Approved Pro
Sullivan Super Service, Inc.
Sewer Main Clearing, Drain Clog or Blockage Clearing, Basement Drainage Channels Service,
About us
For the best service for your plumbing, heating and air conditioning needs in Pittsburgh, you'll be delighted with the satisfaction guarantee, industry-leading warranties, and professionalism you receive from Sullivan Plumbing, Heating & Cooling. Trusted across Pittsburgh for more than 50 years, when you choose Sullivan Service you can be sure that you're in safe hands. For all your plumbing and drains, heating and cooling needs, you can count on Sullivan Super Service.
Business highlights
61 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4220 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 220 reviews
Jessica H.
Jan 2025
Sewer Main Install, Replace or Repair
Good job
Joseph M.
Dec 2024
Sewer Main Install, Replace or Repair
Tim from Sullivan did a great job and a good price. He was able to clear my house drain and gave me an estimate for a permanent repair (no pressure).
Pat L.
Feb 2024
Drain Line Breakage Camera Locate
Totally professional crew. Arrived promptly, explains situation in easy to understand detail. I recommend these guys to anyone looking for total sewer line repair.
Amanda S.
Aug 2023
Drain Clog or Blockage Clearing
Ben was great!
Maria R.
Jun 2023
Sewer Main Clearing
Professional
LAWRENCE C.
Feb 2023
Sewer Main Clearing
I signed with them when they first arrived. I didn't bother to check elsewhere as I just wanted it fixed asap. I get that way when upset. It was NOT a cheap or easy project, and even two of the workers said that Sullivan's is more expensive than many others. ---- I will say that of the eight men who were here over the course of about two weeks, each one of them was terrific. They all were really friendly, had great personalities and a sense of humor, and took time to answer any question I had.
NAOMI C.
Jan 2023
Sewer Main Install, Replace or Repair
They were professional, they got right to work and explained to me what they did. I will call these guy again.
David T.
Nov 2022
Drain Line Breakage Camera Locate
customer stated the company misinformed him where the pipes were.
Response from Sullivan Super Service, Inc.
"Thank you, David, for the 4-Star Review! I am sorry that we were not able to properly locate your pipes, but if you need us to send a crew back out to help, please be sure to give us a call! ~Sully."
Kathy F.
Nov 2022
Sewer Main Clearing
Prompt service and knowledge about problem
Response from Sullivan Super Service, Inc.
"Kathy, Thank you for taking the time to let us know what prompt service you received from us! If you need us again in the future, even for plumbing, heating or cooling, be sure to give us a call! ~Sully."
Barbara S.
Dec 2021
Sewer Main Install, Replace or Repair
We had broken terra cotta pipes replaced from house to the main. Was scheduled promptly. Thomas S. and another young man were very polite and kept us informed as to the process of things. I have used this company for smaller projects as well. All are very nice and do not talk down to you because you are female. Went through about 6 other companies, will be staying with them.
Response from Sullivan Super Service, Inc.
"Barbara, Thank you so much for letting us know what a prompt and efficient service you had from our heroes! If you ever need help again, whether it is for plumbing, heating, or cooling, we will be right there to save the day! ~Sully."
C M.
Sep 2021
On time w repairs and overall good follow up by the installation team and front office staff.
Response from Sullivan Super Service, Inc.
"Thank you so much for taking the time out to share your experience, C M! We will be sharing this feedback with the rest of our HEROs! ~Sully."
Sally K.
Aug 2021
Our hot water heater had stopped working. They contacted us quickly. Assisted the problem and fixed it with in 3 hours. He was quite knowledgeable did not try to up sale us a new one. I would recommend without hesitation.
Response from Sullivan Super Service, Inc.
"Thank you, Sally, for letting us and the community know about your SUPER experience! If you ever need us again, please give us a call and we will be there for you! ~Sully."
LaMont W.
Aug 2021
Sullivan Plumbing promised to install new gas line from street to home within 2 days tops and ended up taking 7 days due to failing Gas inspections 3 times. I almost got fined by the Township because they left a hole opened at the street for those 7 days. When the job finally past inspection by Peoples Gas, Sullivan just dumped the dirt back into the hole without attempting to bring my yard back to normal - did not level the dirt, did not re-sod or plant any grass seed. I paid $3400+ for this job, and now know it should have been half that. I was told to get a great job it will cost so I expected great things. I do not recommend this company for gas line replacement, I do not think their people have been trained at all - they failed inspection 3 times - need I say more. Furthermore Home Advisor - By Angie must accept some of the blame they do not do a good job of vetting their so called pros.
Response from Sullivan Super Service, Inc.
"Lamont, Thank you for taking the time to give us this feedback and letting us know about the issues. We apologize that our service did not satisfy your expectations. We strive to provide excellent customer service, and it sounds like we did not do that for you. We would like the opportunity to discuss this and try to make this situation right. If you would call me at 412.265.1349, I would like to discuss opportunities for improvement. Thank you! Kat - Call Center Manager."
Nathan W.
Jul 2021
A job very well done!
Response from Sullivan Super Service, Inc.
"Nathan, Thank you for taking the time to leave us this awesome 5-Star Review! We are pleased to hear that we provided you SUPER Service! ~Sully."
Marcella S.
Apr 2021
I needed the water hose in the back fixed. They called same day - same next and were fast and knowledgeable. I would recommend.
Response from Sullivan Super Service, Inc.
"Marcella, Thank you so much for this awesome review! If you would ever need a HERO again, please let us know! ~Sully."
Jason H.
Mar 2021
-
Response from Sullivan Super Service, Inc.
"Thank you, Jason, for the positive review! We really appreciate it and hope to provide SUPER service again! ~Sully."
Sean E.
Mar 2021
Very responsive group. Very transparent, organized, and easy to work with.
Response from Sullivan Super Service, Inc.
"Thank you, Sean for the 5-Star Review and for the positive feedback about our team! We look forward to providing you SUPER Service again in the future. ~Sully"
Linda R.
Mar 2021
Good company. Would use them again.
Response from Sullivan Super Service, Inc.
"Linda, Thank you so much for the 5-Star Review! We will share this with the SUPER Team to let them know to keep up the amazing work! ~Sully."
Jewel F.
Jan 2021
Excellent service. They installed my new furnace PDQ! Would use them again.
Response from Sullivan Super Service, Inc.
"Thank you, Jewel, for the 5 Star Review! We are so happy that we were able to provide you with fast, efficient and SUPER service! Please let us know if we can help out again in the future! ~Sully"
Daniel D.
Jan 2021
I liked this company so much, that I became a member of SSS. It is well worth it too. I have had around 3-4 total jobs completed by them in the last couple of years... a couple being emergency fixes. They are amazing and I would recommend them to anyone looking for reliable and consistent service. Likewise, they are fast and have fair pricing.
Response from Sullivan Super Service, Inc.
"Thank you so much, Daniel, for the positive feedback! We are grateful for the recommendation to use our SUPER services! ~Sully"
Kathy M.
Sep 2020
Great Service, explained everything so that I would understand what was being done. Workers were friendly and cleaned-up any debris from the work that was done.
Response from Sullivan Super Service, Inc.
"Thanks for the nice review, Kathy! We're happy to hear we were able to provide you with SUPER service! We look forward to another opportunity to impress you!"
Ryan U.
Aug 2020
Really great service; I appreciated the interaction with the guy who showed up.
Response from Sullivan Super Service, Inc.
"Thanks for the 5 star review, Ryan! We'll let our technician know how well he did! We look forward to another opportunity to impress you!"
Cecelia S.
Aug 2020
Matt and Lloyd showed up ready to work. They explained what they were going to do and answered all of my questions. Very polite and professional.
Response from Sullivan Super Service, Inc.
"Thanks for the review, Cecelia! We'll let Matt & Lloyd know what a great job they did! We look forward to serving you again!"
Richard B.
Aug 2020
Great service, friendly and reasonable price
Response from Sullivan Super Service, Inc.
"Thanks for the review, Richard! We're so pleased we were able to provide you with SUPER service! We look forward to working with you again!"
Etta C.
Aug 2020
The professional Jack did a great job, explained everything, gave me options and was extremely polite.
Response from Sullivan Super Service, Inc.
"Thanks for the nice review, Etta! We will let Jack know what a great job he did. We look forward to working with you again."
Licensing
Licensed*
Trade License Number
PA053149
Trade License Locale
PA
Trade License Expiration
02/05/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Sullivan Super Service, Inc. is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Sunday: 7:00 AM - 10:00 PM
Sullivan Super Service, Inc. accepts the following forms of payment: CreditCard
Yes, Sullivan Super Service, Inc. offers free project estimates.
No, Sullivan Super Service, Inc. does not offer eco-friendly accreditations.
No, Sullivan Super Service, Inc. does not offer a senior discount.
No, Sullivan Super Service, Inc. does not offer emergency services.
No, Sullivan Super Service, Inc. does not offer warranties.