thorough. They helped us in working with the insurance company. They also offered help with getting a rental. The work was done in a timely manner and they did a great job. On the morning of the day the work was finished, they called to let us know when they expected to be done and said they would call again when everything was complete. Wow - I've never had a company do that. I will definitely go back the Whitemarsh the next time I need body work done!

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Refinished hood after it was spray painted by a vandal.  Also, repaired a few dents to right side rocker panel, blended paint on right side of vehicle. They also replaced a broken cover over the trunk handle which I had not told them about, I was not charged for that.  Nice touch!

I can't think of many other circumstances where a company's expertise and customer service turned an unpleasant situation (my car accident) into a pleasant one. From start to finish, Nick at Whitemarsh Collision helped me through every step of the claims and repair processes. In many areas he was even more knowledgeable then the claims adjusters for both insurance companies. Nick was proactive, professional, extremely accessible, and overall just a pleasure to work with. What's more, they definitely got my car done much faster than what I've experienced at other shops, and were even more savvy with the mechanic aspect of my car then the folks at the Nissan dealership.
Nobody wants to have to deal with car accidents, insurance claims, etc. But when this does happen and you're in the Delaware Valley, I strongly recommend you go with Whitemarsh Collision - I'll never go anywhere else.

In and out no fuss or issues.

Great.

Was disappointed because when the job was finished, the door looked like the door from an older model. The undented door from the other side was also changed to match this older door. They should have asked my permission for the style change. Also, this repair took longer than it should have by about 10 days.

I have used them a few other times in the past and always felt they were pleasant to deal with and did good work. I would use them again but specify that they need my permission to change out any parts.

Otherwise, they do good work and are reasonably priced and easy to deal with. My previous experiences have been A's.

Easy to work with; fast estimate.

Would go back again.

They were very courteous when I went in there. They are very easy to work with. They get the work done very quickly for me. They have a waiting room if you have to wait.

Prior to moving to the Philly area a few years ago, I was extremely spoiled to live in my hometown near my father & brother. They are both very handy, especially when it comes to vehicles. Needless to say, I never had to deal with mechanics (or their fees) since my father & brother took care of everything for me. Since I've moved to the area, I've had a couple unpleasant experiences with auto mechanics. Then I found Jeff at Whitemarsh Collision. He's the nicest, friendliest, most honest mechanic I've ever met. He doesn't mind re-explaining things when I ask him the same question twice. He understands that I don't know much about vehicles & he "dumbs things down" for me so that I can understand exactly what needs to be done with my car. On top of that, the prices at Whitemarsh are very reasonable. I use Jeff to do everything on my vehicle-repairs, inspections, oil changes, new tires, etc. I may no longer have my dad or brother nearby to fix my car, but I'm very happy that I found Jeff!

I dropped my car off the night before vacation so that it would be done upon return. When we came home I found that they had somehow misplaced the work order and my car was not done. Paul was sincerely apologetic and offered to pay for a rental car for the week. There was a car right on their lot that I was able to rent. My car was in the shop for a week. When I picked it up, the work done was beautiful. They even vacuumed inside the car. When the car rental agency charged me $12./day for insurance because that particular car is older and doesn't have collision I was unhappy. When I called Paul upon receiving the bill and told him how unhappy I was to have to pay any charges for the rental car, he said even though it was a dispute between me and the car agency, he would call them. He got them to transfer those charges to him. So even though there were some glitches, I was happy with the way Whitemarsh handled them. I highly recommend them.

The car was stopped at a red light. Another car slammed into the back, pushing our car into the car in front of us. The first driver leaped out and apologized for the accident, that it was all his fault. The insurance company suggested Whitemarsh Collision. They did a great job fixing/replacing the bumpers and repairing the exhaust system.

I had the work appraised by three shops. They were lowest by a couple hundred dollars. They do beautiful work.