JD Custom Pools

"After filing for the permits the homeowner had to other work before we could start the dig. The weather plays a big part in what we can and can not do. If the weather is bad, we get backed up. It's not us that holds up the job it's mother nature. I believe a homeowner would not want us to come to there home after rains to dig, for this will cause more damage to the yard and have the homeowner very upset with us."

"This is Anna owner of JD Custom Pools. In response to Mr. F review on Angie's List is totally inaccurate. We had 2 court hearings and Mr. F lost both. If anyone would like to see the papers as proof just give me a call and I will be more than happy to show and prove this report is false. Leak-liner was shipped to manufacture and found no defects or holes in liner to cause leak. I do have a letter from them stating this fact. Why did it leak? There was a small puddle of water on the cover so Mr. F had put a siphon pump on it. While draining the cover water was also coming from the pool. Plus, when he hooked the filter system up he didn't completely do it. He didn't hook that part up in the heater and the heater was leaking water from the pool. Water near garage. After completion of pool yard was grated low to driveway for water to flow. Mr. F had a load of topsoil dumped in the yard, he used whatever he needed than spread the rest where it was so this blocked the flow of water. When we do drain tile it is for the pool area not the yard. Mr. F was told if he wanted us to put another drain tile in for him it would have to be after the season is over so we can continue our pool construction business that we are in not landscaping. Safety cover- Mr. F had contacted the manufacture of the cover and did some complaining to them. A representative had come out to take a look at the cover and only thing they found was clearly clogged due to pollen from trees. Have letter from manufacture to prove. So the manufacture had taken the cover and put drain panels in at no charge to Mr. F. They would usually charge for this. Concrete-Verbal cost given to Mrs. F then she had given us a verbal ok to do the work. Mr. F just can't face the facts, problems that he had, he had caused himself not JD Custom Pools. Again, any one who would like information about this review, I encourage you to contact me. I will be more than happy to provide references of homeowners. If we are as bad as Mr. F says, we wouldn't be in business for 10 years now. When we do business, we give homeowners our cell phone numbers so we can be reach any time if they should have questions or concerns. The only time Mr. F called us was to complain. When he had called, he never used the cell phone numbers given. I would sent someone one to find out what the problem was and determined it was nothing we had done. This review will be given to my lawyer. Mr. F will have to face the facts and take responsibility for this is an inaccurate review. When Mr. F clicked the true and accurate information in this review it was totally FALSE."