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STAAB & SONS INC
Electrical Baseboard or Wall Heater - Repair, Excavation - Major Grading or Resloping, Brick or Stone Fireplace Repair,
About us
COVID-19; Still Open and able to safely service you. Emergency Service? Please call directly instead of requesting a quote for faster response times. Mention Angie's List when calling for priority pricing and service. Family owned and operated since 1929. Winner of the 2013, 2015 & 2016 Angie's List Super Service Award. Winners of the 2011 Better Business Torch Award for business ethics. We have been serving our customers in Allegheny and surrounding counties for many years. We have over four generations of experience and there is not a job or system that we cannot handle. Large or small our HVAC employees are factory authorized, NATE certified and EPA certified technicians. Our plumbing techs are D.O.T. certified with master and journeyman licenses. All of our employees are trained in their field of expertise along with Staab and Sons high level of business ethics along with the knowledge and expertise to get the job right the first time around is the cornerstone of the quality of service our customers have come to expect!
Business highlights
Emergency services offered
96 years of experience
Services we offer
Camera services sewer, Installation and repairs for heating and cooling. Gas & electric air-conditioning, air cleaners, back flow prevention services, custom sheet metal work, drain cleaning Faucet, duct, duct work, dye testing services, electric air cleaners, fixture repair and replacement, furnace, garbage disposals, gas & electric heating, hot water & steam boilers, humidifiers, piping, plumbing, plumbing bath and kitchen remodeling., ventilation systems, water and Sewer Lines
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8121 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 2% |
Showing 1-25 of 121 reviews
William H.
Feb 2023
Works great, looked like a huge project
Joe P.
Aug 2021
I am very pleased with my new air conditioner and furnace. The technicians were timely, courteous, and professional and addressed all of my concerns and questions. They quickly and efficiently removed the old furnace and A/C and installed the new system. I would recommend them again.
Response from STAAB & SONS INC
"Thank you, [Member Name Removed] for the great review. Our technicians take pride in the service they provide to all of our customers. Sincerely, Staab & Sons, Inc. 412-881-6100"
Emily I.
Feb 2021
Not so good. He couldn't figure out why my humidifier wouldn't work. It was something with the wiring of the furnace, but it stopped working after he left. I need to call him again, but it troubles me that he says I need all this electrical wiring work done in my house that I don't have the money for.
Response from STAAB & SONS INC
"Our technician discovered that the electric line circuit feeding the furnace was getting a back-feed of electric through the ground wire which is not supposed to happen. This was causing the circuit going to the humidifier to not operate the humidifier properly. Our technician had to connect the humidifier to a completely different circuit until the customer had an electrician sort out the wiring problem that was also effecting other outlets in the customer's home. Our technician explained the problem to the customer and the humidifier was operating properly when our technician left. Once the electrician problem is repaired, we would be glad to reconnect the humidifier to the furnace circuit. Since then, we called the customer twice to follow up on our service, but we had to leave messages. Thank you, Staab & Sons"
Gregory G.
Jan 2021
They were great! The basement radiator/baseboard heating system they installed in our basement finishing project in 2019 was very professionally done, looks great and has made a tremendous difference in making that a usable, livable space (rec area, kitchenette, bike workshop, home office, etc.). This winter (2021) we did notice that the large radiator in the basement (which was already in the house when we bought it but not hooked up) that they had installed was not heating properly. Staab sent a technician to service it and flushed it and it improved but was still not 100%. He projected that they would probably need to come back and cut a hole in the ceiling to access the piping and fix the problem. So we were anticipating calling our basement contractor to come out to do that and then have Staab come back to repair the system. Later that day, Ray the original installer of the heating system called and said to hold up and don’t cut the walls, that he thought he could figure out a solution since he did the original install. And he did! He put in another valve above an open access space in the ceiling without having to cut open the ceiling and now the radiator works great! AND he did not charge us for the repair! So I would say that Staab & Sons is a truly professional company that stands by their work and are very customer service oriented. I can highly recommend them.
Response from STAAB & SONS INC
"."
Jeff M.
Nov 2020
furnace broke down
Jim I.
Sep 2020
We used Staab in 1987 to add AC to our existing forced air system. We moved in 2007 and never had any problems with the Bryant unit bought from Staab. When we returned to Pittsburgh in 2020, we naturally called Staab to install a complete forced air AC system in the home we purchased. It was installed in four days, start to finish, works flawlessly and the installation crew was excellent, courteous, knowledgeable and never once complained about working in the extreme heat in the attic. Staab is a family owned local business and they treated us like family. Mike, Ray, Elizabeth, Brandon, Sam and Bill were all wonderful to work with!
Kevin S.
Aug 2020
called in morning, the person answering the phone was great. there were there early afternoon sane day,, done in in a couple hours. The tech was very nice and informative. Will use again.
Noah T.
Aug 2020
It went pretty well.
Jeremy W.
Jul 2020
Everything went well! I would highly recommend using Staab and sons. They were knowledgeable, professional, had reasonable prices and did a great instal job!
Carol A.
Jul 2020
I contacted Staab and spoke with Elizabeth to schedule an appointment to have my A/C thermostat replaced. It failed to function on a 95 degree day. Lucky me. She informed me that someone could likely come over in 2 days, but she would need to confirm this and get back with me. She was very helpful, professional and a pleasure to talk with. I emailed her a photo of my current thermostat so they would know what type of replacement was required. One hour later, Gerald returned my call and told me that one of his employees, Rick, would be able to come over to do the installation within the half hour!!!! (Multiple exclamation points are totally indicated here). It was already the end of their work day, however, it turned out that it was doable for Rick to stop over on his way home from their office. This was an extremely pleasant surprise, especially because the forecast for the next three days was 90 plus degrees. Gerald said that the timing just happened to work out for a same day appointment, for which I had no expectation whatsoever given the time of year. I really appreciated Gerald’s great sense of humor, understanding, and willingness to send Rick over to replace the thermostat after his work day had pretty much ended. Of course I also was incredibly thankful for Rick’s willingness to extend his work day. Additionally, it was brutally hot, and, on top of that, we were experiencing a mask mandated situation due to the pandemic. Life has not been a joy ride for anyone these days, but for people who do this type of work, it has to be tough. They totally made my day, which was previously filled with stressful home owner issues. It was awesome to have something go right that day. Did I mention how hot it was? Thanks so much!
Stacy M.
Jul 2020
It went very well
Ed N.
Jul 2020
It went very well considering it was a holiday weekend. Jim went out of his way to try and find the fan motor on Friday 3rd, he tried to get a motor from a local supplier to no avail. However Jim was able to find one first thing on Monday the 6th, it was installed with no problems. I would highly recomend STAAB @ Sons. We will have them back this fall to tune up the furnace for the winter season....
Donald K.
Jun 2020
Staab and Sons was very professional and repsonsive. Spoke with Jim within 10 minutes of calling the office after hours. Told me Dean the service technician would call me first thing in the morning. He called @ 8:15 am. Dean was very professional and offered advice and guidance @ NO CHARGE!! Unbelievable how honest and forthright he was!!!!! Had an HVAC company to my home a few days prior, charged me $500 and didn't fix the problem. I would highly recommend Staab and Sons!!! Ask for Dean!!! High integrity!!!!
Marianne S.
Apr 2020
It was good. If you have an issue when it is frozen. You get first serve.
Response from STAAB & SONS INC
"Thank you for your review. We greatly appreciate your positive feedback. We appreciate your confidence in us and am glad we can serve your HVAC needs. Thank you, Staab & Sons"
Judith L.
Apr 2020
It went very well and Staab already had the part. I thought they charged a lot for labor, though @ $142.50 for less than 45 minutes.
Amanda S.
Dec 2019
Hannah did an amazing job
Response from STAAB & SONS INC
"Thank you for your review. We greatly appreciate your positive feedback. We appreciate your confidence in us and am glad we can serve your plumbing needs. Thank you, Staab & Sons"
TONY P.
Nov 2019
Excellent service at a fair price. The team was professional, their high-quality work was completed on time, and they communicated with me through the entire process.
Response from STAAB & SONS INC
"Thank you for your review. We are happy to hear you were satisfied with the service we provided. Thank you for your business! Staab & Sons, Inc."
Jeff B.
Oct 2019
Wow! I called at 10am and had service done by 12:30. Fabian was the technicians name. He was polite, fixed the issue and left a clean basement. I would hire Staab & Sons again.
Response from STAAB & SONS INC
"Thank you for your review. It's always nice to hear positive feedback. Part of our policy is prompt and courteous service so I am glad our technician provided that for you. We appreciate your confidence in us and am glad we can serve your plumbing needs. Be sure to look us up for your heating and cooling needs as well. Thank you again for taking the time to review us. Have a great day! Staab & Sons, Inc."
Jim H.
Sep 2019
Problem was loud hammering noise when running the water. Serviceman arrived on schedule and replaced the regulator quickly. But after he left, when we ran the water there was a loud humming noise. We called the office to report this, but we never received a reply. I eventually adjusted the regulator myself, and the humming is much less. Never got any response or satisfaction from the contractor. I would not call them again.
Response from STAAB & SONS INC
"Our policy for callbacks on a job is to return to the customer to rectify the problem at no charge to the customer. Unfortunately we have no record of you calling the office during regular business hours or after hours. The last record of contact we do have is from the invoice which states when the technician left the job all was working fine and the customer at home at the time signed off on it. This is the first we have heard of the problem. We do apologize for any inconvenience you incurred and hope we can regain your confidence. Best Regards, Staab & Sons, Inc."
Cassandra K.
May 2019
I was truly impressed by the exceptional quality of service provided by Staab & Sons, Inc. I sincerely appreciated their efficient and responsive customer service, the level of detail and accountability they exhibited as my projects were completed, and the overall manner in which they conducted business as a whole. I used Angie’s List to select five companies who specialized in heating, ventilation, and air conditioning. After meeting with Ray Staab, my search was over. He listened to all my concerns with a great deal of patience and provided timely and helpful advice regarding brands, products, and recommended features. Mr. Staab displayed a high level of professionalism, experience, dedication and commitment to quality that was compelling and sincere. During the installation process, the collective abilities of the skilled workers were complimentary to each other and were of great value to the meticulous installation process. I would definitely recommend Staab & Sons, Inc. to others with no hesitation.
Response from STAAB & SONS INC
"We thank you for your review; it is great to hear that you are so pleased with the service you received from us. Because we are a family owned business we take great care in serving our customers so they will be glad they chose us for the job and remain part of our "family". What matters to our customers, matters to us; so if we listen well then we can serve you better. We also encourage teamwork as part of our operating principles so we are glad to hear it showed in your experience with us. We hope you will enjoy your new equipment for many years to come. Have a great week! Sincerely, Staab & Sons, Inc."
David E.
Feb 2019
The work was done fast and expertly. I paid right away because I was preoccupied with other things. Later I noticed the bill. $89 for a diagnostic fee? just to show up and look at it. $92 for labor? Under 1/2 an hour of work. $8 for a truck charge. $226.80 for the gas valve $32.34 for the thermocouple. I looked up the gas valve online and saw prices from $90 to $130. When I contacted them about the price for the part, I was told they charge retail price. It was stated they charge so much so they can offer benefits to their employees. (healthcare,ect) What is the other fees for then? Also they buy the trucks for them to use. Well there is also a $8 truck fee. In retrospect the work was done well but all their prices are way too high. I wish the freezing weather was not due in a few days so I could have investigated more. I forgot to mention to them about the 10% off offer with Angie's List. Not even going to bother contacting them about it.
Response from STAAB & SONS INC
"Thank you for taking the time to review your experience with us. I am glad your problem was resolved quickly and as you say, expertly. Timeliness is one of our operating principles, in addition to honesty and integrity. While I understand you feel our prices were too high, our mark up of parts is not outside the realm of practice in our industry. Our reputation for honesty, integrity and good work precedes us; it is why we have been in business since 1929. As well, we put ourselves out there publicly on websites such as Angie's List so our customers can review us. We hear what our customers say and try to incorporate suggestions where possible. So again, thank you for your honest review. We apologize you were displeased with the cost, but we feel it was an honest charge for the work done and stand by our technician's bill. We hope you will take into consideration how most companies, not just ours, incorporate mark ups to cover the necessities of business. Best Regards, Staab & Sons, Inc."
Rosemarie R.
Jan 2019
Some adjustments, but no major repairs.
Response from STAAB & SONS INC
"Thank you for saying you'd hire us again. We aim to please our customers. Have a wonderful day. Staab & Sons, Inc."
JOHN V.
Jan 2019
Very well. The plumber was friendly and professional. He was very neat, too. When he left, there was no sign that he’d been here, even when he cut a hole to move the supply line.
Response from STAAB & SONS INC
"Thank you for taking the time to review us. We are very glad to hear you were pleased with the service. We are especially pleased he left no trace! We strive for excellence, so to get your feedback really helps us to know how we are doing. Thanks again and have a wonderful day."
Leonard F.
Sep 2018
Very well, although it took longer than we expected due to weather and emergency calls.
Response from STAAB & SONS INC
"Thank you for your review. We apologize that it took longer than you expected. Our goal is prompt service however, as you said, sometimes unexpected things cause a delay. We thank you for being patient and understanding and trust you were pleased with the end result."
Gary Z.
Jun 2018
Since the leak was hidden in the plaster, I had to go with a one plumber and hope that it won't cost a fortune in the process. It went smoothly and it took about 2 1/2 hours to complete the work with replaced parts. Now, I need to deal with a hole in ceiling and get a plasterer to fix it.
Response from STAAB & SONS INC
"Thank you for your review. We are glad our plumber was able to locate the problem and fix it for you in a smooth and timely manner all the while remaining affordable to you. Our customers' satisfaction is a top priority for Staab & Sons. We hope you will call us again if you have future needs. Have a wonderful day."
Licensing
State Contractor License Requirements
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FAQ
STAAB & SONS INC is currently rated 4.8 overall out of 5.
STAAB & SONS INC accepts the following forms of payment: CreditCard
Yes, STAAB & SONS INC offers free project estimates.
No, STAAB & SONS INC does not offer eco-friendly accreditations.
No, STAAB & SONS INC does not offer a senior discount.
Yes, STAAB & SONS INC offers emergency services.
No, STAAB & SONS INC does not offer warranties.