Steel City Collision Inc

Appears to have towing contract with local police department:
My son switched car insurance company, previous insurer notified DMV of lapse in coverage and DMV suspended his registration but did not send notice so he didn't know it was suspended. On Thursday evening, was pulled over by two patrol cars, who searched the car, called for a tow company, put him and my passenger in the back of one car and dropped them at a gas station 7.5 miles away from home. They refused to look at his current proof of insurance, saying that their database showed his registration was suspended and they had already called the towing company and the ticket was already written. A Steel City Collision tow truck WITHOUT ANY LICENSE PLATES arrived almost immediately and took his car away.
I spent Friday getting the car re-registered, Friday evening my son called Steel City Collision to request pickup the following day. Their answering service stated they were only open Monday-Friday 9 to 5. Not wanting to pay storage fees over the weekend, I called a second time and got the same response. Monday morning when we went to Steel City to pick up the car, we were charged for the weekend at $40 per day and they said they had been open all weekend. We told them what their answering service said and they spent a long time "checking their records" and said there was no record of our calls, insinuating we were lying:  "If you knew how many customers have stood there and tried to tell us that..." I guess that's part of the scam.  The owner was very rude and when I finally asked if we could split the difference and pay for only one of the weekend days, he sarcastically asked me what part of the car he could keep in exchange. He finally agreed to reduce to 3 days and when I accepted, he responded. "Well, you'd better accept that or I'm going to go back and add another day and charge you for 5 days storage."
AVOID (unless you enjoy getting scammed)